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Volume 13, Issue 3, July 2012 Review of
International Comparative Management 378
Executive Coaching – Instrument for Implementing
Organizational Change
Camelia ENESCU
Delia Mioara POPESCU
1
Keywords: coaching, executive coaching, management, human
resources,
organizational change.
JEL classification: M12, M14, M54, Z13.
Introduction
A real challenge of coaching is the organizational environment
and the
executive. When the latter faces a challenge in the management
process, depending
on the approach of the issue in question, it can spell opportunity
or danger. In this
context, making the decision to delegate competencies as well
as identifying then
people who should help in solving the problems is quite an art.
Over the past decades, it is become more and more obvious how
hard
manual labor is being replaced by knowledge-based activities.
Management is no
longer seen as responsible with maintaining the activity of the
organization, but as
an engine that drives the labor force. In essence, the
management itself is
undergoing a radical change process.
1
Delia Mioara POPESCU, Valahia University, Romania,
Email: [email protected], Telephone: +4 0745 762 036
Camelia ENESCU, Valahia University, Romania,
Email: [email protected], Telephone: +4 0746 789 030
Abstract
Executive coaching has seen a real expansion worldwide due to
a new
approach of management in the age of information. It is an
efficiently used method
within organizations, with a view to inspiring top managers in
implementing and
ascertaining changes in the behavior of those around them, in
order to initiate and
uphold changes in the organization and improve results.
This article proposes two levels of analysis from the viewpoint
of the
implementation of coaching, and executive coaching
respectively, in organizations,
throughout the changing process: the analysis of individual
perceptions and their
effects among employees as well as the institutional, structural,
approach of change at
the level of the human resources in the organization,
mentioning risks that can often
be noticed in Romanian organizations.
The last part describes the perspectives from which mindful
change is seen at
the level of an organization, by describing the theory of mindful
change meant to
facilitate the interpretation and understanding of the way in
which both people and
organizations can approach change. This theory is instrumental
in the coaching
process. The final part of the work lines up a series of
conclusions in approaching
organizational change through the coaching process.
mailto:[email protected]
mailto:[email protected]
Review of International Comparative Management
Volume 13, Issue 3, July 2012 379
Changes in the nature of labor are not just radical but
omniscient
worldwide, which encourages leaders to perpetuate the effects
of this new approach
of their operations in an arena of competition-driven battle.
Globally, holding the
secret of the competitive edge, which can be achieved by
empowering the social
fabric of the company, can represent a path towards new
opportunities. Therefore,
acknowledging the human potential of the organization as an
engine of the very
existence and development of the activity is inevitable. In this
setting, coaching
offers answers that help to overcome the professional
obstructions specific to each
hierarchical level in the organizati on.
1. The coaching concept in the setting of organizational change
Throughout the transition process of the organization, coaching
is a
method that has at its core respecting people and their
individual feelings, as they
are perceived as “not merely cogs in the business machine”
(Goldsmith&Lyons,
2005). Rooted in the art of conversation, coaching evolves as a
natural carrier of
leadership.
In order to reach the proposed targets and implicitly, go through
the vital
steps for the process of change with the help of coaching, it is
necessary to
understand one’s interlocutor, with both limitations and strong
points.
The key to establishing a successful relation with new clients
and also maintaining
relations with existent clients is in the coach’s ability to enter
the shoes of the
interlocutors, to see the world from their perspective and
understand their real
problems. The present context of continuous change in the
economic environment
and the complexity of the transformation of the labor force have
seen professionals
in human resources faced with various situations regarding the
competitiveness of
their companies in report with the labor force demands and the
targets of the
organization. This fact led to a re-evaluation of the needs of the
organization but
also of its demand in the human resources domain.
To facilitate the understanding of the situations that arise in an
organization, management theoreticians Bolman and Deal
proposed the model of
the 4 frameworks, evoking perspectives for organizational
framework analysis
which seem complex, ambiguous or confusing (Moral&Abbott,
2009). These four
proposed analysis frameworks are:
- this framework refers to the architecture of the
organization, including forging departments and work groups
from the
perspective of the roles and formal relations, the coordination,
the
quality of the control together with the messages concerning the
targets
of the organization and its mission. From this perspective, it is
necessary to understand the position of the employee, whether a
person
or a group, within the organization both from the point of view
of the
formal relations as well as of the reports regarding the targets.
-social- this framework sees the organization as a
large extended
family, whose members empathize with the human strengths,
limitations, emotions, fears and desires. The analysis focuses on
the
needs and attitudes of individuals during the work process and
the way
in which these needs are satisfied.
Volume 13, Issue 3, July 2012 Review of
International Comparative Management 380
- the political framework sees the work place as a
jungle. The
organization represents a competition-driven environment with
limited
resources, contrasting interests and opinions in the setting of
constant
struggles for power, prestige and advantages.
- the analyzed symbolic framework
includes
information on the language of communication within the
organization,
the symbolic or legendary characters or events being promoted,
the
existence of strong departmental sub-cultures, the distribution
of the
management and employees according to sexes and their role in
the
organization.
Coaching providers should find this model useful, seeking to
understand
the perspective of the human resources departments, of the
organization or the
managers. Perceiving the human resources domain only from
the perspective of
just one of the above mentioned frameworks would lead to
incomplete or erroneous
conclusions and would drive coaching providers to wrongly
interpret the situation
or overlook certain factors that can be crucial. Therefore, a full
picture, which takes
into consideration the importance of each perspective at
individual and group level
but also the effects of obstructing one of the frameworks, is to
be desired.
The desired and sustained changes in the behavior, thoughts,
feelings or
perceptions of an individual are highly discontinuous. In time,
and with continuous
effort, these changes appear intrinsically as emerging or
catastrophic changes, but
it is experience which has relevance and reveals the core of the
necessity for
change. Self- awareness or self-care and awareness of the social
or natural context
are at the opposite pole from the degree of surprise or discovery
(Woodman &
Pasmore & Shani, 2009). When people are much more attentive,
they experiment
the change process as a set of smooth and natural transitions.
The coach can help a
person to consciously perceive these intermediary steps. He or
she can induce the
steps through questions, displaying a supporting attitude or
offering understanding.
The bond between the emotional investment and intellectual
knowledge
during the process of change represent individual, successful
and accomplished
fuels. Change in itself does not represent a lasting, repeatable or
replicable process
and will remain evasive in case the success ingredient has a
momentary character
(Doyle, 1999, p.47). Former American secretary of state Colin
Powell described
this state that is necessary for change or induces the
achievement of targets in an
extremely real and unpredictable way: “the alliance of the heart
and mind” (Oren,
2003, p.176). When all these ingredients can be found in a
coach, we, who are
around, call them charisma, charm, leadership, presence or
genuine care.
2. Change and executive coaching- sustainable processes
in the development of an organization
The process of executive coaching represents basically a
relationship, a
dialogue which includes the insertion of coaching into the
behavior of the
executive, into the change process. Peter Bluckert established a
set of six principles
Review of International Comparative Management
Volume 13, Issue 3, July 2012 381
with applicability to all types of coaching, being specific
mainly in exercising the
executive coaching process (Bluckert, 2006, p. 4):
e and potential
The author believes that raising awareness is an essential
precursor of
change, nevertheless, it does not guarantee it, while inducing
responsibility is the
central point in coaching and the change process.
In the absence of a clear direction and suitable leadership, mid-
level
employees and managers can experience feelings of bitterness
and frustration and
hope for a change in the executive or leadership of the team
they belong to. All
these aspects can often trigger crisis. The lack of reaction to a
crisis can be an
option, but it is not recommended. The decision to start change
is made function of
the performances of the team or the organization. This
organizational climate and
this type of behavior of middle managers is often found in
Romanian
organizations, especially those with state capital, which would
require the
implementation of medium and long-term strategies in a climate
of management
continuity, vision and objectivity.
The executive coaching process “can be easily seen as an
adventure in
which the phenomenology of the coaching relation is examined”
(Stober & Grant,
2006, p.278), in which subjects express internal turmoil of fear,
anxiety and
insecurity, while the purpose of this adventure is to gain
courage and self-respect.
In this way, the results of the change of the organizational
climate, but also of the
society and community the subjects live in, are generated.
In an organizational setting that involves focusing
simultaneously on
economic, social and environmental performances, reaching the
sustainability of
the change process desired by the organization implies
identifying the optimum
balance within a complex system which contains mutually
dependent approaches.
Sustainable development represents a model of using resources
meant to
fulfill human needs both in the structure of the organization and
from a temporal
perspective.
