1. TEORI ORGANISASI DAN DESAIN
(ORGANIZATION THEORY AND DESIGN)
DOSEN : DR. SINGMIN JOHANES LO, B.S.Ch., MSOD
CHAPTER REVIEW
“LEADERSHIP”
(Organizational Behavior – Robbins & Judge : Chapter 12)
DISUSUN OLEH:
RUKIAH
NIM : 55114110259
PASCASARJANA
PROGRAM MAGISTER MANAJEMEN
UNIVERSITAS MERCU BUANA – JAKARTA
07 APRIL 2015
2. CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 2/32
1. What is leadership?
2. Traits theories
3. Behavioral theories
4. Contingency theories
5. Charismatic and Transformational Leadership
6. Authentic leadership
7. The role of mentoring
8. Effectiveness of leadership
Subject to be learnt
3. What is Leadership?
“LEADERSHIP”
is the ability to
influence a group
toward the
achievement of a
vision or set of
goals
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 3/32
4. Not all leaders are
managers, nor, for that
matter, are all managers
leaders
Just because an
organization provides its
managers with certain
formal rights is no
assurance they will lead
effectively
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 4/32
Leader - Manager
5. “Organizations need strong leadership and strong
management for optimal effectiveness”
ORGANIZATION
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 5/32
6. Trait Theories of Leadership
“Theories that consider personal qualities and characteristics that
differentiate leaders from non leaders”
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 6/32
7. Indra Krisnhamurthy Nooyi
CEO and Chairman of Pepsico
- She is described as fun loving, sociable,
agreeable, conscientious, emotionally stable,
and open to experience
- Her personality traits have contributed to her
job performance and career success
- She has been named one of the most
powerful women in business and one of the
most powerful women in the world
Trait Theories of Leadership (con’t)
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 7/32
8. “Theories proposing that specific behaviors differentiate
leaders from nonleaders”
Behavioral Characteristics, according to:
a. Comprehensive theories resulted from Ohio State Studies
1. Initiating Structure
2. Consideration
a. Leadership studies at the University of Michigan’s Survey Research Center
1. Employee-oriented leader
2. Production-oriented leader
Behavioral Theories of Leadership
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 8/32
9. Initiating structure,
The extent to which a leader is likely to define and structure his or her role and
those of subordinates in the search for goal attainment.
Consideration,
The extent to which a leader is likely to have job relationships characterized by
mutual trust, respect for subordinates’ idea, and regard for their feelings.
Employee-oriented leader,
A leader who emphasizes interpersonal relations, takes a personal interest in the
needs of employees, and accepts individual differences among members.
Production-oriented leader,
A leader who emphasizes technical or task aspects of the job
Behavioral Theories of Leadership (con’t)
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 9/32
10. The Fiedler contingency model proposes that
effective group performance depends on the
proper match between the leader’s style and the
degree to which the situation gives the leader
control
Assessing an individual’s basic leadership style
through the Least Preferred Co-worker (LPC)
questionnaire
Fiedler has identified three contingency or
situational dimensions:
1. Leader-member relations
2. Task Structure
3. Position powerThe Fiedler Model
Contingency Theories of Leadership
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 10/32
11. Contingency Theories of Leadership (con’t)
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 11/32
12. Contingency Theories of Leadership (con’t)
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 12/32
13. Situational Leadership Theory (SLT),
It says successful leadership depends on selecting the right leadership style
contingent on the followers’ readiness, or the extent to which they are willing
and able to accomplish a specific task.
Path-Goal Theory
Developed by Robert House. It says it’s the leader’s job to provide followers with
the information, support, or other resources necessary to achieve their goals
Leader-Participation Model
It says leader behavior must adjust to reflect the task structure. The way the
leader makes decisions is as important as what she or he decides
Other Contingency Theories of Leadership
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 13/32
14. A theory that supports leaders’ creation
of in-groups and out-groups;
subordinates with in-group status will
have higher performance ratings, less
turnover, and greater job satisfaction
Leader-follower relationships may be
stronger when followers have a more
active role in shaping their own job
performance
Leader-member relationships have a
stronger impact on employee
performance and attitudes when
employees have higher levels of
autonomy and a more internal locus of
control
Leader – Member Exchange (LMX) Theory
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 14/32
15. CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 15/32
16. Charismatic Leadership
Those are frequently cited as Charismatic Leaders.
What do they have in common?
Charismatic Leadership and Transformational
Leadership
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 16/32
17. Charismatic Leadership (con’t)
Max Weber, a sociologist, define charisma (from the Greek for “gift”) as “a
certain quality of an individual personality, by virtue of which he or she is set
apart from ordinary people and treated as endowed with supernatural,
superhuman, or at least specifically exceptional powers or qualities. These are
not accessible to the ordinary person and are regarded as of divine origin or
as exemplary, and on the basis of them the individual concerned is treated as
a leader”
Characteristics of charismatic leaders:
- They have a vision
- They are willing to take personal risks to achieve that vision
- They are sensitive to followers needs, and
- They exhibit extraordinary behaviors
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 17/32
18. Differentiating transformational from transactional leaders
The Ohio State Studies describe transactional leaders, who guide their
Fiedler’s Model followers toward established goals by clarifying
Path-goal Theory role and task requirements
Transformational leaders inspire followers to transcend their self-interest for the good of
the organization and can have an extraordinary effect on their followers
Those are frequently
cited as Transformational
Leader
Transformational Leadership
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 18/32
19. Transactional and transformational leadership complement each
other; they aren’t opposing approaches to getting things done
Transformational leadership builds on transactional leadership
and produces levels of follower effort and performance beyond
what transactional leadership alone can do. But the reverse isn’t
true. So, if you are a good transactional leader but do not have
transformational qualities, you’ll likely only be a mediocre leader.
