1. Candidate Overview
Availability 2 Weeks
Additional Personal Details
Name Shirley Lerato Mapea
Known as Lerato
Contact No 0781916241
ID Number 8101170469082
Title Mrs
Gender Female
AA / EE / Other Black Female
Languages English, Afrikaans, S.sotho, Tswana & Zulu
Drivers license Code 10
Nationality South African
Residing Kempton Park, Jhb, RSA
Education – Secondary Schooling
LastSchool Tembisa Secondary School
Year 2000
Highest Standard Matric

2. Subjects English, Afrikaans, S.sotho, Accounting, Business Economics &
Economics
Education – Tertiary Schooling
Obtained Institute of Higher Learning Course / Training
2001  Academy International Computer and Commercial
 Training Institute
 Business studies
 Bookkeeping and
account
Certificate
Obtained
 International Pitman Certificate - 1 year (Diploma)  Text production
 English for business
 Computerized account
 Pastel vision4
Computer
Literacy
 MS Word, Excel, Outlook and internet Explore
 Working knowledge of office equipment, like
printers and fax machines
 Proficiency in MS Office (MS Excel and MS
PowerPoint, in particular)
 Excellent time management skills and the ability to
prioritize work
 Attention to detail and problem solving skills
 Excellent written and verbal communication skills
 Strong organizational skills with the ability to
multi-task
 MS Word,
 Excel,
 Outlook and Internet
Explorer
 Oracle
 SAP
 WMS
 FMCG
 SYSPRO
 MMS
Summary – Work History
Time
span
Company
Position
Reason for Leaving
May 2003
–
Dec 2006
Checkers
Littleton
Money market cashier Looking for career
advancement
Jan 2007 -
2008
Barloworld
logistigs
Under phakisa
agent
Production line team
leader
Was on contract then
Barloworld was
amalgamated with pep
distribution center

3. Oct 2008
-2012
LRS for Pep
Distribution
Centre
Import & Export
Controller
Personal
Career History
Period  Jan 2007 –October 2008
Position  Shipment Controller (Production line) team leader
Company  Barloworld Logistics Under Phakisa Agent
 Responsibilities:  Controlling all cage shipment by printing all the
documentation sent to me, check compu clearing which
shipment need to framed and which client need to be
contacted regarding, export code, NEP bank form, serial
number, clearing instruction, missing invoice , split value etc
 Update operation with all the released shipment
 Liaise with client
 Split flight files
 Data capturing the IBT’S on MMS
 Resolving queries
 Filling account
 Ensure efficient receiving and storing of goods in order to
maximize inventory levels and control
 Supervise the implementation of all warehouse policies and
procedures and make sure that they are adhered to in order
to ensure minimal stock losses as well as to ensure secure
and safe-working conditions
 Supervise all delivery loading activities in order to ensure
accurate and timely loading and delivery of stock
 Supervise all warehouse staff and monitor performance of
duties in order to ensure the most productive and efficient
warehouse functionality
 Ensure monthly stock counts are conducted according to
the company's policies and procedures and all variances are
investigated and reported to the Manager: Branch
Operations
 Ensure compliance with all Health & Safety Procedures
System  Compu – Clearing , ELCS
Period  October 2008-Dec 2012
Position  Import & Export Controller

4. Company  Pep Distribution Centre
 Responsibilities:  File registrations
 Framing bill of entry
 Printing Airway Bills
 Batching
 Customs clearing
 Tracking and tracing of both air and sea shipment-
IC,OC,ETD and ETA
 Quotations for both air and sea shipments
 Customer services
 Resolving queries
 Follow up on all shipment with carriers and liaise with client
 Customer service
 Request acknowledgements and updates the system.
 Enter ship date on the system for estimated delivery in the
warehouse.
 Track and trace with suppliers and freight forwarders on
order ready to ship.
 Prepare airfreight files with correct documentation.
 Expediting on open order with the divisions.
 Liaise with divisions on receipts of orders, ship dates, any
change to made e.g. Qty, shipment mode, schedule order
and drop shipment direct to customers, branches and other
suppliers.
 All quotes and supporting documents are correctly saved as
per departmental procedures
 Contact with key stakeholders is maintained regarding
possible orders or status of proposals
 All major quotations and tenders are followed up as
required
 Approval of quotes as per business process
 All queries/complaints are handled to customer satisfaction
 External and internal customer queries are managed to
ensure that expediting is in accordance with set standards
 Price Lists are updated and distributed as required
 C1 Holds are actioned as required and Debtors days are
maintained below 60 days
 Packaging and transport costs match to quoted rate
 Supply contracts with mining houses are managed as per
SLA
 Monthly reports are distributed by due date
 Projects are monitored weekly with relevant staff