In the upper part of Figure 1, natural resources are pictured
from the point
of view of sustainable development, while the targets of this
sustainable
development (economic prosperity, social equality and the
quality of the
environment) being pointed out on the left. Placing focus on the
preservation of the
natural resources, on the right, the elements of sustainability
needed for
maintaining the balance of the ecosystem (Woodman &
Pasmore& Shani, 2009,
pp. 158-162) are reflected, based on the three key elements:
productivity, human
use and natural disturbances. Moderately unsteady values can
lead to a growth in
productivity, but a rather high unbalance can have a negative
effect of productivity.
Volume 13, Issue 3, July 2012 Review of
International Comparative Management 382
Sustainable Development (Natural Resources)
Sustainable Development (Human Resources)
Figure 1. Example of sustainable development (Natural and
Human Resources)
As illustrated in the lower part of Figure 1, sustainable
development in the
setting of human resources can be seen as the simultaneous
fulfillment of several
targets. As far as sustainable change is involved, there ar e other
three domains that
require balance, passion, desires and values in reaching the
perceived goal, more
than the economic, social and environment domains. These three
domains are key
components of a person’s individual ideals and an important
source of motivation
for individual change.
The needed elements for maintaining the balance in reaching
the desired
change are elements that interact in supporting the human
resources via a process
that is similar to the one of balancing the natural resources.
Development and renewal represent a process of reinforcing or
repositioning the
personal individual capacities and sacrifice refers to using these
capacities for
fulfilling the responsibilities and assuming accountability
regarding crisis,
obstacles and other types of stress that can affect efficiency
over time. Insistences
represent minor or major discontinuities in a person’s behavior
and can have both
positive and negative effects.
Economic Environment
Social
Ecosystem Balance
Human
Use
Natural
Distrubance
Productivity
Passions Purpose
Values
Sustained Desired Change
Sacrifice
Wake Up
Calls
Development /
Renewal
Review of International Comparative Management
Volume 13, Issue 3, July 2012 383
3. Intentional change through executive coaching
The theory of intentional change (Boyatzis, 2006, pp.607-623),
describes
the essential components and processes that encourage the
sustainability and desire
for change in the behavior, thoughts, feelings and perceptions of
a person. The
theory of intentional change represents a window of vision,
interpretation and
perception of the way in which people and organizations can
approach change and
how it can become instrumental in the coaching process. The
model comprises five
stages or discontinuities, called “discoveries” (Kolb & Boyatzis,
1970, Boyatzis,
1999, Boyatzis, 2001, Goleman et al., 2002), namely:
- represents the point of departure in
the personal
development process (conceptually called the image of the
personal
ideal) which is reflected in individual aspirations. The
development of
this image has three major components: an image of the
dreamed future,
hope regarding the tangibility of this target and the inclusion of
the
identity of the target, which represents the foundation on which
the
desired image is to be built. The personal ideal is generated by
the ideal
of one’s own ego but also by dreams and aspirations.
rrent reality (2) - since the self’s evaluation degree is
often
evasive, there must be a pertinent evaluation reflected by what
the
others see and whom they suppose they interact with. This stage
entails
the evaluation of the weak and strong points of an individual
and
drafting a personal reckoning as a result.
- it comprises
the
personal vision, the targets that make the object of the study
and the
actions carried out in support of these targets. They offer a
setting so
that the person can gather information with a view to reaching
the
desired future as well as measures that must be adopted in this
respect,
by pointing out some clear intermediary targets.
- experimenting and practicing some
new
behaviors, ways of thought and feelings that support the survey
plan. At
its core, this stage aims towards the implementation of the
targets and
covering the actions pointed out in the previous stage while
assuming
the risks related to the new behavior patterns.
development (5)
- the entourage represents an essential part of our environment.
Then
relationships that bear the most influence on us often exist i n
groups
that have a certain importance for us. These relationships and
groups
give a certain meaning, specific to our own identity, leading us
to
desired behaviors which also generate reactions and evaluations
concerning our newly adopted behavior patterns. These
interactions
create contexts in which we interpret our own progress in
relation to the
desired changes, having a significant contribution in
formulating the
ideal.
Volume 13, Issue 3, July 2012 Review of
International Comparative Management 384
Figure 2. Awareness in intended change
The major impact of applying coaching in the process of
intended change,
often found in the managerial process, can be thus explained.
Similarly, it is
necessary to investigate and analyze the coaching relation in
qualitative terms as
well as the competencies that can be found at the level of the
expectations of the
parties that enter into relation.
One can easily notice that at individual level, to fulfill the
dreams
envisioned in one’s own ideals, extremely deep emotional
commitments and
psychological resources previously unimagined can come into
play, and attention
has a determining role in this stage of starting the change
process.
A diagram of the change process (Woodman & Pasmore &
Shani, 2009,
p.152), with the five stages enumerated above, is pictured in
Figure 2, from the
perspective of perception behaviors, by evoking the
contribution of conscious
awareness in front of change of the individual who takes part in
this process, and
respectively, the lack of awareness of the individual in front of
change.
(5) Trusting
Relationships
(1)
Ideal Self
(4)
Experiment &
Practice
(2)
Real Self
(3)
Learning
Agenda
(A)
Sustaining High
Level of
Attention
(B)
Novel Action
/ Flexibility
(C)
Reinforcement
Learning
(D)
Routine-Driven
Behavior
= Mindful behavior
= Fluid mix of less-mindful
and mindful behavior
Review of International Comparative Management
Volume 13, Issue 3, July 2012 385
Conclusions
Coaching can be seen as a way to facilitate efficient individual
management in order to achieve the desired change, thus
maintaining the balance
between the usage and the development of human capital.
Applied at executive
level, coaching adopts its specific form, namely executive
coaching, and includes
in its process a series of organizational domains that need
change.
As shown in this work, to reach a high span organizational
development,
an entire range of change processes are necessary, both at
individual and
organizational level, with a view to supporting and perpetuating
the desire for
change on the hierarchy but also time scale, and in this way the
organizational
culture is reshaped.
The sustainability of organizational change, irrespective of the
factor that
initiated the change, cannot be achieved without the individual
support of the
majority of the staff that makes the human resources of the
organization and this is
achieved through their empowerment to support change,
understanding the
necessity of this change in relation to the universe of every
individual and their
empowerment in relation to each necessary stage. This entire
mechanism can
become functional through the implementation of a type of
management combined
with coaching and by applying executive coaching at top
management and
executive level.
In a fiercely competitive climate, to be able to maintain at a
healthy level
and develop the organization against the increasingly sensitive
balance between the
demand and offer which involves consumers, suppliers, human
resources etc., the
process of changing the organization gains the connotations of a
cybernetic system
in which its own results represent the resources of a cyclical
change process.
References
1. Bluckert, P., (2006). Psychological dimensions of executive
coaching,
McGraw-Hill International
2. Boyatzis, R.E., (1999) “Self-directed change and learning as
a necessary meta-
competency for success and effectiveness in the 21st century”,
Keys to
employee success in the coming decades, Westport, CN:
Grrenwood
Publishing, pp.15-32
3. Boyatzis, R.E., (2001). “How and why individuals are able to
develop
emotional intellingence”, The emotionally intelligent
workplace: How to
select for, measure, and improve emotional intelligence in
individuals, groups,
and organizations, San Francisco: Jossey-Bass, pp. 234-253
4. Boyatzis, R.E., (2006). “Intentional Change Theory from a
Complexity
Perspective”, Journal of Management Development, 25(7), pp.
607-623.
5. Doyle, J.S., (1999), The Business Coach: A Game Plan for
the New Work
Environment, John Wiley and Sons
Volume 13, Issue 3, July 2012 Review of
International Comparative Management 386
6. Goldsmith, M., & Lyons L., (2005). Coaching for
leadership:the practice of
leadership coaching from the world’s greatest coaches, John
Wiley and Sons
7. Goleman, D., Boyatzis, R.E., & McKee, A., (2002). Primal
leadership:
Realizing the power of emotional intelligence, Boston, Harvard
Business
School Press
8. Kolb, D.A., & Boyatzis, R.E., (1970). “Goal setting and self-
directed behavior
change”. Human Relations, 23(5), pp. 439-457.
9. Moral M., & Abbott G., (2009). The Routledge Companion to
International
Business Coaching, Taylor & Francis
10. Oren, H., (2003). The Leadership Secrets of Colin Powell,
McGraw-Hill
Professional
11. Stober D.R., & Grant A.M., (2006). Evidence based
coaching handbook:
putting best practices to work for your clients, John Wiley and
Sons
12. Woodman, R.W., Pasmore, W.A., & Shani, A.B., (2009).
Research in
Organizational Change and Development, Vol. 17, Emerald
Group Publishing
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course-835/week-7/Assignments_beeline.html
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This week, you have 2 assignments to complete.
