1. Ranbir Parmar
78(221-A), Adarsh Nagar, Phagwara, District Kapurthala, Pb-144402, INDIA
Ranbir.Parmar@Gmail.Com, Telephone(C/O): 01824-278164
OBJECTIVE - Seeking a SAP ISU/CRM/integration functional consultant and/or a SAP business analyst
role.
SKILLS SUMMARY
I have held technology positions at a Fortune 100 organization and am comfortable working in environments
ranging from entrepreneurial startups to large organizations in varying roles, products and technologies. Conceptual
knowledge of SAP-Customer Relationship Management (CRM) functional consultant role, further acquired skill-set
to be an integrator of SAP-CRM and Industrial Solutions Utilities (ISU) [system integrator]. Earlier I have designed,
implemented, delivered and supported the production software of multi-billion US dollars telecommunications and
networking OEM products [full life cycle of software (SDLC) and product development].
ERP Software: SAP-CRM 7.0 EhP2 and SAP-ECC/ISU 6.0 EhP5. Covered SAP CRM documentation is CR100-
base customization, TCRM10 & 20, CR300-sales, CR500-middleware, CR600-marketing, CR700-service, CR800-
internet sales, with prevalent business scenarios performed in an enterprise (mainly sales organization). SAP ISU:
IUT110-introduction to utilities, IUT210-master data and basic functions, IUT255-integration of CRM and ISU.
Database: Oracle 10g (HRMS apps technical & functional), PL/SQL.
System Products: Catalyst 6500 family (enterprise datacenter), Catalyst 2948gL3 (enterprise access layer), ONS
15454 SONET (for metro networks)
Programming languages: C, Java, C++, GUI Tcl/Tk, x86 (CISC) assembly language
Operating Systems: Cisco IOS, CatOS/NXOS (based on NetBSD4.x) VxWorks, UNIX, QNX (ION/IOS-XR)
POSIX threads.
Tools: Sniffer, IXIA, Smartbits, oscilloscope, debuggers (gdb and dbx), GNU tools, Clear-case, CVS, DDTS,
CDETS, (Visual) SoftICE, Borland C/C++ Builder on Windows environment, WinDBG.
Processors: MIPS based RX000 family, Broadcom SoC/multi-core CPUs, MMC/AMCC.
Buses: PCI/e, HT, I2C, Cisco proprietary
Protocols: TCP/IP stack, Ethernet, Serial/(RS232 like), MPLS and its based VPN, Flash file-system, RPC, Power
over Ethernet (PoE).
Platforms: HP PCs, IBM PCs, SUN Sparc (Solaris).
Utilities: MS Word, EXCEL, PowerPoint, FrameMaker, etc.
PROFESSIONAL TRAINING/WORK EXPERIENCE
Independent Researcher Details can be discussed May/15-present
C.I.Tech, INDIA/UK Prospective SAP-CRM-ISU-Integrator Jul/13-Apr/15
Professional training for SAP ISU, CRM and its integration
1. SAP ISU: Gained understanding of business processes of all ISU sub-modules with specialization in SAP
CRM module. Possessed good knowledge of ISU-CS processes like move in/out, dis-/re-connection, and knowledge
of handling ISU master data.
1. SAP CRM: Became well-versed with customization of major CRM processes. Possessed good understanding
of all the configurations related to WEB UI.
1. CRM Middleware: Acquired good understanding of CRM middleware and its configurations. Resolved issues
for replication including BDoc errors, qRFC issues and monitoring.
University Of Hard Knocks , Details available upon request Jun/05-Jun/13
Cisco Systems, San Jose, USA Software Engineer Jun/98-Jun/05
Catalyst 6500 Family (L2-L7 Enterprise Switch/Router) and Catalyst 2948gL3 and 4908gL3 System Software
1. Participated in system-level architecture and board-level hardware and software design, MPLS technology
development with Network Processors microcode (firmware), internal system (Gig/Ethernet/Serial) device
driver/s implementation for RISC/MIPS-based SoC (in kernel mode and stand-alone processes) for RTOS, High

2. Availability (HA/ISSU), distributed system infrastructure and configuration & management (also new MIB
definitions) software. Only significant highlights are here (details are available upon asking).
Cerent (Cisco), Petaluma, USA Software Developer (Co-op/Intern) Jun/97-Sep97, Apr/98-Jun/98
1. Implemented the critical in-service software upgrade feature for the metro optical system for minimal impact
on service. Wrote an application to interface between network management software with shelf controller software
for a SONET-based metro optical switch. Wrote code to do investigative work on ATM OAM cells for data plane
performance.
1. Researched, implemented and analyzed significant search algorithms used for IP route table lookup
functionality. This effort came as a dissertation for my MS(CS).
Guru Nanak Dev University, India Lecturer Jan/95-Mar/96
Ramgarhia Polytechnic, India Lecturer Aug/93-Jul/94
1. Taught and conducted labs in courses like Digital Electronics, Electronic Devices & Circuits, Network
Analysis, Electrical & Electronic Instrumentation, Microprocessors, etc.
Punjab Wireless Limited, India Intern Jul/91-Aug/91
1. Participated in testing of wireless products like two-way handheld phone (walkie-talkie) and mobile sets
(challengers) for Testing and Quality Assurance Department.
EDUCATION
M.S.(Computer Science) California State University, East Bay (Hayward), USA 3.935/4.00 (94% Distinction), 2002
B.Tech.(Electronics Engineering) Guru Nanak Dev University, Amritsar, India 3.75/4.00 (75% Honors), 1992