Lourdes Diaz received a Bachelor of Arts in English from The College of New Jersey in 1997. She has extensive experience providing virtual administrative assistance including WordPress skills, website maintenance, email marketing, desktop publishing, and project management. Her professional skills include communication, writing, editing, scheduling, and proficiency with various software programs.

1. LOURDES DIAZ lourdes@yavirtualassistantlourdes.com
EDUCATION
• The College of New Jersey, Bachelor of Arts in English – May 1997
PROFESSIONAL SKILLS
• Self-motivated individual with ability to work independently with minimal supervision
• WordPress skills
• Blog and page creation and editing
• Creation of featured images and Post Images
• Website database and design file backups, maintenance and storage
• Updates for plugins, Themes and WordPress
• Install and check functionality of all plugins
• Manage upcoming events
• Website updates and edits using Page Builder, HTML, CSS, PHP and Javascript
• Integration with email management systems including Aweber, Infusionsoft, MailChimp
and Mad Mimi
• Integration with WooCommerce
• Manage web store products
• On-site Search Engine Optimization
• Excellent written and verbal communication skills
• Experience in communicating with clients by telephone, email and in person
• Extensive experience writing reports and correspondence
• Editing and Proofreading for grammar appropriateness
• Experience with Email Marketing
• Creation of email broadcasts, campaign management, and newsletter creation utilizing
Aweber, Infusionsoft, MailChimp, and Mad Mimi
• Desktop Publishing skills
• Experience developing high quality documents combining text, numerical data and images
Understanding of layouts and use of design elements
• Knowledge of Photoshop, Gimp, Canva, Adobe Acrobat, and Inkscape
• Extensive Word Processing, Spreadsheets, and File Management skills
• Word, Excel, PowerPoint (PC) and Pages, Numbers, Keynote (Mac)
• Google Docs, Adobe Acrobat, Dropbox, and Google Drive
• Google Calendar, Outlook, and ZenPlanner for scheduling
• Evernote, Asana and Harvest for project management

2. PROFESSIONAL EXPERIENCE
• Virtual Administrative Assistant, SolCore Fitness, 2015 – 2016
• Virtual Assistant, Curt Worrell, 2008 - 2016