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course-835/week-7/course-835-discussion-page-1.txt
The article on IRB this week discusses broad consent under the
revised Common Rule. When you are doing any sort of research
you are going to need to have your research plan approved by
the University’s institutional review board or IRB. If you have
never heard of this term before, please take a look online and
find a brief summary of what it is about, before you read the
article.
Please answer the following questions in your main post:
What are the main issues that the article addresses?
What is the Common Rule?
How is this issue related to information systems and digital
privacy?
Please make your initial post and two response posts
substantive. A substantive post will do at least two of the
following:
Ask an interesting, thoughtful question pertaining to the topic
Answer a question (in detail) posted by another student or the
instructor
Provide extensive additional information on the topic
Explain, define, or analyze the topic in detail
Share an applicable personal experience
Provide an outside source (for example, an article from the UC
Library) that applies to the topic, along with additional
information about the topic or the source (please cite properly
in APA)
Make an argument concerning the topic.
At least one scholarly source should be used in the initial
discussion thread. Be sure to use information from your
readings and other sources from the UC Library. Use proper
citations and references in your post.
============
Write 250 words.
Use Scholarly articles and APA 7 format.
Mandatory to site the given 2 articles
course-835/week-7/course-835-final-project-pages-7.txt
Risk management is one of the most important components in
empowering an organization to achieve its ultimate vision. With
proper risk management culture and knowledge, team members
will be “speaking” the same language, and they will leverage
common analytical abilities to identify and mitigate potential
risks as well as exploit opportunities in a timely fashion. In
order to consolidate efforts, the existence of an integrated
framework is crucial.
This is why an ERM is necessary to the fulfillment of any
organization's goals and objectives. In your final research
project for the course, your task is to write a 7-10 page paper
discussing the following concepts:
Introduction - What is an ERM?
Why Should an Organization Implement an ERM Application?
What are some Key Challenges and
Solution
s to Implementing an ERM?
What is Important for an Effective ERM?
Discuss at least one real organization that has been effective
with implementing an ERM framework/application.
Conclusion – Final thoughts/future research/recommendation
The paper needs to be approximately 7-10 pages long, including
both a title page and a references page (for a total of 9-12
pages). Be sure to use proper APA formatting and citations to
avoid plagiarism.
Your paper should meet the following requirements:
Be approximately seven to ten pages in length, not including the
required cover page and reference page.
Follow APA7 guidelines. Your paper should include an
introduction, a body with fully developed content, and a
conclusion.
Support your answers with the readings from the course, the
course textbook, and at least FIVE scholarly journal articles to
support your positions, claims, and observations, in addition to
your textbook. The UC Library is a great place to find
supplemental resources.
Be clearly and well-written, concise, and logical, using
excellent grammar and style techniques. You are being graded
in part on the quality of your writing.
course-835/week-7/Enterprise-Risk-Management-course.docx
Course Information
A01 Enterprise Risk Management Spring
Course Format: Online
Course Description
This course goes beyond looking at risk management from the
confines of quantitative topics to cover the full spectrum of
risks that may emerge in enterprises. It covers a more holistic
approach that includes the decisions and actions of employees
in an active enterprise. It uses case studies to demonstrate the
issues and challenges in total risk management. Finally, the
course explore techniques for balancing enterprise risk and
reward to enable performance optimization.
Course Objectives
Upon completion of this course:
Students will be able to provide a rigorous business case for
both business and mitigation risk-reward decision-making
Students will be able to design and implement an appropriate
ERM framework and risk governance structure customized to
any type of organization.
Students will be able to quantify all types of risks, including
strategic, operational, financial, and insurance
Students will be able to conduct qualitative risk assessments to
identify/prioritize key risks from among all risk sources.
Students will be able to develop a clear definition of risk
appetite (the aggregate enterprise-level risk limit).
Students will be able to assure the board of directors that key
risks are well understood and managed
Students will be able to understand and satisfy ERM
requirements from rating agencies, regulators, and shareholders
Learner Outcomes
Learn how to perform research identifying and analyzing
technological challenges
Build critical thinking skills to develop and apply solutions that
achieve strategic and tactical IT-business alignment
Develop professional skills and expertise to advance knowledge
in your chosen field or discipline within information technology
Conduct research with professional and ethical integrity
Address complex technical questions and challenge established
knowledge and practices in the area
Identify, comprehend, analyze, evaluate and synthesize research
Communicate eff ectively and employ constructive professional
and interpersonal skills
Critically evaluate current research and best practices
Demonstrate IT leadership skills at the team and enterprise
levels following tenets of professional, social, and ethical
responsibility
Recommend IT strategies that support enterprise mission and
objectives
Course Schedule
Weekly
Unit
Readings/Topics
Risk Management and Enterprise Risk Management
Beasley, M. S. (2016). What is Enterprise Risk Management?
Retrieved from
https://erm.ncsu.edu/az/erm/i/chan/library/What_is_Enterprise_
Risk_Managemen
Week 1
Jan 04 -
10,
2021
Hopkin, P. (2017). Fundamentals of Risk Management:
Understanding, Evaluatin and Implementing Eff ective Risk
Management (Vol. Fourth Edition). New York: Kogan Pages 96-
103. ( Part Two, Section 08 Enterprise Risk Management )
http://search.ebscohost.com/login.aspx?direct=true&AuthType=
shib&db=e000xna&AN=1446715&site=eds-
live&custid=s8501869&groupid=main&profile=eds_new
Integrating ERM with Strategy
Enterprise Risk Management Integrating with Strategy and
Performance Executive
Week 2
(2017, June). Retrieved from
https://www.coso.org/Documents/2017-COSO-ERM-Inwith-
Strategy-and-Performance-Executive-Summary.pdf
Do, H., Railwaywalla, M., & Thayer, J. (2016). Integration of
ERM with Strategy (p.
Jan 11
Retrieved from Poole College of Management, NCSU website:
- 17,
https://erm.ncsu.edu/az/erm/i/chan/library/Integration_of_ERM_
and_Strategy_Case
2021
Risk Management Frameworks
Week 3 Discussion
Week 3 Research Paper
Due: Sunday night 11:59 PM Eastern
Lopes, M., Guarda, T. & Oliveira, P. (2019). How ISO 27001
Can
Help Achieve GDPR Compliance. 2019 14th Iberian Conference
Week
on Information Systems and Technologies (CISTI), pp. 1-6.
3
https://ieeexplore.ieee.org/document/8760937?
arnumber=8760937
Jan 18
- 24,
2021
Al-Ahmad, W., & Mohammad, B. (2013). Addressing
Information Security Risks by Adopting Standards.
International Journal of Information Security Science, 2(2), 28–
43.
http://search.ebscohost.com/login.aspx?
direct=true&AuthType=shib&db=a9h&AN=93598603&site=eds-
live
Week 4
Jan 25
- 31,
2021
Risk Management Frameworks and Assessment
Mackita, M., Shin, S.-Y., & Choe, T.-Y. (2019). ERMOCTAVE:
A Risk Management Framework for IT Systems Which Adopt
Cloud Computing. Future Internet, 11(9), 195. Retrieved from
https://doi.org/10.3390/fi11090195
Puchley, T., & Toppi, C. (2018). ERM: Evolving from Risk
Assessment to Strategic Risk Management.
HFM (Healthcare Financial Management), 1–5.
Week 4 Discussion
Week 4 Research Paper
Due: Sunday night 11:59 PM Eastern
Risk Management Forensics
Week 5 Discussion
Week 5 Research Paper
Due: Sunday night 11:59 PM Eastern
Week 5
Feb 01
- 07,
2021
Hou, J., Li, Y., Yu, J. & Shi, W. (2020). A Survey on Digital
Forensics in Internet of Things IEEE Internet of Things Journal,
I(1),1-15,.
Chen, J. & Zhu, Q. (2019). Interdependent Strategic Security
Risk Management with Bounded Rationality in the Internet of
Things. IEEE Transactions on Information Forensics and
Security, 14(11), 2958-2971
Schiller, F., & Prpich, G. (2014). Learning to organise risk
management in organisations: what future for enterprise risk
management? Journal of Risk Research, 17(8), 999–1017.
https://doi.org/10.1080/13669877.2013.841725
Borek, A. (2014). Total Information Risk Management:
Maximizing the Value of Data and Information Assets (Vol.
