1. Lisa M. Littlefield
19 Alrick Rd. Apt. 3
Quincy, Ma. 02169
617-777-9463
Objective: I look to incorporate my 17 years in medical and 19 years of
corporate management and supervisory experience into a work
environment where there is room to grow. I’m not afraid of hard
work and long hours and I am a fast learner.
Experience: Dana-Farber Cancer Care Network, Inc.
10 Willard Street
Quincy, Ma. 02169
July 1, 2014 - Current
Billing Manager/Co-Manager of Verification Unit
On June 1, 2013, I was promoted to the position of Billing
Manager. From 5/30/12 until 2/28/13 I was the interim Billing
Manager. (please see below)
Commonwealth Hematology Oncology
10 Willard Street
Quincy, Ma. 02169
Feb. 2007 – June 30, 2014
Billing Manager/Co-Manager of Verification Unit
On June 1, 2013, I was promoted to the position of Billing
Manager. From 5/30/12 until 2/28/13 I was the interim Billing
Manager. (please see below)
Billing Supervisor/Lead Supervisor of Verification Unit
On February 13, 2012, I was raised to the position of billing
supervisor and added to my existing responsibilities, have taken on
the responsibilities of helping to manage staff, reassigning work

2. flows and helping to implement new procedures. Along with this
new position, I also took the role of lead supervisor of the
verification unit which was a brand new department, and have
assisted there with training, policy and procedure implementation
and work closely with the department’s direct supervisor and staff
to create a productive workflow.
From May 30th
to present, I have also taken on the responsibilities
of the Billing Manager, temporarily, which has included attending
EMR project meetings, manager meetings, daily closing, charge
entry assistance, monitoring the workflow with the implementation
of EMR to Pulse billing and assisting the EMR task force in trying
to streamline areas and create a positive workflow by
troubleshooting and problem solving.
Billing Specialist/Charge Entry
My duties include but are not limited to posting Insurance
payments and doing follow up where necessary, keeping up with
changes to covering insurance and maintaining dialog with
Director of Billing and Office managers regarding changes and
concerns, back up to hospital charge entry and following up with
offices regarding missing information, assisting in cross training
where needed and back up on posting and follow up where needed.
Gentiva Health Services
250 Main Street
Watertown, Ma
Sept. 2004 – January 2007
Team Leader/Scheduler/Oasis Billing
My responsibilities included but were not limited to the scheduling
of patient’s for nurse visits for over 25 nurses and 250 patients,
maintaining patient records, oasis charge entry, covering on call
scheduler, maintaining personal records and contacting them when
their Hippa compliance’s, license’s and certificate programs had to
be renewed.
Beacon Electrical Distributors, Inc.
461 Riverside Avenue
Medford, Ma. 02155

3. October 1998 – August 2004
A/P Manager / Executive Assistant/Comptroller
My responsibilities included but were not limited to maintaining
and corresponding with vendors as well as paying bills and
backing up the A/R person. I also handled the recording and
reporting of payroll, typing correspondence and all other aspects of
Administrative work. As well as maintaining the financial
reporting of the owners Realty accounts and tax reporting.
Quincy Visiting Nurse Association
20 Granite Street
Quincy, Ma. 02169
August 1996 – October 1998
Clinical Assistant
Maintaining the schedule of 10 nurses on my team as well as
taking patient phone calls and updating patient charts. My job also
included the taking and typing of meeting minutes and posting
events for the team. I also did work in the Medical Records
Department on weekends.
Agar Supply Company
1100 Massachusetts Avenue
Boston, Ma. 02118
April 1987 – February 1995
A/P Clerk / Data Entry Supervisor / Administrative Assistant
I started out as an Accounts Payable Clerk where my duties were
to open the mail, match invoices to receivers and enter invoices for
payment. I was then moved up to Receptionist where I answered
and directed phone calls, greeted guests and miscellaneous paper
work to help the sales department.
Next I was promoted to the Data Entry Supervisor where I was
responsible for scheduling staff, hiring and firing and the entering
of sales orders.

4. Finally I became Administrative Assistant to the General Manager
in which my duties included maintaining weekly, monthly and
quarterly reports, typing of correspondence and screening phone
calls.
Skills: I am proficient in Windows, WordPerfect and Excel software. I
also have experience with the medical office and hospital systems
of PCTC, Meditech and Citrix, eclinical, EMR, lynx mobile and
lynx total view. I can type 55-65 wpm and have excellent Data
Entry skills. I am also ICD 9/ICD 10 knowledgeable and
proficient. I have worked independently as well as contributing to
a group for projects and deadline maintenance, I am always willing
to take on more and learn everything I can about the job I do in
order to do it more efficiently.