2. Developed and sustained an excellent rapport with library users by providing popular materials and quality service.

3. Designed and edited TeenFusion, the library blog/website featuring library events, booklists, news and topics of interest to initiate conversations among our teen readers.

4. Created and conducted computer training classes for staff and patron education.

5. Produced original promotional materials for special programs and ongoing events.

6. Skillfully resolved patron and client problems by providing excellent customer service.

7. Proficient in Microsoft Excel, Outlook, Power Point, Publisher and Word.