First edition). Amsterdam: Morgan Kaufmann
Digital Forensics
Week 6 Discussion
Week 6 Research Paper
Executive Program Practical Connection Assignment
Due: Sunday night 11:59 PM Eastern
Montasari, R., & Hill, R. (2019). Next-Generation Digital
Forensics: Challenges and Future Paradigms. 2019 IEEE 12th
International Conference on Global Security, Safety and
Sustainability (ICGS3), Global Security, Safety and
Sustainability (ICGS3), 205.
https://doi.org/10.1109/ICGS3.2019.8688020
Week 6
Feb 08
- 14,
2021
Sahinoglu, M., Stockton, S., Barclay, R. M., & Morton, S.
(2016). Metrics Based Risk Assessment and Management of
Digital Forensics. Defense Acquisition Research Journal: A
Publication of the Defense Acquisition University, 23(2), 152–
177. https://doi.org/10.22594/dau.16-748.23.02
Nnoli, H. Lindskog, D, Zavarsky, P., Aghili, S., & Ruhl, R.
(2012). The Governance of Corporate Forensics Using COBIT,
NIST and Increased Automated Forensic Approaches, 2012
International Conference on Privacy, Security, Risk and Trust
and 2012 International Conference on Social Computing,
Amsterdam, 734-741.
IT Governance and IT Risk Management Practices
Week 7 Discussion
ITS835 Final Project
Due: Sunday night 11:59 PM Eastern
Vincent, N. E., Higgs, J. L., & Pinsker, R. E. (2017). IT
Governance and the Maturity of IT Risk Management Practices.
Journal of Information Systems, 31(1), 59–77.
https://doi.org/10.2308/isys-51365
Week 7
Feb 15
- 21,
2021
Risk Inventory
Etges, A. P. B. da S., Grenon, V., Lu, M., Cardoso, R. B., de
Souza, J. S., Kliemann Neto, F. J., & Felix, E.
A. (2018). Development of an enterprise risk inventory for
healthcare. BMC Health Services Research, 18(1),
N.PAG.https://doi.org/10.1186/s12913-018-3400-7
IRB
Implementing Regulatory Broad Consent Under the Revised
Common Rule: Clarifying Key Points and the Need for
Evidence. (2019). Journal of Law, Medicine & Ethics, 47(2),
213–231. https://doi.org/10.1177/1073110519857277
The Future of ERM
Week 8 Discussion
Due: Thursday night 11:59 PM Eastern
5
Schiller, F., & Prpich, G. (2014). Learning to
organise risk management in organisations: what
Week
future for enterprise risk management? Journal of
8
Risk Research, 17(8), 999–
Feb
1017. https://doi.org/10.1080/13669877.2013.84172
22 -
26,
2021
*SHORT WEEK,
Check with instructor for last day of class and
last day to submit assignment
course-835/week-7/Objectives_beeline.html
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By the end of this week, you should be able to: Understand
IRBLearn the importance of IT governanceAnalyze risk
inventoriesDescribe some IT risk management best practices
Powered by Beeline Reader
course-835/week-7/Reading Assignments_beeline.html
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IT Governance and IT Risk Management Practices"
Vincent, N. E., Higgs, J. L., & Pinsker, R. E. (2017). IT
Governance and the Maturity of IT Risk Management Practices.
Journal of Information Systems, 31(1), 59–77.
https://doi.org/10.2308/isys-51365
Etges, A. P. B. da S., Grenon, V., Lu, M., Cardoso, R. B., de
Souza, J. S., Kliemann Neto, F. J., & Felix, E. A. (2018).
Development of an enterprise risk inventory for healthcare.
BMC Health Services Research, 18(1), N.PAG.
https://doi.org/10.1186/s12913-018-3400-7
Powered by Beeline Reader
course-835/week-7/Reading IRB and Protection of Human
Subjects_beeline.html
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While this reading is not part of ERM, it does deal with risk -
and the risk to human subjects. When you work on your
dissertation, you will have to get approval from UC's IRB
board, so it's helpful as you work through your class to get
familiar with what you will need when beginning to work on
your dissertation.
Implementing Regulatory Broad Consent Under the Revised
Common Rule: Clarifying Key Points and the Need for
Evidence. (2019). Journal of Law, Medicine & Ethics, 47(2),
213–231. https://doi.org/10.1177/1073110519857277
There is a lot more information at the Graduate School, so get
acquainted with all the resources
available: https://www.ucumberlands.edu/gradschool
Make sure to click the link Explore the Dissertation Process for
much more
information: https://www.ucumberlands.edu/gradschool/disserta
tion
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course-835/week-7/Reminder_ Plagiarism_beeline.html
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Students - Plagiarism will continuously be checked even after
the term is over. Should plagiarism be confirmed, one of the
consequences will apply. This could potentially change your
final grade. YES - your grade can be changed after the term is
over!
As a reminder, before completing the final research paper,
please review UC's academic honesty policy again:
Academic Integrity/ Plagiarism (This information is included in
all syllabi at University of the Cumberlands)
At a Christian liberal arts university committed to the pursuit of
truth and understanding, any act of academic dishonesty is
especially distressing and cannot be tolerated. In general,
academic dishonesty involves the abuse and misuse of
information or people to gain an undeserved academic
advantage or evaluation. The common forms of academic
dishonesty include:Cheating – using deception in the taking of
tests or the preparation of written work, using unauthorized
materials, copying another person’s work with or without
consent, or assisting another in such activities.Lying –
falsifying, fabricating, or forging information in either written,
spoken, or video presentations.Plagiarism—using the published
writings, data, interpretations, or ideas of another without
proper documentation.
Plagiarism includes copying and pasting material from the
Internet into assignments without properly citing the source of
the material. Plagiarism can happen by mistake - so you need to
be careful!
Episodes of academic dishonesty are reported to the Vice
President for Academic Affairs. The potential penalty for
academic dishonesty includes a failing grade on a particular
assignment, a failing grade for the entire course, or charges
against the student with the appropriate disciplinary body.
Plagiarism Offense // Consequence:First Offense // 0 on
the assignmentSecond Offense // Removal from course = F for
course gradeThird Offense // Dismissal from University
Remember - Self-plagiarism is still plagiarism and not allowed
– you cannot use previous class work from this or any previous
courses whether or not it was originally submitted to University
of the Cumberlands. SafeAssign is an international global
database - meaning it checks for plagiarism across the globe.
Powered by Beeline Reader
course-835/week-7/Week 7 Overview_beeline.html
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In week 7, students will examine maturity models in IT
governance and look at some risk management best practices.
Additionally, students will examine ways on how to analyze and
understand risk inventories. Lastly, students will examine risk
from a human perspective focus and how rules govern the
protection of human when participating in research.
Powered by Beeline Reader
course-835/week-7/Week 7 Preview_beeline.html
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Welcome to Week 7, CLASS!
I trust, we had a good week!
Please review the following article to know more about
Enterprise Risk Management.
https://www.pmi.org/learning/library/enterprise-risk-
management-application-implementation-5831
The activities this week will help us to know about the role of
IRB in the dissertation, which include:
When conducting research, we must sometimes gain permission
from the governing body. In research, we call this the
Institutional Review Board (IRB).
For Discussion, please ensure we respond to the prompts in our
own words. If we need to quote or use content from a source,
ensure that we paraphrase the information to demonstrate our
knowledge of the content. Remember to ENGAGE the other
students in the class in dialogue, as they are discussion thread.
• Providing the ITS835 Final Project Assignment: Be sure to
answer each question and site your work to support your
position.
Powered by Beeline Reader
course-836/week-7/Assignments_beeline.html
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This week you have 1 assignment to complete.
Powered by Beeline Reader
course-836/week-7/course-836-discussion-page-1.txt
There is much discussion regarding Data Analytics and Data
Mining. Sometimes these terms are used synonymously but
there is a difference. What is the difference between Data
Analytics vs Data Mining? Please provide an example of how
each is used.
=====
Write 250 words.
Use Scholarly articles and APA 7 format.
Mandatory to site the given articles in Reading
Assignments_beeline
course-836/week-7/Formalizing Your Information Technology
Dissertation_beeline.html
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Dr. Steven Brown, PhD IT Program Director, has created a
presentation on how to move on from the topic to examine the
next stage in a doctoral dissertation, and where research
questions will flow from.
https://us-
lti.bbcollab.com/recording/ec59190a6535499ca19e8466dc7d2aa
5
Powered by Beeline Reader
course-836/week-7/Objectives_beeline.html
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By the end of this week, you should be able to:Describe data
miningIdentify types of data mining toolsExplain how data
mining and analytics work together
Powered by Beeline Reader
course-836/week-7/Reading Assignments_beeline.html
Bright
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Buntine, W. (2020). Machine learning after the deep learning
revolution. Frontiers of Computer Science, 14(6), 1.
