2013 Internet Marketing Trends
  & How They Will Affect Your Organization



               Seattle Tech Forum
               Feb 13th, 2013

               Presented by @KaneJamison
               www.ContentHarmony.com
Let’s look at some trends:

    Organic    Paid      Social
    Search    Search     Media




   Email      Mobile &   Where Do
  Marketing   Tablets    We Focus?
But first, a quick link dump:

     1 – bit.ly/ch2013trends
2 - @KaneJamison for live tweets
Let’s look at some trends:



          Organic
          Search
Organic                                  Google vs. Everyone:
    Search




          Google
       accounts for
         65.2% of
        searches,
        worldwide
             (comScore
            data, Dec 2012
              searches)


Sources:
Source & Chart: http://searchengineland.com/google-worlds-most-popular-search-engine-148089
Organic                          Google U.S. Market Share:
    Search



                                                                 Core Search            Explicit Core
                                                                   Entity             Search Share (%)
       U.S. is similar:                                                                    Oct-12
                                                                 Total Explicit              100.0%
                                                                 Core Search
    Google accounts
                                                                 Google Sites                 66.9%
      for 66.9% of                                             Microsoft Sites                16.0%
       searches.                                                 Yahoo! Sites                 12.2%
            (comScore data,
                                                                 Ask Network                   3.2%
               Oct 2012)
                                                                    AOL, Inc.                  1.8%



Sources:
Source & Chart:
http://www.comscore.com/Insights/Press_Releases/2012/11/comScore_Releases_October_2012_U.S._Search_Engine_Rankings
Organic                     Some Private Data Shows Differing Trend:
    Search



                                          Google sending 78%
                                            of search visits
                                                    (RKG data, Q4 2012)

                                                     10%
                                             10%

                                                                        Google
                                                                        Yahoo
                                                                  78%
                                                                        Bing



Sources:
http://www.rimmkaufman.com/content/quarterly/rkg_dmr_q42012.pdf
Organic                                B2B Search Especially:
    Search


                                         Optify’s B2B Report:
                                           Google sent 88%
                                        of search visits in 2012
                                                         6%
                                                   6%


                                                                                        Google
                                                                                        Yahoo
                                                                  88%                   Bing



Sources:
http://www.optify.net/wp-content/uploads/2013/01/Optify-2012-B2B-Marketing-Benchmark-Report.pdf
Organic                                   Google Updates:
     Search




                                                                 Fighting
                                                                   Spam:

                                                                     Penguin
                                                                        +
                                                                  More Panda



Image: http://www.flickr.com/photos/22320444@N08/5270166802/
Organic   Loss of Keyword Data:
 Search




Keyword
(not provided)
increasing.
Organic   Google+ Authorship:
Search




                                Authorship:
                                  Same rank,
                                  More clicks.
Let’s look at some trends:




           Paid
          Search
Paid                    PPC vs. Organic Search:
    Search




 Paid
 Search:

 25% of all                                            b
 search clicks



Source: http://www.slideshare.net/HubSpot/the-state-of-seo-and-internet-marketing-in-2012
Paid                                 Tablet PPC:
    Search




           “Despite lower CPC than PCs,
     Tablets offered 68% higher ROI than PCs
                    in Q2 2012.”




Source: http://success.adobe.com/en/na/programs/digital-index/1207_13926_q2_global_ad_update.html
Let’s look at some trends:




          Social
          Media
Social                        Social Media Referral Traffic:
     Media




      Facebook & Pinterest Dominate Social Referrals Traffic in RKG’s Report…



                                                                            Facebook


                                                                            Pinterest


                                                                            Twitter/Reddit/Linkedin




Source:
http://www.rimmkaufman.com/content/quarterly/rkg_dmr_q42012.pdf (Q4 2012)
Social                         Social Media Referral Traffic:
     Media




            But Optify’s B2B Report Shows a Different Story…




      Visits:               54%                             32%                             14%



Source:
http://www.optify.net/wp-content/uploads/2013/01/Optify-2012-B2B-Marketing-Benchmark-Report.pdf (2013)
Social                         Social Media Referral Traffic:
     Media




            But Optify’s B2B Report Shows a Different Story…




      Visits:               54%                             32%                             14%

      Leads:                  9%                            82%                               9%
Source:
http://www.optify.net/wp-content/uploads/2013/01/Optify-2012-B2B-Marketing-Benchmark-Report.pdf (2013)
Social                             Facebook for Business:
     Media




       On average, 6% of Facebook
      fans engage with brand pages
          via likes, comments, polls, and other means.

