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IMPROVING WEB
CONTENT MANAGEMENT WITH
SEMANTIC TECHNOLOGIES



globo.com
Fernando Carolo and Leonardo Burlamaqui
WHO WE ARE
Leading Brazilian
Media Group
Multi-brand, diversified media company


BROADCAST      MOVIES         PAY TV       INTERNET   PUBLISHING




 EVENTS     RADIO NETWORK   NEW VENTURES    MUSIC     NEWSPAPER
31.2MM
unique visitors/month*



64%
audience reach in   Brazil*




                         * source: comScore, 04/11
TECHNOLOGY AND SERVICE
PROVIDER FOR THE GROUP

Intelligence / strategy
Product design & development
Tools and infra-structure
Lab / startups
HOW IT
STARTED
Web sites cover the same subjects with
DIFFERENT POINTS OF VIEW


E.G.
Romário de Souza Faria
globo
  esporte
.com
Former soccer
player and coach
Representative for
the state of
Rio de Janeiro
Celebrity
How to cross-link all content about Romário?


Are different sites covering the same story?


Are semantic technologies useful for this?
WHAT
WE DID
R&D project started in January ‘09

Annotation tool
Ontology design
Annotation tool
Embedded into our existing CMSs
   Web CMS (based on Django)
   Video publishing system (developed in-house)
   Blogs (based on WordPress)



Common UX for content producers


Interface adapts itself to ontology


Annotations stored in triple store
Interface follows the ontology
   Fields
   Search ranges



Suggest as you type


Automatic concept extraction
Ontology Design
One team designs upper ontology / provides training


Information architects turned into ontology engineers,
work with domain experts


More design, less software development
Common methodology keeps everyone aligned


Unified Foundational Ontology (UFO)(1)(2)(3)(4)
used for conceptual models


Modeling framework for ontologies


Serves as lingua franca for ontology engineers
Upper ontology

                                   Rigid
                                   Non-sortal


                                   Rigid
                                   Sortal


                      Anti-rigid
                      Sortal



                      Rigid
                      Sortal

Sports ontology                             News ontology
EXAMPLES
NEWS

GENERAL ELECTIONS OCTOBER ’10
Topic pages for candidates, parties and states


BUSINESS AND HEALTH
Companies and stock markets, supplemented with real-time
information
Medical specialties and wellness topics
globo
esporte
.com      SPORTS

SWITCH FROM SECTIONS TO CONCEPTS
Leagues, teams, players, matches


CROSS-LINKS BETWEEN NEWS SITE AND TV
PROPERTIES
benefits
New ways to organize content / find related material
   Explicit relationships / derived from content / reasoning




Up to date topic pages with little editorial effort



Seamless navigation leading users into flow state
to do
External references for content producers (e.g., DBpedia)


NLP tools for concept extraction


Linked Open Data


RDFa
TAKE
OUTS
Collaborative ontology design using UFO


Reusable, intelligent code base


Common user interface for content producers


Annotate once, present everywhere


Seamless, immersive user experience
references
(1) Guizzardi, G. “Ontological Foundations for Structural Conceptual
    Models”, Telematica Instituut Fundamental Research Series No. 15. The
    Netherlands: Universal Press, ISBN 90-75176-81-3, 2005.

(2) Guizzardi, G.; Wagner, G. “Using the Unified Foundational Ontology
    (UFO) as a Foundation for General Conceptual Modeling Languages”.
    In: Theory and Application of Ontology. Berlim: Springer-Verlag, 2010.

(3) Baumman, B. “Prying Apart Semantics and Implementation:
    Generating XML Schemata Directly from Ontologically Sound
    Conceptual Models”. In: Proceedings of Balisage: The Markup
    Conference. Montreal, 2009.

