Global organizations use virtual teams to provide worldwide support, lower travel costs, reduce training expenses, and take advantage of local knowledge in different areas. An IT department would face issues supporting virtual teams across multiple countries and time zones. While virtual teams offer cost savings and access to diverse talent, they present challenges like varying national IT standards, protocols, and procedures that need to be addressed. Communications, technology use, and managing diversity differ between virtual and traditional colocated teams.
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OverviewGlobal organizations have branches that are located .docx
1. Overview
Global organizations have branches that are located in multiple
countries. Some of these organizations develop software and
take advantage of the global talent pool of software developers
while others have global technical support teams, customer
service, and so on. Virtual teams are created when two or more
people work together from different locations, organizations,
times zone, or time shifts. Global organizations use virtual
teams to provide global support, reduce travel costs, reduce
training costs, and take advantage of local cultural knowledge
that may impact the organization’s operations.
Instructions
Write a 2–3 page paper in which you:
Examine five issues that the IT department is likely to face
when it comes to supporting virtual teams.
Describe five advantages and five disadvantages of using virtual
teams for the organizations described in the scenario.
Describe the challenges imposed by:
IT/IS national standards and propose how they could be handled
or resolved.
Protocols and propose how they could be handled or resolved.
Procedures on virtual teams and propose how they could be
2. handled or resolved.
Compare and contrast virtual teams and traditional teams with
respect to communications, technology use, and team diversity.