1. JOSEPH F. GOUCHER
207 Francis Drive
Lindale, Texas 75771
(903) 279-9877
jgoucher3950@gmail.com
www.linkedin.com/in/josephgoucher
SUMMARY
Professional SQL Database Developer/Administrator/Analyst with over 25 years of Experience
Reputation for Developing Time-Saving Strategies, Reducing Expenses and Increasing Productivity by
Programming and Implementing Cost-Effective IT Solutions
TECHNICAL SKILL AREAS
SQL Server Management Studio (SSMS) SQL Server Report Services (SSRS)
SQL Server Integration Services (SSIS) Procedures, Functions, Triggers, and Views
Sybase SQL Anywhere Sybase Advantage Data Architect
Crystal Reports
PROFESSIONAL COMPETENCIES
Strong Analytical, Critical Thinking, Design, and Project Management Skills
Manage, Hire and Train IT Staff, Consultants and Programmers
Provide Data Systems Expertise to CEO/CFO to Increase Productivity and Efficiency
Ability to Communicate and Work with All levels of Management and Staff
Experienced in Network Design, Systems Programming and Application Implementation
PROFESSIONAL EXPERIENCE
At Home Healthcare, Tyler Texas October 2005 to July 2014
Database Developer, Analyst, Administrator
 Created an HRIS database in which I pulled common data from three separate database
platforms and created the tables for all other points of data. This enabled a single-entry point
for all HR data not required in each of the other platforms.
o Created dozens of SSRS reports with many using complex procedures to both meet state
reporting requirements and audits as well as internal tracking and reporting
 Create multiple SSIS packages to provide data for a number of third-party programs. Two of
these were for HealthcareSource’s Performance Manager and Equifax’s TALX.
 Created an SSIS package to import, monthly, the data from federal and state sources in relation
to individuals and companies that were excluded from receiving any wages where the funds
came from any type of Medicare or Medicaid revenue source. This also involved custom
reports that utilized procedures to compare the source data with the internal company data.
 Developed a database to contain and manage client complaints in accordance with state
regulations. This is where all of the documenting and handling of any complaints filed by a
client resided. SSRS Reports were created to track and comply with state audit/survey
requirements.

2.  SSIS packages were created to exchange data with a telephony-service provider. The company,
Sandata, provided Santrax to agencies working with any of the State of Texas programs which
provided attendant-oriented services to home-bound patients.
o The packages required procedures to both extract the data to send to Santrax as well as
triggers to enter the completed time – once the SSIS package had uploaded the data
into the related tables
 Integrated dozens of custom reports, using Crystal Reports, into Cerner’s HomeWorks
application. This required many complex procedures and views, along with internal Sybase
tables to hold some of the most arduous data results. These saved management hundreds of
hours each month, along with saving accounting/billing three days when closing each month.
 Wrote numerous procedures to provide management and end-users with SSRS reports for the
division utilizing Datalogic’s Vesta application. Only a handful of the application’s internal
reports were used.
 Assured billing was current with patient insurance changes by using SSIS. Patient insurance
coverage changed so often, that some services were being provided without the correct
insurance coverage. This was due to the time it took for the billing department to become
aware and enter the changes. By utilizing semi-automation, they were kept up-to-date to
reduce the age of the A/R or even non-billable hours.
 Created an internal HRIS by combining common data from three different application databases
 Created reports to handle the Quality Improvement of the management of the OASIS
 Created forecasted Revenue for the Adult Care division. This enabled them to see what
episodes needed extra attention to make it a win-win episode for both the patient and the
company.
 Created an HRIS database in which I pulled common data from three separate database
platforms and created the tables for all other points of data. This enabled a single-entry point
for all HR data not required in each of the other platforms. Created many reports both for
internal usage as well as external reporting of audits.
 Developed a database to contain and manage client complaints in accordance with state
regulations. This is where all of the documenting and handling of any complaints filed by a
client resided. Reports were created to track and comply with state requirements.
Home Health Specialties, North Richland Hills Texas August 2004 to August 2005
IT Director and Billing Manager
 Recovered over $200K by analysis of the databases of the previous two software applications
 Handled all facets of billing
 Designed many reports to assist the current management in regaining lost revenue
Outreach Health Services, Garland Texas January 2004 to March 2004
IT Director
 Formulated a plan to reduce the yearly expense of the WAN communication by $48,000
 Designed a plan to set up an off-site disaster recovery option for the frame relay
 Demonstrated how to reduce the projected costs of EVV (Electronic Visit Verification) for all of
the satellite locations by up to 70% with the full ROI in the first year.

3.  Showed how by bringing the telephony in-house we could see a savings of $2,100k over three
(3) years. This was using an AS/400 based application for the telephony
 Explained the efficiency of having the EVV internal would give them the ability to tie directly to
the scheduling and payroll database files
 Introduced a solution for centralizing payroll that would result in an annual savings of $58,000
plus the savings we would get from seeing a reduction-in-force of up to 17 staff
Jordan Health Services, Mt. Vernon Texas March 1998 to December 2003
IT Director
 Recommended rewriting the Medicare application on the AS/400 instead of buying a Windows -
based product. This resulted in a savings of over $150,000 plus direct interfacing with our
financial and personnel application
 Saved the company 1,008 man-hours per year by changing a six-person 50 man-hour payroll
process task to an 8 hour single-individual process
 Created a semi-automated process to reduce the potential monthly losses from non-billable
hours an employee works for a client. This resulted in an annual savings of up to $18,000 in
payroll costs
 Improved the payroll-to-billing process to where the billing is sent one day after payroll is
processed instead of five days
 Negotiated, purchased and directed the installation of all hardware and software making sure
to keep a standardized design throughout the company
 Provided multiple solutions that fit in with the company’s long-term strategic plans and gave a
return-on-investment of over 100% in less than a year
LeTourneau, Inc. Longview Texas January 1998 to March 1998
Network Manager
Handled Project Management, Network Design, Growth Forecasting, and WAN to branches
EDUCATION
DeVRY Institute of Technology, Dallas, Texas
Bachelor of Computer Science
REFERENCES
Name Company Phone Number
Johnny Grice At Home Health Care (former CEO) 214.908.0227
Michelle Springfield AssistCare – Owner/CEO 903.657.4413