JirMichale Gilbert has over 15 years of experience in roles related to fraud detection, risk analysis, and customer due diligence. He is currently a KYC Business/Consumer Banking Analyst at JP Morgan Chase where he conducts research and risk assessments on client accounts. Previously, he worked as a Risk Analyst at another bank where he reviewed fraud alerts and recommended follow-up actions. He has strong analytical skills and experience ensuring regulatory compliance.

1. JirMichale Gilbert
1007 Willow West Drive Houston, TX 77073
832-302-3058
Jirmichaleg@yahoo.com
SUMMARY OF QUALIFICATIONS
Experienced professional, with strong interpersonal skills eager to work collaboratively with others to achieve
common goals. Good time management and effective organizational skills. Ability to analyze data and problem
solve. Sound knowledge of regulatory requirements related to fraud detection and investigation. Ability to
identify potential concerns and followed up to resolve such issues. Familiarity with Suspicious Activity Reports,
USA PATRIOT Act and OFAC. Excellent analytical and critical thinking skills.
RELATED EXPERIENCE
JP Morgan Chase
Houston, TX 03/2012 – Present
KYC (Know your Customer) Business/Consumer Banking Analyst
 Monitored Anti-MoneyLaundering (AML)transactions byensuringthe financialtransactions are processed anddecisions
taken are in accordance with the Federal Law and in consistence with the Banking Standards.
 Responsible for training multiple new teammembers and bringing themup to speed on knowledge and knowhow.
 As a KYC BusinessBanking Analyst,was responsible for conductingan in-depth researchofcomplexdata and high level
understanding ofclient information and validatinginformation fromvarious sources to provide a risk based assessment,
scoring for each client/customer.
• Review client account requests for completeness and quality within the workflow account opening
system.
• Review publicly available sources for information pertaining to client due diligence.
• Assist in Operations projects pertaining to the area of Account Opening and to ensure proper due
diligence is completed to mitigate AML risk.
• Communicate effectively with the business units regarding KYC documentation required and
clarification of structure and content of the request.
• Maintain effective relationships with Compliance, Credit, Senior Management and other Back & Middle
Office areas.
• Liaising with the business units to approach clients to gather KYC documents.
• Responsible for Global Custody account set up and on boarding in a high quality and timely manner.
• Responsible for account opening document validation of Mutual Funds, Financial Institutions, Pension
Funds, Hedge Funds, Private Equity and Insurance clients.
• Conduct review of existing clients within the database to ensure that their documentation is kept up-to-
date.
• Reconciling 100+ high-riskATM’s,non-customeraccounts andotherbanks accounts &generalledge/intercompany
accounts reconciliationson a daily basis &report any kind ofDiscrepancies orVariances to the respective businessarea to
ensure thatthe integrity ofthe bank’sfinancialrecords.
• Responsible fornegative media received fromotherbusiness partners and researching information pertainingto the
individualand orbusinessandassessing possible riskfor the institution.
• Responsible forreviewing workperformed by analyst in regards to RegulationGG compliance.
Houston, TX 06/2010 – 03/2012
Operation Lost Prevention – Risk Analyst III
 Reviewed and processed alerts on fraud detection systems and recommended appropriate follow-up.
 Assisted supervisor with respect to exit strategy coordination.
 Interacted and communicated with the Bank's departments in identifying fraud detecting trending issues .
 Developed, maintained, and disseminated knowledge on current fraud trends and issues.
 Worked effectively with Bank Departments’ management teams in identifying fraud detection and
trending issues.
 Stayed current with emerging fraud schemes and made recommendations for detection and prevention
processes.
 Improved service levels 20% by conducting reviews and collating customer feedback and altogether
analyze facility activities
Key achievements

2. • Recognized for success in developing systems, processes and cross-functional collaboration significantly
streamlining corporate operations.
• Successfully restructured department in response to severe operating deficiencies across external
departments, including high customer complaint rates from billing errors and inadequate service.
• Assisted the department involved and top level management in solving severe issues which may have
been produced due to firm’s services or products.
• Promoted to the escalations team to provide guidance to peers, assist in solving difficult problems.
• Provided peer to peer assistanceto help improve on services and quality of the work provided.
Pitney Bowes Management Services
Houston, TX 11/1997 -
Lead X-Ray Technician
 Provideservices tocustomers in a timely and effectivemanner.
 Perform duties as assigned bymanagement.
 Responsibleforloggingin high volumeof accountablemail and express packages.
 Maintain all logs and reporting documentation as required.
 Understand and adhere to all occupational safety and health procedures.
 Handle a high volume of customer request and phone calls.
 Serve as back for the Customer Service Desk.
 Prepare daily operational reports.
 Head and perform other special projects by supervisors.
 Prepare packages for overnight shipping- Federal Express, Airborne Express, etc.
 Update and maintain customer base system used for logging in packages.
Reprographics
 Handled major copy jobs for large corporations and law firms.
 Delivery driver-took jobs to customers.
Service Houston Youth Corp
Houston, TX 1996 – 1997
Senior Corps Member
 Oversee timekeepingprocess foremployees.
 Prepared dailyoperational reports.
 Headed and performed other special projectsgiven bythesupervisors.
 Headed a team of five members in teaching GED and ESL minorities.
 Headed different community service project around the Greater Houston Area.
 Complied and maintained records or correspondence with schools and students.
EDUCATION
Aldine High School Houston, TX 1992
Texas Southern University Houston, TX
REFERENCES
References are available on request.