Can AI solve the empathy crisis

1. USING AI TO
SOLVE THE
EMPATHY
CRISIS

2. THE
CONVENIENT
LIE

3. TECHNOLOGY
=
EFFICIENCY

4. “I HAVE ALWAYS BELIEVED THAT TECHNOLOGY SHOULD DO
THE HARD WORK—DISCOVERY, ORGANIZATION,
COMMUNICATION—SO USERS CAN DO WHAT MAKES THEM
HAPPIEST: LIVING AND LOVING, NOT MESSING WITH
ANNOYING COMPUTERS!”
LARRY PAGE, CEO LETTER 2012

5. AND SO
TECH
DOES
THE
“HARD
WORK”

7. BUT WHAT IF…
WE
ARE
TEACHING
TECHNOLOGY
BAD
HABITS?

9. WHAT IF
WE
ARE
TRAINING
TECH
TO THINK
IN THE WRONG WAY?

10. ALGORITHMS
ARE
BUILT
ON THE
BASIS
OF
1s + 0s

11. 1s
AND
0s
HAVE
NO
EMOTIONAL
INTELLIGENCE

12. THEY
UNDERSTAND
EFFICIENCY
AND
NOTHING
ELSE

13. EMPATHY
IS
THE
OPPOSITE
OF
EFFICIENCY

14. EMPATHY
IS
GROUNDED
IN THE
COMMON
UNDERSTANDING
THAT LIFE IS FRAGILE

15. THAT
WE
ARE
ALL
MORTAL.

16. THAT
WE ARE
INTERDEPENDENT,
AND
BELONGING
IS
SURVIVAL

17. OUR
MORAL
CODES,
VALUE
SYSTEMS,
BELIEF
CONSTRUCTS

18. KEEP
US
ALIVE.

19. WITHOUT
EMPATHY
WE
CAN’T
RELATE
TO
EACH
OTHER

20. AND
WONT
RELY
ON
EACH
OTHER

21. 👀

22. 👀

24. Americans today report feeling lonely
(vs. 20% in the 1970s)
🙇
43%
Fortune / UOC

25. WHAT
IS
HAPPENING?

26. WE’RE
NOT
SIMPLY
TRAINING
MACHINES

27. THEY
ARE
ALSO
TRAINING
US

28. WHAT
WE
PUT
IN,
THEY
CHURN
BACK OUT

29. WE
ARE
BECOMMING
AN
“EFFICIENCY
SOCIETY”

30. THAT
VALUES
CONVENIENCE
OVER
ALL
ELSE.

31. IT’S
TIME
TO START
TRAINING
TECH
TO BE
A FORCE
FOR GOOD

32. TEACH
IT
TO
THINK
LIKE
US

33. BUT
BETTER
THAN
US

34. WE
HAVE
TO TRAIN
FOR THE
RELATIONSHIPS
WE WANT
TO CREATE

35. BECAUSE
IF
WE
DON’T,
WHO
WILL?

36. ITS
TIME
TO PROGRAM
FOR
EMPATHY
OVER
EFFICIENCY

37. CHANGE
THE
SYSTEM.

38. OR
THE
SYSTEM
WILL
CHANGE
US.

39. “It may only be a matter of time until a woman makes
a name for herself as a director for hire and lands a
Batman/ Star Wars / Bond Gig.
But what Sofia Coppola has been doing is in many
ways more radical: by working at the other end of the
spectrum, she has staked out characters, stories and
a point of view that have been missing. Missing from
Hollywood, and our lives.
She makes films with a point of view and perspective
that only a woman could bring… And we need more
of that, in every field.”
Sofia Coppola Interview, The Gentlewoman, 2017.