                     Average engagement was less than 1 Like
                        over the course of the eight weeks.


Source:
Napkin Labs via http://mashable.com/2012/10/18/facebook-fan-engagement-2/ (Oct   2012)
Social                               Paid Social Media Ads:
     Media



         Advertisers are using paid social media ads more for
          branding (awareness) than direct-response (sales)

                     Paid Social Media Advertising Objectives
                                                0%          10%          20%         30%          40%          50%

                         Primarily Branding

                 Mixed but More Branding

        Mixed but More Direct Response

                 Primarily Direct Reponse



Source:
http://nielsen.com/us/en/insights/reports-downloads/2012/the-paid-social-media-advertising-report-2013.html (Oct 2012)
Let’s look at some trends:




          Email
         Marketing
Email                                Delivery Rates:
 Marketing



      U.S. Commercial Email Benchmarks
         from Return Path for Q4 2012:

                                    Inbox Rate: 88%
                                       Spam Rate: 6%
                                          Lost Rate: 6%



Source:
http://landing.returnpath.com/emailintelligence12q4 (Q4 2012)
Email                                     Open Rates:
 Marketing




                   Open Rate Share by Platform:
                                Mobile: 40-50% of opens
                               Desktop: 25-35% of opens
                               Webmail: 25-30% of opens

                              Variation by day of the week


Source:
http://landing.returnpath.com/emailintelligence12q4 (Q4 2012)
Email                                        Mobile Open Rates:
  Marketing




                Open Rate Share by Mobile Device:
                           iPhone: 59% of opens
                                                                                                                      85%
                             iPad: 26% of opens
                          Android: 14% of opens
                   Windows Phone: 0.3% of opens



Source:
http://www.returnpath.com/wp-content/uploads/resource/email-mostly-mobile/Return-Path-Email-Mostly-Mobile1.jpg (Oct 2012)
Email                                      Read Rates:
 Marketing



       Email Read Rate – 17% Average
                     Email Read Rates By Sector:

                                               Finance /
                                               Business:
                                               25-27%
                                            +10-40% YOY


Source:
http://landing.returnpath.com/emailintelligence12q4 (Q4 2012)
Email                                      Read Rates:
 Marketing



       Email Read Rate – 17% Average
                     Email Read Rates By Sector:

                             Shopping /                 Education /
                              Travel:                  Entertainment
                                  15%                           10%
                              -10% YOY                  -20-40% YOY


Source:
http://landing.returnpath.com/emailintelligence12q4 (Q4 2012)
Email                                      Read Rates:
 Marketing



       Email Read Rate – 17% Average
                     Email Read Rates By Sector:

                                           News / Social
                                            Networks
                                                  6-8%
                                               -50% YOY


Source:
http://landing.returnpath.com/emailintelligence12q4 (Q4 2012)
Let’s look at some trends:




         Mobile &
         Tablets
Mobile &                                  Mobile Adoption:
  Tablets




   The number of mobile-connected
devices will exceed the world population
                this year.

    1.4 mobile devices per capita worldwide by 2017.



Source:
http://bit.ly/cisco-2012-mobile (Q4 2012)
Mobile &                                     Mobile Search:
  Tablets




       Estimated 25% of Google Searches
           were mobile in Q4 of 2012.

              Estimated 19% for Yahoo, 6% for Bing.




Source:
http://www.rimmkaufman.com/thought-leadership/quarterly-reports/q4-2012/ (Q4 2012)
Mobile &        Tablet Conversions:
Tablets




           Tablets Convert Well.
Mobile &                                           Tablet Conversions:
   Tablets




   Tablets reported to convert on par with
          desktop (eConsultancy).

                           Some studies report as much as
                             2x higher (Affiliate Window).



