1. SUNIL VASUDEVA
H. No. 226, Ground floor, 10th
Main, 4th
Cross, Hanumanthnagar, Bangalore, Karnataka
Phone (M): +91- 9945590930; E-Mail: sunil.v.gowda@gmail.com
Senior Network Engineer with 12+ years of exp
OBJECTIVE
Seeking challenging assignments that would facilitate the maximum utilization and application of my
broad skills and expertise in making a positive difference to the organization.
Target Industry: IT/Telecom
Target Designation: Senior Network Administrator / Engineer
Executive Summary
B.E (Computer Science), Cisco CCNA, ALU NRS and NOKIA NCSA Certified Network Engineer offering
12+ years of experience in core IT Networking / Telecom domain. A methodical, result oriented team maker
possessing outstanding leadership, communication, organizational and management skills. Experienced in the
design and implementation of the network, troubleshooting network problems and conflicts in the design and
implementation of the network.
 Effective and frequent communication with the relevant teams on project status, Challenges to meet
timelines of the project and mitigation to those Challenges or Road blocks.
 Proven efficiency in handling multiple projects simultaneously.
 A wholesome experience in Change, Incident and Problem management.
 Involved in Designing, implementation, testing and troubleshooting for various projects.
 Insightful experience in Network Engineering & Operations till the Project is handed over to NOC .
 Actively engage with incidents and changes, post turn over for operations.
 Knowledge in Network Monitoring and Management tools like HP-SM, IBM Remedy, HP-Temip, Netcool,
Cisco Firewall Device Manager and SAM Tools.
 Familiar with OSI Model, Routing, Switching, TCP/IP and problem diagnosis.
 Knowledge in OSPF, EIGRP, and WAN technologies.
 Solid exposures in assisting network modifications and deployment of LAN & WAN projects, new sites turn -
up and lifecycle refresh in multi-vendor environment.
 Experience in managing production network environment, dealing with Network Incidents, Problem
managements in a core telecom network environment.
Technical Certifications
 Cisco Certified Network Associate Examination (CCNA). Presently preparing for CCNP Examination.
 Alcatel Lucent Certified Network Routing Specialist (NRS1)
 Inventory Management Certification (Command Tool) Germany Duration 1 month.
 ONMS certification (JDSU) Qatar Duration 2 months.
 OSS tools integration certification Austria Duration 1 month.
 Nokia certified service Analyst (NCSA).
 BIG-IP LTM v11 (F5) Configuration and Troubleshooting Certification. Chennai Duration 1 week.
Professional Experience
Nokia Solutions and Networks India Private Ltd. (Client location of Alcatel) Chennai
Senior Fault and Change Management Engineer – GDC (Mar 2015 – Till Date)
Presently acting as Fault and change Management Engineer and responsible for maintenance of Ooredoo
Myanmar Project. Main responsibilities include the following:
Job Roles & Responsibilities:
 Service Delivery, Service support, On-call support.

2.  Incident management, Change management, Configuration management, working on service requests.
 Responsible for Managing, Maintaining, Monitoring & Integration of ALU 7705, 7405 and 7750 routers, ALU
6850 switches, Cisco ASA firewalls for Ooredoo Myanmar MPLS network as per client requirement.
 Identify, troubleshoot and resolve MPLS issues.
 Assisting the Field Engineer with regard to router and connectivity issues when required.
 Configure Routers, switches, firewalls, laodbalancers at client network and datacenter. Routers & Switches
upgrades in planned event.
 Co-ordination with Cisco and ALU TAC for device issues.
 Routing and Switching route cause analysis (RCA) operations supporting identification and resol ution for
network event within prescribed SLA.
 Configure, manage and maintain Network Address translations (NAT’s) and Access Control Lists (ACL’s) on
Cisco ASA, ALU Routers and ALU Timos based switches.
 Configure and manage routers to load balance traffic through primary and secondary circuits and holding
responsibility for making the failovers during circuit maintenance activities
 Escalation handling and updating Service Managers/customer in time is a crucial part of the job.
 Interaction with International ISP- HGC, MPT, Ooredoo, Syniverse etc for any WAN link failure/issues.
 Maintenance and servicing of Firewall devices to include new customer addition requests.
 Password Recovery and Creation for ALU Routers and Switches.
 On time delivery of various reports on daily, weekly, Monthly and Quarterly frequency.