Cunha, M. N., Chuchu, T., & Maziriri, E. T. (2020). Threats,
Challenges, and Opportunities for Open Universities and
Massive Online Open Courses in the Digital Revolution.
International Journal of Emerging Technolo gies in Learning,
15(12), 191–204. https://doi.org/10.3991/ijet.v15i12.13435
Marcu, D., & Danubianu, M. (2019). Learning Analytics or
Educational Data Mining? This is the Question.. BRAIN: Broad
Research in Artificial Intelligence & Neuroscience, 10, 1–14.
Poudyal, S., Akhtar, Z., Dasgupta, D., & Gupta, K. D. (2019).
Malware Analytics: Review of Data Mining, Machine Learning
and Big Data Perspectives. 2019 IEEE Symposium Series on
Computational Intelligence (SSCI), Computational Intelligence
(SSCI), 2019 IEEE Symposium Series On, 649–656.
https://doi.org/10.1109/SSCI44817.2019.9002996
Powered by Beeline Reader
course-836/week-7/Week 7 Overview - Big Data Mining vs
Analytics_beeline.html
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Data mining is the exploration and analysis of large data to
discover meaningful patterns and rules. Data mining aims to
predict future outcomes. Additionally, data mining techniques
are used to build machine learning (ML) models that power
modern artificial intelligence (AI) applications such as search
engine algorithms and recommendation systems.
Benefits of Data Mining:Automated Decision-MakingAccurate
Prediction and ForecastingCost ReductionCustomer Insights
While a powerful process, data mining is hindered by the
increasing quantity and complexity of big data. Where exabytes
of data are collected by firms every day, decision-makers need
ways to extract, analyze, and gain insight from their abundant
repository of data.
Data mining has two primary processes: supervised and
unsupervised learning. Data mining software is a tool to convert
raw and unstructured data into useful information in order to
optimize the decision making ability. This software offers
enterprises an ability of predictive analysis which helps them
forecasting marketing strategy and consumers behavior. Steps
involved in data mining include data collection, data processing
and then software sort the data depending on user’s result in the
form of graph or table.
Powered by Beeline Reader
BuAd 410: Organization Change and DevelopmentTeam
Assignment # 1: Reading Facilitation prepare a summary of the
key points in a selected reading, present it to the class using a
Powerpoint presentation and facilitate an open class discussion.
The instructor will monitor the discussion and award class
participation marks.
The final assignment submission is to be word-processed, with a
title page (to, topic/subject, from and date) and no cover. The
readings used in your assignment are to include in-text sources
and be documented in a references list at the end of your
assignment. (Refer to Blackboard or the Library website for
APA citation style help and adhere to the Guidelines for
Writing Summaries below.)
“To summarize is to extract the main message or central point
of a passage. A summary does not include supporting evidence
or details” (Troyka, 1998, p.44).
Summarizing the key points
Guidelines for writing your summaries and designing a practical
tool:
Identify the main points and condense them without losing the
essence of the material.
Use your own words to condense the message.
Keep your summary short (1 or 2 pages) – be creative and
present your work in a practical manner
Do not plagiarize. Document carefully. You are required to
give the source of any summary, just as you do for quotations
and paraphrases.
Conclude with a critical analysis and summary of the reading
material.
The article summary and a copy of the PowerPoint or other
visual aid used in class is to be submitted to your professor
(Moodle) 12 hours before the scheduled class presentation.

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Executive Coaching for Organizational Change

  • 1. Volume 13, Issue 3, July 2012 Review of International Comparative Management 378 Executive Coaching – Instrument for Implementing Organizational Change Camelia ENESCU Delia Mioara POPESCU 1 Keywords: coaching, executive coaching, management, human resources, organizational change. JEL classification: M12, M14, M54, Z13. Introduction A real challenge of coaching is the organizational environment and the executive. When the latter faces a challenge in the management
  • 2. process, depending on the approach of the issue in question, it can spell opportunity or danger. In this context, making the decision to delegate competencies as well as identifying then people who should help in solving the problems is quite an art. Over the past decades, it is become more and more obvious how hard manual labor is being replaced by knowledge-based activities. Management is no longer seen as responsible with maintaining the activity of the organization, but as an engine that drives the labor force. In essence, the management itself is undergoing a radical change process. 1 Delia Mioara POPESCU, Valahia University, Romania, Email: [email protected], Telephone: +4 0745 762 036 Camelia ENESCU, Valahia University, Romania, Email: [email protected], Telephone: +4 0746 789 030 Abstract Executive coaching has seen a real expansion worldwide due to a new approach of management in the age of information. It is an efficiently used method
  • 3. within organizations, with a view to inspiring top managers in implementing and ascertaining changes in the behavior of those around them, in order to initiate and uphold changes in the organization and improve results. This article proposes two levels of analysis from the viewpoint of the implementation of coaching, and executive coaching respectively, in organizations, throughout the changing process: the analysis of individual perceptions and their effects among employees as well as the institutional, structural, approach of change at the level of the human resources in the organization, mentioning risks that can often be noticed in Romanian organizations. The last part describes the perspectives from which mindful change is seen at the level of an organization, by describing the theory of mindful change meant to facilitate the interpretation and understanding of the way in which both people and organizations can approach change. This theory is instrumental in the coaching process. The final part of the work lines up a series of conclusions in approaching organizational change through the coaching process. mailto:[email protected] mailto:[email protected] Review of International Comparative Management Volume 13, Issue 3, July 2012 379
  • 4. Changes in the nature of labor are not just radical but omniscient worldwide, which encourages leaders to perpetuate the effects of this new approach of their operations in an arena of competition-driven battle. Globally, holding the secret of the competitive edge, which can be achieved by empowering the social fabric of the company, can represent a path towards new opportunities. Therefore, acknowledging the human potential of the organization as an engine of the very existence and development of the activity is inevitable. In this setting, coaching offers answers that help to overcome the professional obstructions specific to each hierarchical level in the organizati on. 1. The coaching concept in the setting of organizational change Throughout the transition process of the organization, coaching is a method that has at its core respecting people and their individual feelings, as they are perceived as “not merely cogs in the business machine” (Goldsmith&Lyons, 2005). Rooted in the art of conversation, coaching evolves as a natural carrier of leadership. In order to reach the proposed targets and implicitly, go through the vital steps for the process of change with the help of coaching, it is
  • 5. necessary to understand one’s interlocutor, with both limitations and strong points. The key to establishing a successful relation with new clients and also maintaining relations with existent clients is in the coach’s ability to enter the shoes of the interlocutors, to see the world from their perspective and understand their real problems. The present context of continuous change in the economic environment and the complexity of the transformation of the labor force have seen professionals in human resources faced with various situations regarding the competitiveness of their companies in report with the labor force demands and the targets of the organization. This fact led to a re-evaluation of the needs of the organization but also of its demand in the human resources domain. To facilitate the understanding of the situations that arise in an organization, management theoreticians Bolman and Deal proposed the model of the 4 frameworks, evoking perspectives for organizational framework analysis which seem complex, ambiguous or confusing (Moral&Abbott, 2009). These four proposed analysis frameworks are: - this framework refers to the architecture of the organization, including forging departments and work groups from the perspective of the roles and formal relations, the coordination, the quality of the control together with the messages concerning the
  • 6. targets of the organization and its mission. From this perspective, it is necessary to understand the position of the employee, whether a person or a group, within the organization both from the point of view of the formal relations as well as of the reports regarding the targets. -social- this framework sees the organization as a large extended family, whose members empathize with the human strengths, limitations, emotions, fears and desires. The analysis focuses on the needs and attitudes of individuals during the work process and the way in which these needs are satisfied. Volume 13, Issue 3, July 2012 Review of International Comparative Management 380 - the political framework sees the work place as a jungle. The organization represents a competition-driven environment with limited resources, contrasting interests and opinions in the setting of constant struggles for power, prestige and advantages. - the analyzed symbolic framework includes information on the language of communication within the organization, the symbolic or legendary characters or events being promoted, the
