Leadership

1. LEADERSHIP, MANAGEMENT &
COMMUNICATION
• A resource talk at the Lawrence Sundaram Auditorium,
Loyola College, Chennai 34.
• for the Leadership Training course participants of N.S.S.
Students Leaders.
• between 9. 30 a.m. & 10.30 a.m. on 08-09-2012
By
Dr. A.Devaraj, P.G.D.M.C., M.A., B.L., M. Phil., PhD
Director, Training & Placement
Loyola College, Chennai-34
Cell:9380216718

2. LEADERSHIP
• Position of power of an individual in a
group;
• Is an influence process;
• Shapes, regulates, controls & changes the
attitudes, behavior & performance of group
members

3. LEADERSHIP QUALITIES
• Ability
• Creativity
• Initiative
• Innovative
• Confidence
• Cooperation

4. THE POWER BASES OF A
LEADER
• Knowledge
• Experience
• Resources
• Formal authority
• Charisma
• Distinct personality characteristics

5. CHARACTERISTICS OF
LEADERSHIP
• Influence
• Involves leader & follower
• Reciprocal relationship
• Acceptable to followers
• Influences through powerful communication

6. LEADERSHIP FUNCTIONS
• Supports
• Stimulates enthusiasm
• Emphasizes goals
• Facilitates work
• Provides resources
• Gives information
• Facilitates interaction
• Builds relationship

7. ROLE OF A LEADER
A) Group Roles
i) Initiates
ii) Contributes
iii) Seeks Information
iv) Seeks Opinion
v) Gives Opinion
vi) Gives Information
vii) Elaborates,
viii) Coordinates

8. Group Roles contd…
• Orients
• Evaluates
• Critizes
• Energizes
• Records
• Spells procedures

9. B) GROUP RELATIONSHIP
ROLES
• Encourages
• Harmonizes
• Compromises
• Expedites
• Sets Standards
• Observes
• Comments
• Follows

10. C) INDIVIDUAL ROLES
i) Aggressive
ii) Blocking
iii) Seeking recognition
iv) Self Confessing
v) Dominating
vi) Seeking Help

11. IMPORTANCE OF LEADERSHIP
• Directs group activities
• Utilizes manpower
• Motivates
• Develops relationships
• Promotes coordination
• Fulfills responsibilities
• Influences behavior
• Creates confidences
• Increases morale
• Effective use of authority

12. QUALITIES OF A LEADER
• Courage
• Will power
• Judgment
• Flexibility
• Knowledge
• Integrity
• Emotional maturity
• Objectivity

13. QUALITIES OF A LEADER contd..
• Personal motivation
• Communication skill
• Teaching ability
• Social skill
• Technical competence
• Morally integrated
• Conceptual skill

14. DISTINCTION BETWEEN
LEADERS & MANAGERS
• Leaders conquer the context… while
managers surrender to it
Warren G. Bennis
• Easy to be a leader
• Difficult to be a manager

15. REASON
• Leaders get voluntary cooperation
• Leaders have no time constraint
whereas
• Managers depend on formal authority
• Managers keep time frames & schedules
• Managers realize organizational goals

16. MANAGEMENT
• Administration
• Copying
• Maintenance
• Focusing on system & structure
• Relying on control
• Targets & goals
• Inquiring (when, how, etc.)

17. MANAGEMENT contd..
• Aims at profit
• Imitates
• Accepts & maintains status quo
• Does things right
• Sticks to schedules
• Does fire fighting

18. MANAGERIAL ROLES
• Interpersonal role
• Information role
• Decision role

19. MANAGER’S ACTIVITIES
• Communication
• Planning
• Decision making
• Controlling
• Networking
• HRM (motivating, disciplining, punishing,
managing conflicts, staffing, training &
development)

20. MANAGERIAL ABILITY
• Participating
• Cordial
• Competitive
• Controlling
• Innovative
• Entrepreneurial
• Regulating (maintaining order)
• Rational

21. MANAGERIAL SKILLS
• Conceptual skills
• Analytical skills
• Administrative skills
• Behavioral/ interpersonal skills
• Technical skills

22. MOST IMPORTANT
MANAGERIAL QUALITY IN THE
INFORMATION ERA
• Communicative
• Information seeking
• Knowledge loving
• Controlling information
• Regulating information
• Developing communication
• Persuasion through communication

23. COMMUNICATION
• To motivate
• Inspire
• Train
• Guide
• Get along
• Persuade &
• Build relationship

24. COMMUNICATION
• To get things done
• To command
• To demand
• To control
• To order
• To make people to work

25. AUTOCRATIC MANAGER-
LEADER
• One way communication
• Top-down style
• Orders, memos, reminders
• Go-getter
• Expects implicit compliance

26. CONSULTATIVE LEADER-
MANAGER
• Two way communication
• Listens to the team
• Considerate
• Bottom up approach

27. DEMOCRATIC MANAGER-
LEADER
• Criss cross communication
• Gets total participation
• Up & down information flow
• Effective communication
• Participative approach

28. COMMUNICATION PROCESS
Sender Ideation Encoding
Message Medium Channel
Receiver Decoding Feed back

29. BINARIES OF COMMUNICATION

30. COMMUNICATION -OBJECTIVES
 Supply information
 Motivate employees
 Clarify doubts
 Establish understanding
 Develop right attitudes
 Cooperation & goodwill of peers & subordinates
 To build the image of the organization
 Appreciate, accept & act

31. PRINCIPLES
• Make the message easy to understand
• Make it complete & adequate
• Choose appropriate medium
• Make the message consistent
• Correlate the message with the action
• Hone up the observation, speaking, listening,
reading, interviewing, chairing, moderating &
writing skills
• Get a proper feed back

32. DEFINITIONS ON
COMMUNICATION
A process of transmitting ideas or thoughts
from one person to another… for the
purpose of creating understanding in the
thinking of the person receiving the
communication
Brown

33. Thank You