Communication Skills And Techniques

‘ LINKING’ Communication skills and techniques Have the tools to express yourself and get it done

This is where “Communication” comes in ,[object Object]

Agenda ,[object Object],[object Object],[object Object]

Who I am ,[object Object],[object Object],[object Object]

Communication is not what you say, but, what is heard: What does this mean? ,[object Object],[object Object],[object Object]

Interpretation is in the receiver They scream, they sing, they fall down, they take their clothes off, they cross-dress, they vomit." - KONSTANTINOS LAGOUDAKIS, mayor of Malia on Crete, about young British tourists.

It’s not what you say ,[object Object],[object Object]

Communication Skills ,[object Object],[object Object],Structuring Linking Active list e ning Know what you want to say

Learn techniques ,[object Object],[object Object],[object Object],[object Object],Identifying the obstacles to overcome; needs to emphasize ,[object Object],[object Object],[object Object],[object Object]

Other examples of Techniques: ,[object Object],[object Object],[object Object],[object Object],[object Object]

Creating rapport is about “MATCHING”

MATCHING: CREATING RAPPORT ,[object Object],[object Object],[object Object],[object Object],[object Object]

But, if rapport doesn’t happen automatically, then it’s important to know how to create it! ,[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],MATCHING

MINIMIZING CONFLICT ,[object Object],[object Object],[object Object],[object Object],[object Object]

Develop your own style ,[object Object],Impersonal Personal Informal Formal Closed Open Indirect Direct

Theme classes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Presentations ,[object Object],[object Object],[object Object],[object Object],[object Object]

LIKE AN AD TREAT YOUR PRESENTATION

Target & Position your Ideas ,[object Object],who why what

A classical presentation intro Idea 1 Idea 2 conclusion

A presentation what body development conclusion dynamic

Make it relevant and memorable ,[object Object],[object Object],A picture says 1000 words

Outline of other theme classes ,[object Object],[object Object]

Negotiations ,[object Object],[object Object],[object Object],[object Object],[object Object]

Meetings ,[object Object],[object Object],[object Object],[object Object],[object Object]

Communication Skills And Techniques

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