 Basic level exposure for configuring and troubleshooting F5 BIG-IP Local Traffic Manager (LTM) v11.
 24x7 On-call Support for client during outages.
Alcatel-Lucent India Limited, BANGALORE
Senior Network Engineer – GNOC (Aug 2009 – Feb 2015)
Worked as Senior Network Engineer and responsible for Surveillance Monitoring and maintenance of
VODAFONE, AIRTEL, BSNL, MTNL, ETISALAT, DHIRAAGU, TELSTRA, TNZ and other overseas Networks.
Main responsibilities include the following:
Job Roles & Responsibilities:
 Experience in Installation, Maintenance, Configuration, and Troubleshooting of ALU 7705, 7405 and 7750
routers, ALU 6850 switches, Cisco ASA firewalls for various overseas networks.
 Worked on Cisco ASA firewalls, ALU Routers Using NATs, ACLs, routing protocols and load balancers.
 Worked on Change, Incident and Problem management.
 Routers & Switches upgrades in planned event.
 Routing and Switching route cause analysis (RCA) operations supporting identification and resolution for
network event
 Troubleshooting MPLS configuration like LSP creation, LDP and SDP configurations.
 Trouble shooting the connectivity issues, packet loss issues and escalate accordingly. Traffic analysis on
transmission links.
 Providing on call support for Hardware related issues. Coordination with country specific media providers
for various issues related to transmission links.
 Assisting the Field Engineer with regard to router issues when required
 Assist in troubleshooting production issues with members of other teams within I.T.
 Handling calls with Global Customers and customer engineers
 Monitoring core devices using Pro-active Network Monitoring, Home Device Manager, Service Aware
Manager(SAM), EMEA Net cool, VMClient, Citrix Server, ITSM Remedy, IBM Tivoli Netcool
 Monitor ticketing system for new tickets and work-items. Update existing tickets. Maintain hardware
inventory control in ticketing system
 Interacting and building relationships with clients. Engaging with clients for addressing challenging issues.
Bharti Airtel Limited, Bangalore
Senior Lead Officer (Oct 2006 – Aug 2009)
Job Roles & Responsibilities:
 Configuration of DSL Routers under various options like PPPoE, PPPoA and Bridge mode depending on the
plan opted by the customer.
 Worked on various DSL devices like Beetel, D-Link, Linksys, TP-Link
 Troubleshooting ADSL and ADSL 2+ modems/Routers and Wifi devices at client location
 Configuring NAT services to support LAN to access Internet

3.  Configuring Basic Firewall services to the customers according to their requirements.
 Installing and configuring device drivers to support ADSL Internet service
 Monitoring the Fiber links using What’s-UP Gold Monitoring tool
 Ticket management using CRM tool
 Remote troubleshooting using internal OSS tools
 Resolving the incidents within the SLA
 Interacting with customers, guiding them to isolate and troubleshoot issue in their premises.
 Failover traffic to secondary circuit if needed and monitor bandwidth usage .
 Proactive monitoring of Managed Internet circuits. Troubleshoot managed and basic circuits.
Kothnani Infotech Pvt Ltd, Bangalore
System Engineer (Mar 2003 – Sep 2006)
Job Roles & Responsibilities:
 Servicing and Maintaining the Desktop PC, Laptop.
 Assembling and Maintaining Intel servers (Dual processor) and IBM servers.
 Installing Operating systems like win 98 / 2000 /2003 server / XP and Linux for Intel Platform.
 Installing Drivers, Patches, Packages and additional third party software’s in the client places like Siemens
(SISL), Infosys, Digital (HP) Sasken and other MNC companies.
 Ticket logging & documentation of tickets as per company policies.
 Installing, Configuring & troubleshooting in Dual Booting with Other Operating Systems.
 Provided end-user service and support for both stand-alone computers and LAN/WAN settings
Academia
BE with specialization in Computer Science and Engineering from VTU University in 2010
Diploma with specialization in Computer Science and Engineering from Board of Technical Examination
in 2003
Personal Dossier
 Nationality : Indian
 Marital Status : Married
 Passport : K1710937
 Linguistic Proficiency: English, Hindi, Kannada, Tamil and Telugu.
I hereby declare that all the information mentioned above is true as per the best of my knowledge.
Date:
Place: SUNIL