1. 8892 Williams Road * North East, PA * (814) 504-2359 * msmnjp05@yahoo.com
Melissa V. Stearns
PROFESSIONAL PROFILE
Mature, self-motivated, and compassionate individual,who strives to better the lives of others. Has a vast
knowledge in the Medical Profession, Managementand Customer Service. Works well with other people and can
multi-task.
EDUCATION
Great Lakes Institute of Technology
Erie, Pa
April 2016- January 2017
Medical Assistant Program
Great Basin College
Pahrump, NV
September2013 – May 2009
Pre Requisites
Seneca High School
Erie, PA
September1981-June 1985
Graduated 1985 Emphasis on Business
SKILLS
 Patient Care
 Billing
 Clerical
 Proper Telephone Etiquette
 Management
 Inventory/Ordering
 Charting
 Coding
 Accounts Receivable
 Accounts Payable
 CPT’s codes
 ICD - codes
RELEVANT EXPERIENCE
Crescent Fire Department
North East, PA 16428
September2016
Greenfield Volunteer Fire Department
North East, PA 16428
May 1985 – July 1989
LICENSES/REGISTRY/CERTIFICATIONS

2. Certified Medical Assistant Pending
CPR CERTIFIED September2016
Serve Safe Certified August 2012
Certified Nurse Assistant July 2013
WORK EXPERIENCE
Country Fair Inc. Erie, PA Food Service Manager
June 2012-April 2016
 Customer Service
 Inventory
 Reports
 Ordering
 Cleaning
 Documentation
 Preparing Food
 Temp Logs
Barbato’s Italian Restaurant Erie, PA General Mana ger
May 2010-June 2012
 Customer Service
 Inventory
 Reports
 Ordering
 Staffing
 Payroll
 Answering Telephones
 Deposits
 Training
Evergreen@ Pahrump Pahrump, Nevada
CNA May 2003-August 2003
 Assisting Residents with DOL’s
 Vitals
 Cleaning
 Charting
 Feeding
REHAB AIDE August 2003-January 2009
 Assisting with residents modalities
 Transporting residents
 Assisting Therapists
 Assisting with Medicare requirements
 Inputting therapy times in to computer
 Maintaining outpatient charts
 Maintaining and ordering supplies for Facility
 Answering Telephones
 Scheduling
 Assisted Medical Records Department

3. BUSINESS OFFICE MANAGER January 2009 – February 2010
 Assisting with Medicaid applications and billing
 Pulling Medicare Common Working Files to verify Insurances
 Maintaining accounts receivable within the facility
 Maintaining financial and insurance records of residents
 Maintaining petty cash funds for residents
 Assisted with admissions
 Assisting families with financial obligations for residents
 Assisted with determining Medicare allowable billing for residents based on Level of care needed.
 Directly responsible for Human Resources Personnel
 Assisted with Payroll
 Assisted with Employee Files
 Assisted with Facilities Accounts Payable and Receivable