Sources:
http://econsultancy.com/us/blog/11256-cyber-monday-conversion-rates-were-higher-on-tablet-than-desktop-report (2012)
http://blog.affiliatewindow.com/wp-content/uploads/2011/11/M-Commerce-The-Complete-Picture2.pdf (Aug 2011)
Mobile &                                         Tablet Conversions:
   Tablets




       Tablets converted 4x higher than
      smartphone conversion rates during
             2012 holiday season.


Sources:
http://econsultancy.com/us/blog/11256-cyber-monday-conversion-rates-were-higher-on-tablet-than-desktop-report
Mobile &                               Tablet Conversions:
  Tablets




                Tablets conversions
           higher on nights and weekends.



Sources:
http://www.getelastic.com/holiday-tablet-commerce-post-mortem-infographic/
So much data!




 So Where Do
  We Focus?
Where Do                                       Digital Marketer’s Top Priorities:
 We Focus?




Sources:
Chart marketingcharts.com
Data http://econsultancy.com/us/reports/quarterly-digital-intelligence-briefing-digital-trends-for-2013
Where Do                         Changes in 2013 Marketing Budgets:
 We Focus?




Sources:
Chart marketingcharts.com
Data http://econsultancy.com/uk/reports/marketing-budgets
So much data!




Are we measuring ROI well?
Where Do                                   Changes in Measuring ROI:
 We Focus?




Sources:
Chart marketingcharts.com
Data http://econsultancy.com/uk/reports/marketing-budgets
Where Do                                   Changes in Measuring ROI:
 We Focus?




Sources:
Chart marketingcharts.com
Data http://econsultancy.com/uk/reports/marketing-budgets
Where Do                                                 ROI By Channel:
 We Focus?


            Not all channels are created equally…


                                                                                                            Poor

                                                                                                            Average

                                                                                                            Good

                                                                                                            Excellent


                     SEO        Email       PPC         Affiliate   Social   Mobile    Offline    Online
                                                       Marketing    Media              Direct     Display
                                                                                      Marketing    Ads
Sources:
Chart marketingcharts.com
Data http://econsultancy.com/us/reports/email-census
How will this affect our
      marketing strategy?

Here’s the top 3 trends I see occurring:
How will this affect our
         marketing strategy?


1) The content arms race heats up.

    Be prolific or be profound.
         Preferably both.
How will this affect our
          marketing strategy?


        2) Better data results
         in better marketing.

We’ll see more use of it internally as
          well as publicly.
How will this affect our
        marketing strategy?


 3) Increased adoption of CRO
(conversion rate optimization).

   It earns us better ROI from
traffic generating activities like
           SEO & PPC.
Thank you.
Slides at ContentHarmony.com
  or here: bit.ly/ch2013trends




         Kane Jamison
         Marketing Director
         Content Harmony
         Twitter: @KaneJamison
         Email: kane@contentharmony.com

