Advanced call administration tool providing detailed reporting data on allocated numbers\' call activities

1. IP Telephony Convergence Applications
Voicenet Solutions
Hosted Call Reporting
Report
Application Name
Hosted Call Reporting
Description
Advanced call administration tool providing detailed
reporting data on allocated numbers call activities
Features & Benefits
Always-on online web interface access providing
instant access to call intelligence, aiding financial
planning and business management
Hosted Call Reporting
Voicenet Solutions Call Reporting application provides
business with a highly detailed Real-Time call reporting
solution that offers Real-Time Agent List*, Real-Time Hunt
Groups, Agent Call Control* and ACD Activity*.
The solutions also provides Archive and historical reporting
on Calls By Agent*, Calls By Hunt Group.
Key Features and Benefits
• No software to buy or maintain
• No additional P.C’s to buy or maintain
• Minimal connection costs
• Speedy & Minimal technical set up
• Pay As You Go
• Multi Site reporting as standard
• Cradle To Grave & Internal call tracking
• Works on MAC, P.C, Linux & Mobiles
• Disaster recovery built in
• Available anywhere & everywhere
• Up-to-date Real Time & Historical reports
* Available on Call Reporting 2000
System Requirements | http://www.voicenet-solutions.com/ip-telephony/system-requirements
Seat Manage Record Report Assist Contact Mobile
Address: Voicenet Solutions Ltd, Oxford House, Bell Business Park, Aylesbury, Buckinghamshire, HP19 8JR
T 0207 096 6000 F 0870 622 0666 E info@voicenet-solutions.com
www.voicenet-solutions.com