  • 7. existence of strong departmental sub-cultures, the distribution of the management and employees according to sexes and their role in the organization. Coaching providers should find this model useful, seeking to understand the perspective of the human resources departments, of the organization or the managers. Perceiving the human resources domain only from the perspective of just one of the above mentioned frameworks would lead to incomplete or erroneous conclusions and would drive coaching providers to wrongly interpret the situation or overlook certain factors that can be crucial. Therefore, a full picture, which takes into consideration the importance of each perspective at individual and group level but also the effects of obstructing one of the frameworks, is to be desired. The desired and sustained changes in the behavior, thoughts, feelings or perceptions of an individual are highly discontinuous. In time, and with continuous effort, these changes appear intrinsically as emerging or catastrophic changes, but it is experience which has relevance and reveals the core of the necessity for change. Self- awareness or self-care and awareness of the social or natural context are at the opposite pole from the degree of surprise or discovery (Woodman & Pasmore & Shani, 2009). When people are much more attentive, they experiment
  • 8. the change process as a set of smooth and natural transitions. The coach can help a person to consciously perceive these intermediary steps. He or she can induce the steps through questions, displaying a supporting attitude or offering understanding. The bond between the emotional investment and intellectual knowledge during the process of change represent individual, successful and accomplished fuels. Change in itself does not represent a lasting, repeatable or replicable process and will remain evasive in case the success ingredient has a momentary character (Doyle, 1999, p.47). Former American secretary of state Colin Powell described this state that is necessary for change or induces the achievement of targets in an extremely real and unpredictable way: “the alliance of the heart and mind” (Oren, 2003, p.176). When all these ingredients can be found in a coach, we, who are around, call them charisma, charm, leadership, presence or genuine care. 2. Change and executive coaching- sustainable processes in the development of an organization The process of executive coaching represents basically a relationship, a dialogue which includes the insertion of coaching into the behavior of the executive, into the change process. Peter Bluckert established a
  • 9. set of six principles Review of International Comparative Management Volume 13, Issue 3, July 2012 381 with applicability to all types of coaching, being specific mainly in exercising the executive coaching process (Bluckert, 2006, p. 4): e and potential The author believes that raising awareness is an essential precursor of change, nevertheless, it does not guarantee it, while inducing responsibility is the central point in coaching and the change process. In the absence of a clear direction and suitable leadership, mid- level employees and managers can experience feelings of bitterness and frustration and hope for a change in the executive or leadership of the team they belong to. All these aspects can often trigger crisis. The lack of reaction to a crisis can be an option, but it is not recommended. The decision to start change is made function of the performances of the team or the organization. This
  • 10. organizational climate and this type of behavior of middle managers is often found in Romanian organizations, especially those with state capital, which would require the implementation of medium and long-term strategies in a climate of management continuity, vision and objectivity. The executive coaching process “can be easily seen as an adventure in which the phenomenology of the coaching relation is examined” (Stober & Grant, 2006, p.278), in which subjects express internal turmoil of fear, anxiety and insecurity, while the purpose of this adventure is to gain courage and self-respect. In this way, the results of the change of the organizational climate, but also of the society and community the subjects live in, are generated. In an organizational setting that involves focusing simultaneously on economic, social and environmental performances, reaching the sustainability of the change process desired by the organization implies identifying the optimum balance within a complex system which contains mutually dependent approaches. Sustainable development represents a model of using resources meant to fulfill human needs both in the structure of the organization and from a temporal perspective.
  • 11. In the upper part of Figure 1, natural resources are pictured from the point of view of sustainable development, while the targets of this sustainable development (economic prosperity, social equality and the quality of the environment) being pointed out on the left. Placing focus on the preservation of the natural resources, on the right, the elements of sustainability needed for maintaining the balance of the ecosystem (Woodman & Pasmore& Shani, 2009, pp. 158-162) are reflected, based on the three key elements: productivity, human use and natural disturbances. Moderately unsteady values can lead to a growth in productivity, but a rather high unbalance can have a negative effect of productivity. Volume 13, Issue 3, July 2012 Review of International Comparative Management 382 Sustainable Development (Natural Resources)
  • 12. Sustainable Development (Human Resources) Figure 1. Example of sustainable development (Natural and Human Resources) As illustrated in the lower part of Figure 1, sustainable development in the setting of human resources can be seen as the simultaneous fulfillment of several targets. As far as sustainable change is involved, there ar e other three domains that require balance, passion, desires and values in reaching the perceived goal, more than the economic, social and environment domains. These three domains are key components of a person’s individual ideals and an important source of motivation for individual change.
  • 13. The needed elements for maintaining the balance in reaching the desired change are elements that interact in supporting the human resources via a process that is similar to the one of balancing the natural resources. Development and renewal represent a process of reinforcing or repositioning the personal individual capacities and sacrifice refers to using these capacities for fulfilling the responsibilities and assuming accountability regarding crisis, obstacles and other types of stress that can affect efficiency over time. Insistences represent minor or major discontinuities in a person’s behavior and can have both positive and negative effects. Economic Environment Social Ecosystem Balance Human Use
  • 14. Natural Distrubance Productivity Passions Purpose Values Sustained Desired Change Sacrifice Wake Up Calls Development / Renewal Review of International Comparative Management Volume 13, Issue 3, July 2012 383 3. Intentional change through executive coaching The theory of intentional change (Boyatzis, 2006, pp.607-623), describes the essential components and processes that encourage the sustainability and desire for change in the behavior, thoughts, feelings and perceptions of a person. The theory of intentional change represents a window of vision,
  • 15. interpretation and perception of the way in which people and organizations can approach change and how it can become instrumental in the coaching process. The model comprises five stages or discontinuities, called “discoveries” (Kolb & Boyatzis, 1970, Boyatzis, 1999, Boyatzis, 2001, Goleman et al., 2002), namely: - represents the point of departure in the personal development process (conceptually called the image of the personal ideal) which is reflected in individual aspirations. The development of this image has three major components: an image of the dreamed future, hope regarding the tangibility of this target and the inclusion of the identity of the target, which represents the foundation on which the desired image is to be built. The personal ideal is generated by the ideal of one’s own ego but also by dreams and aspirations. rrent reality (2) - since the self’s evaluation degree is
  • 16. often evasive, there must be a pertinent evaluation reflected by what the others see and whom they suppose they interact with. This stage entails the evaluation of the weak and strong points of an individual and drafting a personal reckoning as a result. - it comprises the personal vision, the targets that make the object of the study and the actions carried out in support of these targets. They offer a setting so that the person can gather information with a view to reaching the desired future as well as measures that must be adopted in this respect, by pointing out some clear intermediary targets. - experimenting and practicing some new behaviors, ways of thought and feelings that support the survey plan. At its core, this stage aims towards the implementation of the targets and
  • 17. covering the actions pointed out in the previous stage while assuming the risks related to the new behavior patterns. development (5) - the entourage represents an essential part of our environment. Then relationships that bear the most influence on us often exist i n groups that have a certain importance for us. These relationships and groups give a certain meaning, specific to our own identity, leading us to desired behaviors which also generate reactions and evaluations concerning our newly adopted behavior patterns. These interactions create contexts in which we interpret our own progress in relation to the desired changes, having a significant contribution in formulating the ideal. Volume 13, Issue 3, July 2012 Review of International Comparative Management 384
  • 18. Figure 2. Awareness in intended change The major impact of applying coaching in the process of intended change, often found in the managerial process, can be thus explained. Similarly, it is
  • 19. necessary to investigate and analyze the coaching relation in qualitative terms as well as the competencies that can be found at the level of the expectations of the parties that enter into relation. One can easily notice that at individual level, to fulfill the dreams envisioned in one’s own ideals, extremely deep emotional commitments and psychological resources previously unimagined can come into play, and attention has a determining role in this stage of starting the change process. A diagram of the change process (Woodman & Pasmore & Shani, 2009, p.152), with the five stages enumerated above, is pictured in Figure 2, from the perspective of perception behaviors, by evoking the contribution of conscious awareness in front of change of the individual who takes part in this process, and respectively, the lack of awareness of the individual in front of change.
