1. “…if you had asked me seven or eight years ago whether
A TIGER BY THE TAIL: there is such a thing as a company that‟s growing too fast,
I probably would have said no. All growth is good and you
What the World’s Best Leaders Know cannot grow a company too fast. But we learned that is
absolutely not true – there is a level of growth that is not
and Do Differently! only too fast but dangerous and deadly to a company.”
“We hit the wall in a spectacular fashion and splintered into
thousands of pieces – and we had to pick them all up and
learn some new lessons: How to understand the
profitability of different parts of our business, where our
business was succeeding and where it wasn‟t, and how to
anticipate and build an infrastructure to support growth.”
~ Michael Dell, Chairman of Dell

2. The Business Lifecycle™
Crisis
Growing Pains

3. The Business Lifecycle™
Executive Team
Crisis
Leadership
Systems/Processes
Growing Pains

4. Executive Team

5. The Business Lifecycle™
Executive Team
Managerial Leadership Team
Crisis
Leadership
Systems
Growing Pains

6. TECHNICIAN
Them
Promote
We

7. Statistically:
Technician = 90%
Manager = 9% Managerial Leader
Leader = 1%
TECHNICIAN

8. CEO

9. A „Rake‟ Organization
CEO
X X X X X X X X X

10. A „Rake‟ Organization
CEO
SOB
X X X X X X X X X

11. A Professionally Managed & Led
Organization
CEO
CFO COO CMO CTO
EIEIO X X

12. The Business Lifecycle™
Executive Team
Managerial Leadership Team
Systems/Processes
Crisis
Leadership
Systems/Processes
Growing Pains

13. The “SUCKS-ess” Gap
The “SUCKS-ess “ Gap
Profit
REVENUE
EXPENSES

14. The Business Lifecycle™
Crisis
Growing Pains