2013 Internet Marketing Trends (and How They'll Affect Your Organization)

  • 1.
    2013 Internet MarketingTrends & How They Will Affect Your Organization Seattle Tech Forum Feb 13th, 2013 Presented by @KaneJamison www.ContentHarmony.com
  • 2.
    Let’s look atsome trends: Organic Paid Social Search Search Media Email Mobile & Where Do Marketing Tablets We Focus?
  • 3.
    But first, aquick link dump: 1 – bit.ly/ch2013trends 2 - @KaneJamison for live tweets
  • 4.
    Let’s look atsome trends: Organic Search
  • 5.
    Organic Google vs. Everyone: Search Google accounts for 65.2% of searches, worldwide (comScore data, Dec 2012 searches) Sources: Source & Chart: http://searchengineland.com/google-worlds-most-popular-search-engine-148089
  • 6.
    Organic Google U.S. Market Share: Search Core Search Explicit Core Entity Search Share (%) U.S. is similar: Oct-12 Total Explicit 100.0% Core Search Google accounts Google Sites 66.9% for 66.9% of Microsoft Sites 16.0% searches. Yahoo! Sites 12.2% (comScore data, Ask Network 3.2% Oct 2012) AOL, Inc. 1.8% Sources: Source & Chart: http://www.comscore.com/Insights/Press_Releases/2012/11/comScore_Releases_October_2012_U.S._Search_Engine_Rankings
  • 7.
    Organic Some Private Data Shows Differing Trend: Search Google sending 78% of search visits (RKG data, Q4 2012) 10% 10% Google Yahoo 78% Bing Sources: http://www.rimmkaufman.com/content/quarterly/rkg_dmr_q42012.pdf
  • 8.
    Organic B2B Search Especially: Search Optify’s B2B Report: Google sent 88% of search visits in 2012 6% 6% Google Yahoo 88% Bing Sources: http://www.optify.net/wp-content/uploads/2013/01/Optify-2012-B2B-Marketing-Benchmark-Report.pdf
  • 9.
    Organic Google Updates: Search Fighting Spam: Penguin + More Panda Image: http://www.flickr.com/photos/22320444@N08/5270166802/
  • 10.
    Organic Loss of Keyword Data: Search Keyword (not provided) increasing.
  • 11.
    Organic Google+ Authorship: Search Authorship: Same rank, More clicks.
  • 12.
    Let’s look atsome trends: Paid Search
  • 13.
    Paid PPC vs. Organic Search: Search Paid Search: 25% of all b search clicks Source: http://www.slideshare.net/HubSpot/the-state-of-seo-and-internet-marketing-in-2012
  • 14.
    Paid Tablet PPC: Search “Despite lower CPC than PCs, Tablets offered 68% higher ROI than PCs in Q2 2012.” Source: http://success.adobe.com/en/na/programs/digital-index/1207_13926_q2_global_ad_update.html
  • 15.
    Let’s look atsome trends: Social Media
  • 16.
    Social Social Media Referral Traffic: Media Facebook & Pinterest Dominate Social Referrals Traffic in RKG’s Report… Facebook Pinterest Twitter/Reddit/Linkedin Source: http://www.rimmkaufman.com/content/quarterly/rkg_dmr_q42012.pdf (Q4 2012)
  • 17.
    Social Social Media Referral Traffic: Media But Optify’s B2B Report Shows a Different Story… Visits: 54% 32% 14% Source: http://www.optify.net/wp-content/uploads/2013/01/Optify-2012-B2B-Marketing-Benchmark-Report.pdf (2013)
  • 18.
    Social Social Media Referral Traffic: Media But Optify’s B2B Report Shows a Different Story… Visits: 54% 32% 14% Leads: 9% 82% 9% Source: http://www.optify.net/wp-content/uploads/2013/01/Optify-2012-B2B-Marketing-Benchmark-Report.pdf (2013)
  • 19.
    Social Facebook for Business: Media On average, 6% of Facebook fans engage with brand pages via likes, comments, polls, and other means. Average engagement was less than 1 Like over the course of the eight weeks. Source: Napkin Labs via http://mashable.com/2012/10/18/facebook-fan-engagement-2/ (Oct 2012)
  • 20.
    Social Paid Social Media Ads: Media Advertisers are using paid social media ads more for branding (awareness) than direct-response (sales) Paid Social Media Advertising Objectives 0% 10% 20% 30% 40% 50% Primarily Branding Mixed but More Branding Mixed but More Direct Response Primarily Direct Reponse Source: http://nielsen.com/us/en/insights/reports-downloads/2012/the-paid-social-media-advertising-report-2013.html (Oct 2012)
  • 21.
    Let’s look atsome trends: Email Marketing
  • 22.
    Email Delivery Rates: Marketing U.S. Commercial Email Benchmarks from Return Path for Q4 2012: Inbox Rate: 88% Spam Rate: 6% Lost Rate: 6% Source: http://landing.returnpath.com/emailintelligence12q4 (Q4 2012)
  • 23.
