2. CREATIVITY AND INNOVATION
CREATIVITY
• Taking things apart and rearranging the pieces, to come
out with a new product.
INNOVATION
• Means the introduction of something new or to make
change on something as in selling and in manufacturing
business.
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3. SERVICE BUSINESS
GOODS
• Tangible items.
• Things to be transported and movable.
• Anything from merchandise, supplies, raw materials to already completed products.
SERVICE
• Work performed for someone.
• Occupation or function of serving.
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5. Service to individual customers
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• Caregiver agency
• Hospital
• Tutorial institution
• Training school
• hotel
6. Service to other businesses
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• Telecommunication company
• Hauling and cargo company
7. Service to both individual customers
and other business
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• Printing and publishing company
• Advertising company
• Laundry services
• Travel agency
10. White-collar Workers
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• Is a person who performs
professional, desk, managerial or
administrative work.
• They are usually paid on weekly or
monthly salary.
12. Technology in the Service Business
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• Some companies make expensive
investments
• Some workers are being replaced by
computer operated machinery or
robotics.
• Robotics- is a science and technology
of development and use of robots.