5.  Development of direct sub ordinates in their current and
future jobs as needed
 Company HR and Disciplinary policy is adhered to
 Performance Management is completedfor team by review
dates
 Ensures that team adhere to correct process at all times and
90% delivery accuracy is strived for
 Order office supplies and research new deals and suppliers
 Coordination of Administration maintenance contracts and
certificates (e.g. ACS, Fileminders, AYK Ltd, etc.)
 Assisting with Purchase Requisitions, issuing and invoice
reconciliation.
 Providing refreshments for high profile meetings (i.e. board
of director’s visits)
 Submit and reconcile expense reports
 Data capturing the IBT’S on MMS
 Resolving queries
 Filling account
 Ensure efficient receiving and storing of goods in order to
maximize inventory levels and control
 Supervise the implementation of all warehouse policies and
procedures and make sure that they are adhered to in order
to ensure minimal stock losses as well as to ensure secure
and safe-working conditions
 Supervise all delivery loading activities in order to ensure
accurate and timely loading and delivery of stock
 Supervise all warehouse staff and monitor performance of
duties in order to ensure the most productive and efficient
warehouse functionality
 Ensure monthly stock counts are conducted according to
the company's policies and procedures and all variances are
investigated and reported to the Manager: Branch
Operations
 Ensure compliance with all Health & Safety Procedures
 Period  December 2014 - June 1 - 2015
 Company  SAPS (Volunteering)
 Department  Firearm Devision flash

6.  Responsibility  Opening competency for new applicants
 Renewing competency for applicants
 Issuing firearm licences to applicants
 Capturing reports and doing interviews for new applicants
 Company  SAPS (Volunteering)
 Position  Vehicle MSC FLEET assistance
 Responsibilities  Capturing log sheet
 Capturing inspection sheet
 Capturing fuel , toll gate and oil slip
 Fleet administrator assistance
 Check extended vehicle transaction report
 Vehicle report register
 Monitoring traffic violations and inspection
 Applying petrol cards for SAPS vehicles
 Cancellation of petrol cards
 Perusal of lock –books and filling
 Creating financial authorities for repair and service
 Company  MTN (RTT COURIER under CMC) from 03 June 2015
 Department  Inventory Controller for MTN
 responsibilities  Customer Service
 Capturing reports on (WMS) Intelligent Warehouse System
 Check if all stock at high risk department is in order
 Planning and organizing work for the day
 Drawing daily reports for the day
 Ensuring all work is in order
 Receive and capturing invoices on WMS
 Clearing the old goods
 Capturing bulk stock and processing bulk stock for
dispatching
 Ensure all inventory and stock management systems are
maintained accurately, within the agreed parameters and in
a timely manner.
 "In-stock" levels within the agreed inventory parameters
 Observe correct stock receiving protocols.
 Complete all necessary stock takes.
 Maintain the storeroom and the allocation of space for
stock.
 General store merchandising
 Company  MTN under Strategic Personnel from 08 August 2016

7.  Department  Virtual receiving clerk (FIXED ASSETS DEPARTMENT)
 Responsibilities
 Ensure Project deadlines are met within agreed timelines
 Responsibility towards Quality management
 Ensure continuous personal development
 Assist with incident and change management
 Reconsiliations and Invoicing
 Able to maintain confidentiality as related to subscribers
data.
 Customer service oriented
 Excellent interpersonal skills
 Personal organization and communication skills
 Able to work on own initiative
Customer Satisfaction
 Ensure all valid transactions of suppliers are received
timeous
 Consider the implications of actions to be taken for the
customer / the effect of actions on the customer
 Understand the immediate consequence and impact of
activity on the customer
 Report and escalate issues as and when required to the
responsible person to ensure continuous Operational
Support
 Respond to customer queries in line with set guidelines and
SLA’s.
 Ensure that customer specifications are met and that the
customer is satisfied with the end service and/or product.
 Deliver first time right service excellence.
 Communicate and resolve queries with Creditors department
timeously
Problem solving
 Initiate resolution of operational problems
 Follow clear and linear procedures to find practical solutions
to problems pertaining to daily tasks in the Warehouse
 Exercise judgement through the senses, i.e. touch, sight, etc,
e.g. using training and experience with discretion centred
around quality in order to solve problems
 Overcome obstacles encountered by using previously
learned methods of solution; or report back, escalating
through channels provided, seeking advice from authority.

8. Operational Processes
 Work with existing processes and procedures in such a way
that operational efficiencies and performance are enhanced
 Work consistently according to standard operating
procedures
REFERENCES:
Company - MTN SA
Reference - Mrs Veloshinee Sagadaven
Position - Virtual Receiving Supervisor
Contact - 083 200 6967
Company - MTN Logistics Midrand
Reference - Miss Theodora Pheko
Position - Receiving Supervisor
Contact - 083 200 6114
Company - RTT Courier Company
Reference - Mrs Mala Johnston
Position - Customer Service Manager
Contact - 073 269 6550
Company - Rabasotho SAPS

9. Reference - J P SWATE
Position - Captain
Contact - 011 926 2970 EXT 117
Cell phone - 083 236 3052
Company - SAPS SUPPLY CHAIN CHLORKOP
Reference - LT Colonel C M NTULI
Contact - 011 578 2943
Cell - 082 778 7604
Company - Barloworld
Reference - Jerry Maribe
Position - Logistics Floor Supervisor
Contact - 011 977 0314 ext 219
Cell - 073 293 4544
Company - Pep Distribution Centre
Reference - Promise Bhengu
Company - 072 441 8847