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12 Examples of How You Can Increase
Conversions by Understanding Psychology
A4U Expo 2012


http://twitter.com/kelvinnewman

kelvin.newman@SiteVisibility.co.uk
Strategy Director
             SiteVisibility
  A digital agency specialising in
retail, travel and financial services
Organiser
      BrightonSEO
The Free SEO Conference
Co-Founder
    Clockwork Talent
Decent Digital Recruitment
In CRO, there are no rules,
only findings
but some findings are
    pretty predictable
Text




       Social Proof

                  roblawton
Tendency of people
assume the actions of
others reflect correct
behaviour for a given
situation
How can I convince my
visitors they’re not the
only person making
this choice?
Scarcity
    Text

and Loss
Aversion
Text




   Loss Aversion
            Images_of_Money
The disutility of giving up
an object is greater than
the utility associated with
acquiring it
How can I make my
visitors think they’d be
losing something if
they don’t buy?
Anchoring


    Text




            Alex Bellink
Tendency to rely too
heavily, or "anchor," on a
past reference or on one
trait or piece of
information when making
decisions
How can I reference an
‘anchor’ that influences
visitors to my site?
The slides will be on
slideshare.net/kelvinnewman

You can also follow me on
Twitter
twitter.com/kelvinnewman
fin.

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12 Examples of How You Can Increase Conversions by Understanding Psychology
 #A4UExpo 2012

  • 1. 12 Examples of How You Can Increase Conversions by Understanding Psychology A4U Expo 2012 http://twitter.com/kelvinnewman kelvin.newman@SiteVisibility.co.uk
  • 2. Strategy Director SiteVisibility A digital agency specialising in retail, travel and financial services
  • 3. Organiser BrightonSEO The Free SEO Conference
  • 4. Co-Founder Clockwork Talent Decent Digital Recruitment
  • 5. In CRO, there are no rules, only findings
  • 6. but some findings are pretty predictable
  • 7. Text Social Proof roblawton
  • 8. Tendency of people assume the actions of others reflect correct behaviour for a given situation
  • 9. How can I convince my visitors they’re not the only person making this choice?
  • 10. Scarcity Text and Loss Aversion
  • 11.
  • 12.
  • 13.
  • 14. Text Loss Aversion Images_of_Money
  • 15. The disutility of giving up an object is greater than the utility associated with acquiring it
  • 16. How can I make my visitors think they’d be losing something if they don’t buy?
  • 17.
  • 18.
  • 19.
  • 20.
  • 21. Anchoring Text Alex Bellink
  • 22. Tendency to rely too heavily, or "anchor," on a past reference or on one trait or piece of information when making decisions
  • 23. How can I reference an ‘anchor’ that influences visitors to my site?
  • 24.
  • 25.
  • 26.
  • 27.
  • 28. The slides will be on slideshare.net/kelvinnewman You can also follow me on Twitter twitter.com/kelvinnewman
  • 29. fin.