(4) Guizzardi, G.; Falbo, R. A.; Guizzardi, R. S. S. “Grounding Software
    Domain Ontologies in the Unified Foundational Ontology (UFO): The
    Case of the ODE Software Process Ontology”. 11th Iberoamerican
    Conference on Software Engineering; Recife, Brazil, 2008.
FERNANDO CAROLO
carolo@corp.globo.com

LEONARDO BURLAMAQUI
leonardo.burlamaqui@corp.globo.com




globo.com

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Improving Web Content Management with Semantic Technologies

  • 1. IMPROVING WEB CONTENT MANAGEMENT WITH SEMANTIC TECHNOLOGIES globo.com Fernando Carolo and Leonardo Burlamaqui
  • 2. WHO WE ARE Leading Brazilian Media Group
  • 3. Multi-brand, diversified media company BROADCAST MOVIES PAY TV INTERNET PUBLISHING EVENTS RADIO NETWORK NEW VENTURES MUSIC NEWSPAPER
  • 4. 31.2MM unique visitors/month* 64% audience reach in Brazil* * source: comScore, 04/11
  • 5. TECHNOLOGY AND SERVICE PROVIDER FOR THE GROUP Intelligence / strategy Product design & development Tools and infra-structure Lab / startups
  • 7. Web sites cover the same subjects with DIFFERENT POINTS OF VIEW E.G. Romário de Souza Faria
  • 8. globo esporte .com Former soccer player and coach
  • 9. Representative for the state of Rio de Janeiro
  • 11. How to cross-link all content about Romário? Are different sites covering the same story? Are semantic technologies useful for this?
  • 13. R&D project started in January ‘09 Annotation tool Ontology design
  • 15. Embedded into our existing CMSs Web CMS (based on Django) Video publishing system (developed in-house) Blogs (based on WordPress) Common UX for content producers Interface adapts itself to ontology Annotations stored in triple store
  • 16.
  • 17. Interface follows the ontology Fields Search ranges Suggest as you type Automatic concept extraction
  • 19. One team designs upper ontology / provides training Information architects turned into ontology engineers, work with domain experts More design, less software development
  • 20. Common methodology keeps everyone aligned Unified Foundational Ontology (UFO)(1)(2)(3)(4) used for conceptual models Modeling framework for ontologies Serves as lingua franca for ontology engineers
  • 21. Upper ontology Rigid Non-sortal Rigid Sortal Anti-rigid Sortal Rigid Sortal Sports ontology News ontology
  • 23. NEWS GENERAL ELECTIONS OCTOBER ’10 Topic pages for candidates, parties and states BUSINESS AND HEALTH Companies and stock markets, supplemented with real-time information Medical specialties and wellness topics
  • 24.
  • 25. globo esporte .com SPORTS SWITCH FROM SECTIONS TO CONCEPTS Leagues, teams, players, matches CROSS-LINKS BETWEEN NEWS SITE AND TV PROPERTIES
  • 26.
  • 27.
  • 29. New ways to organize content / find related material Explicit relationships / derived from content / reasoning Up to date topic pages with little editorial effort Seamless navigation leading users into flow state
  • 30. to do
  • 31. External references for content producers (e.g., DBpedia) NLP tools for concept extraction Linked Open Data RDFa
  • 33. Collaborative ontology design using UFO Reusable, intelligent code base Common user interface for content producers Annotate once, present everywhere Seamless, immersive user experience
  • 34. references (1) Guizzardi, G. “Ontological Foundations for Structural Conceptual Models”, Telematica Instituut Fundamental Research Series No. 15. The Netherlands: Universal Press, ISBN 90-75176-81-3, 2005. (2) Guizzardi, G.; Wagner, G. “Using the Unified Foundational Ontology (UFO) as a Foundation for General Conceptual Modeling Languages”. In: Theory and Application of Ontology. Berlim: Springer-Verlag, 2010. (3) Baumman, B. “Prying Apart Semantics and Implementation: Generating XML Schemata Directly from Ontologically Sound Conceptual Models”. In: Proceedings of Balisage: The Markup Conference. Montreal, 2009. (4) Guizzardi, G.; Falbo, R. A.; Guizzardi, R. S. S. “Grounding Software Domain Ontologies in the Unified Foundational Ontology (UFO): The Case of the ODE Software Process Ontology”. 11th Iberoamerican Conference on Software Engineering; Recife, Brazil, 2008.