    Email Open Rates: Marketing Open Rate Share by Platform: Mobile: 40-50% of opens Desktop: 25-35% of opens Webmail: 25-30% of opens Variation by day of the week Source: http://landing.returnpath.com/emailintelligence12q4 (Q4 2012)
  • 24.
    Email Mobile Open Rates: Marketing Open Rate Share by Mobile Device: iPhone: 59% of opens 85% iPad: 26% of opens Android: 14% of opens Windows Phone: 0.3% of opens Source: http://www.returnpath.com/wp-content/uploads/resource/email-mostly-mobile/Return-Path-Email-Mostly-Mobile1.jpg (Oct 2012)
  • 25.
    Email Read Rates: Marketing Email Read Rate – 17% Average Email Read Rates By Sector: Finance / Business: 25-27% +10-40% YOY Source: http://landing.returnpath.com/emailintelligence12q4 (Q4 2012)
  • 26.
    Email Read Rates: Marketing Email Read Rate – 17% Average Email Read Rates By Sector: Shopping / Education / Travel: Entertainment 15% 10% -10% YOY -20-40% YOY Source: http://landing.returnpath.com/emailintelligence12q4 (Q4 2012)
  • 27.
    Email Read Rates: Marketing Email Read Rate – 17% Average Email Read Rates By Sector: News / Social Networks 6-8% -50% YOY Source: http://landing.returnpath.com/emailintelligence12q4 (Q4 2012)
  • 28.
    Let’s look atsome trends: Mobile & Tablets
  • 29.
    Mobile & Mobile Adoption: Tablets The number of mobile-connected devices will exceed the world population this year. 1.4 mobile devices per capita worldwide by 2017. Source: http://bit.ly/cisco-2012-mobile (Q4 2012)
  • 30.
    Mobile & Mobile Search: Tablets Estimated 25% of Google Searches were mobile in Q4 of 2012. Estimated 19% for Yahoo, 6% for Bing. Source: http://www.rimmkaufman.com/thought-leadership/quarterly-reports/q4-2012/ (Q4 2012)
  • 31.
    Mobile & Tablet Conversions: Tablets Tablets Convert Well.
  • 32.
    Mobile & Tablet Conversions: Tablets Tablets reported to convert on par with desktop (eConsultancy). Some studies report as much as 2x higher (Affiliate Window). Sources: http://econsultancy.com/us/blog/11256-cyber-monday-conversion-rates-were-higher-on-tablet-than-desktop-report (2012) http://blog.affiliatewindow.com/wp-content/uploads/2011/11/M-Commerce-The-Complete-Picture2.pdf (Aug 2011)
  • 33.
    Mobile & Tablet Conversions: Tablets Tablets converted 4x higher than smartphone conversion rates during 2012 holiday season. Sources: http://econsultancy.com/us/blog/11256-cyber-monday-conversion-rates-were-higher-on-tablet-than-desktop-report
  • 34.
    Mobile & Tablet Conversions: Tablets Tablets conversions higher on nights and weekends. Sources: http://www.getelastic.com/holiday-tablet-commerce-post-mortem-infographic/
  • 35.
    So much data! So Where Do We Focus?
  • 36.
    Where Do Digital Marketer’s Top Priorities: We Focus? Sources: Chart marketingcharts.com Data http://econsultancy.com/us/reports/quarterly-digital-intelligence-briefing-digital-trends-for-2013
  • 37.
    Where Do Changes in 2013 Marketing Budgets: We Focus? Sources: Chart marketingcharts.com Data http://econsultancy.com/uk/reports/marketing-budgets
  • 38.
    So much data! Arewe measuring ROI well?
  • 39.
    Where Do Changes in Measuring ROI: We Focus? Sources: Chart marketingcharts.com Data http://econsultancy.com/uk/reports/marketing-budgets
  • 40.
    Where Do Changes in Measuring ROI: We Focus? Sources: Chart marketingcharts.com Data http://econsultancy.com/uk/reports/marketing-budgets
  • 41.
    Where Do ROI By Channel: We Focus? Not all channels are created equally… Poor Average Good Excellent SEO Email PPC Affiliate Social Mobile Offline Online Marketing Media Direct Display Marketing Ads Sources: Chart marketingcharts.com Data http://econsultancy.com/us/reports/email-census
  • 42.
    How will thisaffect our marketing strategy? Here’s the top 3 trends I see occurring:
  • 43.
    How will thisaffect our marketing strategy? 1) The content arms race heats up. Be prolific or be profound. Preferably both.
  • 44.
    How will thisaffect our marketing strategy? 2) Better data results in better marketing. We’ll see more use of it internally as well as publicly.
  • 45.
    How will thisaffect our marketing strategy? 3) Increased adoption of CRO (conversion rate optimization). It earns us better ROI from traffic generating activities like SEO & PPC.
  • 46.
    Thank you. Slides atContentHarmony.com or here: bit.ly/ch2013trends Kane Jamison Marketing Director Content Harmony Twitter: @KaneJamison Email: kane@contentharmony.com