  • 20. (5) Trusting Relationships (1) Ideal Self (4) Experiment & Practice (2) Real Self (3) Learning Agenda (A) Sustaining High Level of Attention (B) Novel Action / Flexibility (C) Reinforcement Learning (D) Routine-Driven
  • 21. Behavior = Mindful behavior = Fluid mix of less-mindful and mindful behavior Review of International Comparative Management Volume 13, Issue 3, July 2012 385 Conclusions Coaching can be seen as a way to facilitate efficient individual management in order to achieve the desired change, thus maintaining the balance between the usage and the development of human capital. Applied at executive level, coaching adopts its specific form, namely executive coaching, and includes in its process a series of organizational domains that need change. As shown in this work, to reach a high span organizational development, an entire range of change processes are necessary, both at individual and
  • 22. organizational level, with a view to supporting and perpetuating the desire for change on the hierarchy but also time scale, and in this way the organizational culture is reshaped. The sustainability of organizational change, irrespective of the factor that initiated the change, cannot be achieved without the individual support of the majority of the staff that makes the human resources of the organization and this is achieved through their empowerment to support change, understanding the necessity of this change in relation to the universe of every individual and their empowerment in relation to each necessary stage. This entire mechanism can become functional through the implementation of a type of management combined with coaching and by applying executive coaching at top management and executive level. In a fiercely competitive climate, to be able to maintain at a
  • 23. healthy level and develop the organization against the increasingly sensitive balance between the demand and offer which involves consumers, suppliers, human resources etc., the process of changing the organization gains the connotations of a cybernetic system in which its own results represent the resources of a cyclical change process. References 1. Bluckert, P., (2006). Psychological dimensions of executive coaching, McGraw-Hill International 2. Boyatzis, R.E., (1999) “Self-directed change and learning as a necessary meta- competency for success and effectiveness in the 21st century”, Keys to employee success in the coming decades, Westport, CN: Grrenwood Publishing, pp.15-32 3. Boyatzis, R.E., (2001). “How and why individuals are able to develop emotional intellingence”, The emotionally intelligent workplace: How to
  • 24. select for, measure, and improve emotional intelligence in individuals, groups, and organizations, San Francisco: Jossey-Bass, pp. 234-253 4. Boyatzis, R.E., (2006). “Intentional Change Theory from a Complexity Perspective”, Journal of Management Development, 25(7), pp. 607-623. 5. Doyle, J.S., (1999), The Business Coach: A Game Plan for the New Work Environment, John Wiley and Sons Volume 13, Issue 3, July 2012 Review of International Comparative Management 386 6. Goldsmith, M., & Lyons L., (2005). Coaching for leadership:the practice of leadership coaching from the world’s greatest coaches, John Wiley and Sons 7. Goleman, D., Boyatzis, R.E., & McKee, A., (2002). Primal leadership: Realizing the power of emotional intelligence, Boston, Harvard Business School Press 8. Kolb, D.A., & Boyatzis, R.E., (1970). “Goal setting and self- directed behavior change”. Human Relations, 23(5), pp. 439-457.
  • 25. 9. Moral M., & Abbott G., (2009). The Routledge Companion to International Business Coaching, Taylor & Francis 10. Oren, H., (2003). The Leadership Secrets of Colin Powell, McGraw-Hill Professional 11. Stober D.R., & Grant A.M., (2006). Evidence based coaching handbook: putting best practices to work for your clients, John Wiley and Sons 12. Woodman, R.W., Pasmore, W.A., & Shani, A.B., (2009). Research in Organizational Change and Development, Vol. 17, Emerald Group Publishing Copyright of Review of International Comparative Management / Revista de Management Comparat International is the property of Academy of Economic Studies Bucharest and its content may not be copied or emailed to multiple sites or posted to a listserv without the copyright holder's express written permission. However, users may print, download, or email articles for individual use.
  • 26. course-835/week-7/Assignments_beeline.html Bright Dark Blues Grays Night This week, you have 2 assignments to complete. Powered by Beeline Reader
  • 27. course-835/week-7/course-835-discussion-page-1.txt The article on IRB this week discusses broad consent under the revised Common Rule. When you are doing any sort of research you are going to need to have your research plan approved by the University’s institutional review board or IRB. If you have never heard of this term before, please take a look online and find a brief summary of what it is about, before you read the article. Please answer the following questions in your main post: What are the main issues that the article addresses? What is the Common Rule? How is this issue related to information systems and digital privacy? Please make your initial post and two response posts substantive. A substantive post will do at least two of the following: Ask an interesting, thoughtful question pertaining to the topic Answer a question (in detail) posted by another student or the instructor Provide extensive additional information on the topic Explain, define, or analyze the topic in detail
  • 28. Share an applicable personal experience Provide an outside source (for example, an article from the UC Library) that applies to the topic, along with additional information about the topic or the source (please cite properly in APA) Make an argument concerning the topic. At least one scholarly source should be used in the initial discussion thread. Be sure to use information from your readings and other sources from the UC Library. Use proper citations and references in your post. ============ Write 250 words. Use Scholarly articles and APA 7 format. Mandatory to site the given 2 articles course-835/week-7/course-835-final-project-pages-7.txt Risk management is one of the most important components in empowering an organization to achieve its ultimate vision. With proper risk management culture and knowledge, team members will be “speaking” the same language, and they will leverage common analytical abilities to identify and mitigate potential risks as well as exploit opportunities in a timely fashion. In
  • 29. order to consolidate efforts, the existence of an integrated framework is crucial. This is why an ERM is necessary to the fulfillment of any organization's goals and objectives. In your final research project for the course, your task is to write a 7-10 page paper discussing the following concepts: Introduction - What is an ERM? Why Should an Organization Implement an ERM Application? What are some Key Challenges and Solution s to Implementing an ERM? What is Important for an Effective ERM? Discuss at least one real organization that has been effective with implementing an ERM framework/application. Conclusion – Final thoughts/future research/recommendation The paper needs to be approximately 7-10 pages long, including both a title page and a references page (for a total of 9-12 pages). Be sure to use proper APA formatting and citations to
  • 30. avoid plagiarism. Your paper should meet the following requirements: Be approximately seven to ten pages in length, not including the required cover page and reference page. Follow APA7 guidelines. Your paper should include an introduction, a body with fully developed content, and a conclusion. Support your answers with the readings from the course, the course textbook, and at least FIVE scholarly journal articles to support your positions, claims, and observations, in addition to your textbook. The UC Library is a great place to find supplemental resources. Be clearly and well-written, concise, and logical, using excellent grammar and style techniques. You are being graded in part on the quality of your writing. course-835/week-7/Enterprise-Risk-Management-course.docx Course Information
  • 31. A01 Enterprise Risk Management Spring Course Format: Online Course Description This course goes beyond looking at risk management from the confines of quantitative topics to cover the full spectrum of risks that may emerge in enterprises. It covers a more holistic approach that includes the decisions and actions of employees in an active enterprise. It uses case studies to demonstrate the issues and challenges in total risk management. Finally, the course explore techniques for balancing enterprise risk and reward to enable performance optimization. Course Objectives Upon completion of this course: Students will be able to provide a rigorous business case for both business and mitigation risk-reward decision-making Students will be able to design and implement an appropriate ERM framework and risk governance structure customized to any type of organization. Students will be able to quantify all types of risks, including
  • 32. strategic, operational, financial, and insurance Students will be able to conduct qualitative risk assessments to identify/prioritize key risks from among all risk sources. Students will be able to develop a clear definition of risk appetite (the aggregate enterprise-level risk limit). Students will be able to assure the board of directors that key risks are well understood and managed Students will be able to understand and satisfy ERM requirements from rating agencies, regulators, and shareholders Learner Outcomes Learn how to perform research identifying and analyzing technological challenges Build critical thinking skills to develop and apply solutions that achieve strategic and tactical IT-business alignment Develop professional skills and expertise to advance knowledge in your chosen field or discipline within information technology Conduct research with professional and ethical integrity
  • 33. Address complex technical questions and challenge established knowledge and practices in the area Identify, comprehend, analyze, evaluate and synthesize research Communicate eff ectively and employ constructive professional and interpersonal skills Critically evaluate current research and best practices Demonstrate IT leadership skills at the team and enterprise levels following tenets of professional, social, and ethical responsibility Recommend IT strategies that support enterprise mission and objectives Course Schedule Weekly Unit Readings/Topics Risk Management and Enterprise Risk Management
  • 34. Beasley, M. S. (2016). What is Enterprise Risk Management? Retrieved from https://erm.ncsu.edu/az/erm/i/chan/library/What_is_Enterprise_ Risk_Managemen Week 1 Jan 04 - 10, 2021 Hopkin, P. (2017). Fundamentals of Risk Management: Understanding, Evaluatin and Implementing Eff ective Risk Management (Vol. Fourth Edition). New York: Kogan Pages 96- 103. ( Part Two, Section 08 Enterprise Risk Management ) http://search.ebscohost.com/login.aspx?direct=true&AuthType= shib&db=e000xna&AN=1446715&site=eds- live&custid=s8501869&groupid=main&profile=eds_new Integrating ERM with Strategy Enterprise Risk Management Integrating with Strategy and Performance Executive
  • 35. Week 2 (2017, June). Retrieved from https://www.coso.org/Documents/2017-COSO-ERM-Inwith- Strategy-and-Performance-Executive-Summary.pdf Do, H., Railwaywalla, M., & Thayer, J. (2016). Integration of ERM with Strategy (p. Jan 11 Retrieved from Poole College of Management, NCSU website: - 17, https://erm.ncsu.edu/az/erm/i/chan/library/Integration_of_ERM_ and_Strategy_Case 2021 Risk Management Frameworks Week 3 Discussion Week 3 Research Paper Due: Sunday night 11:59 PM Eastern
  • 36. Lopes, M., Guarda, T. & Oliveira, P. (2019). How ISO 27001 Can Help Achieve GDPR Compliance. 2019 14th Iberian Conference Week on Information Systems and Technologies (CISTI), pp. 1-6. 3 https://ieeexplore.ieee.org/document/8760937? arnumber=8760937 Jan 18 - 24, 2021 Al-Ahmad, W., & Mohammad, B. (2013). Addressing Information Security Risks by Adopting Standards. International Journal of Information Security Science, 2(2), 28– 43. http://search.ebscohost.com/login.aspx?
