1. CURRICULUM VITAE
Kamlesh G.Tirodkar.
E-Mail : kamleshtirodkar@gmail.com
Mobile : 9702560902 /9321942670
Information Communication Technology
Systems | Infrastructure | Procurement
Orchestrating technology change management initiatives to drive cost savings and Return on
Investments while expanding infrastructure capacity and performance.
Professional Profile:
Multi-skilledIT manager with 12 years of supervisoryandtechnical expertise with a proven ability to ensure the smooth
running of ICT systems and to provide IT services that will improve the efficiency and performance of a company.
Committedto qualityandservice excellence withaptitude for launching new technologyoperations, including client and
vendor relationships, policies and procedures, and SLAs.
Work Experience
Banking Industry KBC BANK NV
Manager IT Support. Jun 2012 – Present
Functional areas, roles and responsibilities:
Administration of IT Infrastructure and ICT Operations.
 Reporting to the Chief Executive Officer.
 Monitor the functions of InformationCommunicationandTechnologyfacilities.
 Efficient User Support andQualityservice Assurance.
 Establisha best practice controls and standards for IT as per the banking Regulators and Companyguidelines.
 Supervise FacilityManagement Support Engineer and the team responsible for management testingand
maintenance of corporate network, associate servers and Video Conference systems.
 Management ofserver software andassociated backuproutines.
 Manage the internal& hosted networkinfrastructure including:firewalls, servers, switches andtelephony and
ensure the up time as per the Service Level Agreement.
 Carry out BCPDR tests periodicallyat IBMworkarea recoverycentre.
 Prepare Disaster RecoveryPlans for the Branch and work for their implementationandperiodic testing
 Manage the IT budgets andexpenditure on hardware and software.
 Carryout and assist in Contract negotiating withVendors and Service Providers.
 Assess the suitabilityof hardware items, upgrading the existingsystems, obtaining quotationandassist HOD IT for
placing orders.
 Procurement of IThardware, software andmaintenance products & services.
 Documentation for ICT procedures, IT Manual, securityand disaster recovery.
 Manage Information Securityaudit and securityrelatedissues
 Maintaindocumentation ofchanges regardingusers, functions & systems.
 Maintainrecords of various licensesIE windows operating systems, MS office, VMware andother software.
 Evaluate, test, andadvice, trainandsupport I.T. relatedprojects.
Key Projects Handled at KBC Bank.
 Setup disaster recovery site at IBM work Area Recovery Centre.
 Replacement of CCIL / NDS network firewalls at main and DR site.
 Migration of file server, active directory 2003 to windows 2008 R2 standard.
 Implementation of VMware ESXI 5.0
 Successfully handled branch shifting project.
 IT Procurements - Cost saved INR 1,400,000.00

2. Technical support CMS Computers LTD
Senior FMS Engineer Jan 2007 to Jun 2012
Key Clients handled Kuoni Travels, DBS Cholamandalam AMC, Kotak Mahindra Bank, Piramyd Retail Ltd,
Antwerp Diamond Bank NV
Functional areas, roles and responsibilities:
 Windows Server & DesktopPCManagement
 Installwindows 2003 /2008 Servers, Deployedandconfigured the various features available in windows server
2003/2008 Enterprise Editionsuchas Active Directoryservices [User creation, deletion,], GroupPolicy, DNS, DHCP
Server, AD Sites andservices, Routingandremote assistance, FTP, Distributedfile systems, Windows Server
update services [WSUS Server] for patch management.
 Monitor Wan links andserver diskspace, Memory, CPU utilization to ensure maximumup time of network andIT
infrastructure.
 Manage & configure Symantec BackupExec 11D & BackupPolicies. Schedule backupjobs for Daily, Weeklyand
MonthlyBackup.
 Installed and ConfiguredMcafee EPO 6.0. Giving remote support to all branches spreaded all over India
 HandledHPMSL 6000 Tape library
 ConfiguredHPData protector V5.5 for schedule backup ofMS Exchange Information store, System State, Sql DB.
 Datacenter Management. Include firmware patches installation, Networkwan link monitoring, keeping records of
Backupand securitylogs,
 Remote support to allbranches inMumbai location.
 PerformedBeginof dayandEnd ofdayof NDS and CCIL application.
 PerformedMaintenance and backup ofPDO-NDS database as per the TCS/RBI guidelines.
 Maintaining Infinite IT Infrastructure As per the CCIL/RBI guidelines.
 Keepingrecords ofDailybackup& Securitylogs for audit purpose.
 MaintainTape rotationrecords for off-site storage of BackupTapes.
 Providing first level support to allRBI applications which are developedbyTCS.
Technical support Paradyne Infotech
Customer Support Engineer Dec 2005 to Dec 2006
Key Clients handled Income TAX India, Globus Stores, Hudco,
Functional areas, roles and responsibilities:
 Team leader for Income tax Mumbai team& reporting to project manager. Handled a teamoff10 engineers.
 Handledthe installation& maintenance project ofmore than500 IBM300GL Machines, antivirus software
(Symantec), Client software installation & configuration oneverymachine.
 ImplementedDHCP& PROXY Server
 Managed 150 desktops system & Maintaining the Inventoryof Pc`s, Printers, & other IT Assets.
 Provide technical support to team members & given solutionfor escalated calls.
Technical support Network Tech Lab.
Customer Support Engineer Sep 2004 to Dec 2005
Key Clients handled Shemaroo Entertainment
Functional areas, roles and responsibilities:
 Providedfirst level of Hardware, Software, and Network & Email support to users.
 Maintaining the Inventoryof Pc`s, Printers, & other IT Assets.

3. Awards in the due course:
CMS Infosystems LTD.
Award of excellence Dec-2010 in appreciation of Outstanding Execution in the area of Service Delivery
DBS Cholamandalam Asset Management Company LTD.
Appreciation Letter for Implementation of Payment gateways NDS & CCIL Applications, at DBS Cholamandalam AMC
Academic Credentials
QUALIFICATION YEAR PASSED
SCHOOLCOLLEGE
UNIVERSITY /INSTITUTION GRADE
CERTIFICATE EXAMINATION IN IT
SECURITY
Year 2014
IndianInstitute of Bankingand
Technology
First
B COM.
April 2001
Ismail Yusuf College.
Mumbai Second.
Done Diploma from CMS Computer institute inYear 2003-2005.
DIPLOMA IN NETWORKING &DATA COMMUNICATION
MODULE 1 PC ENGINEERING & WINDOWSADMINISTRATION 98/2000/XP
MODULE 2 [ADMINISTRATION] WINDOWS 2000/2003, UNIX, LINUX8.0, SOLARIS9.0