Editor's Notes

  • #6 Google accounts for 65% of searches worldwide (not searchers, but searches)
  • #7 US is similar – 66.9% of searches in Oct 2012
  • #8 Some released data suggest otherwise – small sample set but worth noting that different markets yield different trends.
  • #10 Penguin to fight spammy link practices, and Panda to fight spammy & week content. Overall a good thing for the internet, however in some cases, all it has yielded is slightly better and slightly longer content. Link practices have gotten better in general among companies that were taking low quality routes, however this is another situation where some cases have just seen slightly better version of bad link building practices. So, the fight against spam continues…
  • #11 Oct 2011 – logged in Google users sent to encrypted searchJul 2012 – Firefox forces encrypted searchSep 2012 – Safari for iOS6 forces encrypted search, and shows up as direct traffic, not even as search trafficJan 2013 – Chrome will start forcing encrypted search30-40% of organic search keyword data lost for our clients, which skew towards small business. For tech-heavy audience as high as 50-60% (SearchEngineLand). 28% reported by RKG. 41% for B2B reported by Optify. All within past 6 months or so.
  • #12 Major implications now: higher clicks and possibly higher rankings for content by real authors, with a following. That means that companies with public figures who are creating content will be rewarded.Major implications in the future:The use of Google+ as an identity platform, to identify authors with a following and rank their content higher.To identify brands with a following and rank their content higher.To increase your website’s authority by hosting high profile authors.To increase your personal authority by writing for high profile websites.Better spam detection
  • #14 25% of clicks are for PPC, 75% for organic. PPC works and is highly measurable, which I envy, but even with unlimited budget, it can only capture 25% of potential search traffic.
  • #15 Lower cost per click, slightly higher conversion rate, and similar click through rates, led to 68% higher ROI for tablets vs. PCs.
  • #17 RKG methodology samples their own clients who they work with for each medium.
  • #18 RKG methodology samples their own clients who they work with for each medium.
  • #19 RKG methodology samples their own clients who they work with for each medium.
  • #20 Napkin Labs analyzed fan engagement for more than 50 brand pages, including consumer electronics companies, retailers and more, with between 200,000 to 1 million fans each. The researcher found that having more likes doesn't necessarily mean having more engagement. In fact, the more Facebook fans a brand has, the lower the percentage of engaged fans tends to be. For example, brands with between 900,000 to 1 million fans had 60% less engagement than brands with 500,000-600,000 fans.
  • #21 The Vizu survey was conducted in October 2012 by Digiday among more than 500 US digital marketing and media professionals.
  • #30 Cisco report on mobile data consumption worldwide in 2012
  • #31 RKG Q4 2012 report.
  • #32 As mentioned earlier – tablets get 68% higher ROI than desktop on PPC due to lower CPC and slightly better conversion rates.
  • #33 As mentioned earlier – tablets get 68% higher ROI than desktop on PPC due to lower CPC and slightly better conversion rates.Private conversations I’ve heard more along the lines of on par.
  • #37 Top Priorities: Content Marketing, CRO, Social Media Engagement, and Targeting/Personalization
  • #38 65-70% reporting increases in content marketing, SEO, and email marketing for 2013 budgets.Biggest reductions in PPC and online display ads.
  • #40 This was our understanding of digital marketing ROI in Feb 2010 – 3 years ago.
  • #41 This was our understanding of digital marketing ROI reported this month – 3 years later.Good to Very Good - 67% > 50%Poor to Very Poor - 10% > 18%
  • #42 SEO & organic search was rated as good or excellent ROI by 79% of respondents.Email marketing was 70% responding good/excellent.PPC at 58%.Less than 50% of respondents rated the following as good/excellent ROI: online display ads, offline direct marketing, mobile marketing, and affiliate marketing.
  • #43 Be prolific or be profound – preferably both.
  • #44 Be prolific or be profound – preferably both.
  • #45 Be prolific or be profound – preferably both.
  • #46 Be prolific or be profound – preferably both.