The best leaders are transactional and transformational
Transformational Leadership (con’t)
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 19/32
20. Authentic Leadership: Ethics and Trust
Authentic leaders know who they are, know what they believe in and
value, and act on those values and beliefs openly and candidly. Their
followers consider them ethical people. The primary quality produced by
authentic leadership, therefore, is trust. Authentic leaders share
information, encourage open communication, and stick to their ideals.
The result: people come to have faith in them.
Ethics and leadership intersect at a number of junctures.
Leaders rated highly ethical tend to have followers who engage in more
organizational citizenship behaviors and who are more willing to bring
problems to the leaders’ attention
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 20/32
21. Servant Leadership
Servant leaders go beyond their own self-
interest and focus on opportunities to help
followers grow and develop
They don’t use power to achieve ends; they
emphasize persuasion
Characteristic behaviors include listening,
empathizing, persuading, accepting stewardship,
and actively developing followers’ potential
Focus its outcomes for the well-being followers.
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 21/32
22. Trust and Leadership
Trust is a psychological state that exists when you agree to make
yourself vulnerable to another because you have positive
expectations about how things are going to turn out.
Trust is a primary attribute associated with leadership; breaking it can
have serious adverse effects on a group’s performance
Followers who trust a leader are confident their rights and interest
will not be abused.
Only a trusted leader will be able to encourage employees to reach
beyond themselves to a transformational goal.
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 22/32
23. The Nature of Trust
Leader Trustworthiness
Integrity
Benevolence
Ability
Propensity to Trust
Trust
Risk Taking
Information Sharing
Group Effectiveness
Productivity
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 23/32
24. Leading for the Future:
Mentoring
A mentor is a senior employee
who sponsors and supports a
less-experienced employee,
called a protégé
Successful mentors are good teachers. They present ideas clearly, listen well, and
empathize with protégé problems.
Mentoring relationships are both career functions and psychosocial functions.
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 24/32
25. Finding and Creating Effective Leaders
Selecting Leaders
- Reviewing the knowledge, skills, and abilities needed
- Personality test to identify traits of leadership
- Situation-specific experience
Training Leaders
- Recognize the obvious with high self-monitors
- State the objective of training, like implementation skills not “vision
creation”
- Behavioral training through modeling exercises can increase an
individual’s ability to exhibit charismatic leadership qualities
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 25/32
26. Summary and Implications for Managers
Leadership plays a central part in understanding group behavior, because
it’s the leader who usually directs us toward our goals. Knowing what makes
a good leader should thus be valuable in improving group performance.
Recent efforts using the Big Five personality framework show strong and
consistent relationships between leadership and extraversion,
conscientiousness, and openness to experience.
The behavioral approach’s major contribution was narrowing leadership into
task-oriented (initiating structure) and people-oriented (consideration)
style. By considering the situation in which the leader operates, contingency
theories promised to improve on the behavioral approach, but only LPC
theory has fared well in leadership research.
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 26/32
27. Research on charismatic and transformational leadership has made major
contributions to our understanding of leadership effectiveness.
Organizations want managers who can exhibit transformational leadership
qualities and who have vision and the charisma to carry it out.
Effective managers must develop trusting relationships with followers
because, as organizations have become less stable and predictable, strong
bonds of trust are replacing bureaucratic rules in defining expectations and
relationships.
Test and interviews help identify people with leadership qualities. Managers
should also consider investing in leadership training such as formal courses,
workshops, rotating job responsibilities, coaching, and mentoring
Summary and Implications for Managers (con’t)
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 27/32
28. Conclusion
After studying this chapter, we may conclude that leadership has an important
role in an organization. Leaders have to be able to influence their followers
toward the achievement of a vision or set of goals.
Good personalities and characteristics of leadership are needed in order to
create performance effectiveness.
Trust is a primary attribute associated with leadership, therefore a good leader
must keep and develop trusting relationship with her/his followers.
Selecting leaders is needed to identify effective leaders in filling management
positions
Training leaders must planned and organized well to achieve the effectiveness
of the training
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 28/32
29. Leadership Implementation in Indonesia
This chapter has explained clearly about the importance of leadership in
an organization. There are some examples of people who are cited as a
good leader, whether charismatic leadership or transformational
leadership
A good leader must have good traits and good behaviors. She/he should
have a vision, willingness to take risks to achieve that vision, sensitive to
followers’ need, and exhibits extraordinary behaviors. Other important
things that a good leader must have willingness to be a mentor for her/his
followers, and also keep trust relationship with them.
If we compare those requirements of a good leadership with the
implementation in Indonesia, there is a contradiction between the ideal
and the reality.
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 29/32
30. We face some conditions that cause the contradiction between the ideal
of a good leadership and the reality, those are:
- Less understanding that She/he is a leader
- There are still corruption, collusion, and nepotism practice
- Less understanding of morality and ethics of leadership
- Less understanding about the importance of the followers’ existence
In order to achieve organization’s goals, it’s important to have a good
leader with a good leadership. So, a good leader has to understand her/his
position, has good traits and behaviors, keep good relationship and trust
with the followers and also willing to be a mentor for the followers. Good
cooperation and understanding is needed to achieve the organization’s
goals.
Leadership Implementation in Indonesia
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 30/32
31. Reference
Robbins S.P and Judge, T.A. 2013. Organizational
Behavior. Pearson, (USA)
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 31/32
32. “A true leader not only cares about their success,
but the success and empowerment of others”
CHAPTER REVIEW – ORGANIZATION THEORY AND DESIGN
DOSEN : DR. SINGMIN JOHANES LO, BS.Ch.E, MSOD 32/32