  • 37. direct=true&AuthType=shib&db=a9h&AN=93598603&site=eds- live Week 4 Jan 25 - 31, 2021 Risk Management Frameworks and Assessment Mackita, M., Shin, S.-Y., & Choe, T.-Y. (2019). ERMOCTAVE: A Risk Management Framework for IT Systems Which Adopt Cloud Computing. Future Internet, 11(9), 195. Retrieved from https://doi.org/10.3390/fi11090195
  • 38. Puchley, T., & Toppi, C. (2018). ERM: Evolving from Risk Assessment to Strategic Risk Management. HFM (Healthcare Financial Management), 1–5. Week 4 Discussion Week 4 Research Paper Due: Sunday night 11:59 PM Eastern Risk Management Forensics Week 5 Discussion Week 5 Research Paper Due: Sunday night 11:59 PM Eastern Week 5 Feb 01 - 07, 2021
  • 39. Hou, J., Li, Y., Yu, J. & Shi, W. (2020). A Survey on Digital Forensics in Internet of Things IEEE Internet of Things Journal, I(1),1-15,. Chen, J. & Zhu, Q. (2019). Interdependent Strategic Security Risk Management with Bounded Rationality in the Internet of Things. IEEE Transactions on Information Forensics and Security, 14(11), 2958-2971 Schiller, F., & Prpich, G. (2014). Learning to organise risk management in organisations: what future for enterprise risk management? Journal of Risk Research, 17(8), 999–1017. https://doi.org/10.1080/13669877.2013.841725 Borek, A. (2014). Total Information Risk Management: Maximizing the Value of Data and Information Assets (Vol. First edition). Amsterdam: Morgan Kaufmann Digital Forensics Week 6 Discussion
  • 40. Week 6 Research Paper Executive Program Practical Connection Assignment Due: Sunday night 11:59 PM Eastern Montasari, R., & Hill, R. (2019). Next-Generation Digital Forensics: Challenges and Future Paradigms. 2019 IEEE 12th International Conference on Global Security, Safety and Sustainability (ICGS3), Global Security, Safety and Sustainability (ICGS3), 205. https://doi.org/10.1109/ICGS3.2019.8688020 Week 6 Feb 08 - 14, 2021 Sahinoglu, M., Stockton, S., Barclay, R. M., & Morton, S. (2016). Metrics Based Risk Assessment and Management of Digital Forensics. Defense Acquisition Research Journal: A Publication of the Defense Acquisition University, 23(2), 152–
  • 41. 177. https://doi.org/10.22594/dau.16-748.23.02 Nnoli, H. Lindskog, D, Zavarsky, P., Aghili, S., & Ruhl, R. (2012). The Governance of Corporate Forensics Using COBIT, NIST and Increased Automated Forensic Approaches, 2012 International Conference on Privacy, Security, Risk and Trust and 2012 International Conference on Social Computing, Amsterdam, 734-741. IT Governance and IT Risk Management Practices Week 7 Discussion ITS835 Final Project Due: Sunday night 11:59 PM Eastern
  • 42. Vincent, N. E., Higgs, J. L., & Pinsker, R. E. (2017). IT Governance and the Maturity of IT Risk Management Practices. Journal of Information Systems, 31(1), 59–77. https://doi.org/10.2308/isys-51365 Week 7 Feb 15 - 21, 2021 Risk Inventory Etges, A. P. B. da S., Grenon, V., Lu, M., Cardoso, R. B., de Souza, J. S., Kliemann Neto, F. J., & Felix, E. A. (2018). Development of an enterprise risk inventory for healthcare. BMC Health Services Research, 18(1), N.PAG.https://doi.org/10.1186/s12913-018-3400-7 IRB Implementing Regulatory Broad Consent Under the Revised
  • 43. Common Rule: Clarifying Key Points and the Need for Evidence. (2019). Journal of Law, Medicine & Ethics, 47(2), 213–231. https://doi.org/10.1177/1073110519857277 The Future of ERM Week 8 Discussion Due: Thursday night 11:59 PM Eastern 5 Schiller, F., & Prpich, G. (2014). Learning to organise risk management in organisations: what Week future for enterprise risk management? Journal of 8 Risk Research, 17(8), 999– Feb 1017. https://doi.org/10.1080/13669877.2013.84172
  • 44. 22 - 26, 2021 *SHORT WEEK, Check with instructor for last day of class and last day to submit assignment
  • 46. Night By the end of this week, you should be able to: Understand IRBLearn the importance of IT governanceAnalyze risk inventoriesDescribe some IT risk management best practices Powered by Beeline Reader course-835/week-7/Reading Assignments_beeline.html Bright
  • 47. Dark Blues Grays Night IT Governance and IT Risk Management Practices" Vincent, N. E., Higgs, J. L., & Pinsker, R. E. (2017). IT Governance and the Maturity of IT Risk Management Practices. Journal of Information Systems, 31(1), 59–77.
  • 48. https://doi.org/10.2308/isys-51365 Etges, A. P. B. da S., Grenon, V., Lu, M., Cardoso, R. B., de Souza, J. S., Kliemann Neto, F. J., & Felix, E. A. (2018). Development of an enterprise risk inventory for healthcare. BMC Health Services Research, 18(1), N.PAG. https://doi.org/10.1186/s12913-018-3400-7 Powered by Beeline Reader course-835/week-7/Reading IRB and Protection of Human Subjects_beeline.html Bright Dark
  • 49. Blues Grays Night While this reading is not part of ERM, it does deal with risk - and the risk to human subjects. When you work on your dissertation, you will have to get approval from UC's IRB board, so it's helpful as you work through your class to get familiar with what you will need when beginning to work on your dissertation. Implementing Regulatory Broad Consent Under the Revised Common Rule: Clarifying Key Points and the Need for
  • 50. Evidence. (2019). Journal of Law, Medicine & Ethics, 47(2), 213–231. https://doi.org/10.1177/1073110519857277 There is a lot more information at the Graduate School, so get acquainted with all the resources available: https://www.ucumberlands.edu/gradschool Make sure to click the link Explore the Dissertation Process for much more information: https://www.ucumberlands.edu/gradschool/disserta tion Powered by Beeline Reader course-835/week-7/Reminder_ Plagiarism_beeline.html Bright Dark
  • 51. Blues Grays Night Students - Plagiarism will continuously be checked even after the term is over. Should plagiarism be confirmed, one of the consequences will apply. This could potentially change your final grade. YES - your grade can be changed after the term is over! As a reminder, before completing the final research paper,
  • 52. please review UC's academic honesty policy again: Academic Integrity/ Plagiarism (This information is included in all syllabi at University of the Cumberlands) At a Christian liberal arts university committed to the pursuit of truth and understanding, any act of academic dishonesty is especially distressing and cannot be tolerated. In general, academic dishonesty involves the abuse and misuse of information or people to gain an undeserved academic advantage or evaluation. The common forms of academic dishonesty include:Cheating – using deception in the taking of tests or the preparation of written work, using unauthorized materials, copying another person’s work with or without consent, or assisting another in such activities.Lying – falsifying, fabricating, or forging information in either written, spoken, or video presentations.Plagiarism—using the published writings, data, interpretations, or ideas of another without proper documentation. Plagiarism includes copying and pasting material from the Internet into assignments without properly citing the source of the material. Plagiarism can happen by mistake - so you need to be careful! Episodes of academic dishonesty are reported to the Vice President for Academic Affairs. The potential penalty for academic dishonesty includes a failing grade on a particular assignment, a failing grade for the entire course, or charges
  • 53. against the student with the appropriate disciplinary body. Plagiarism Offense // Consequence:First Offense // 0 on the assignmentSecond Offense // Removal from course = F for course gradeThird Offense // Dismissal from University Remember - Self-plagiarism is still plagiarism and not allowed – you cannot use previous class work from this or any previous courses whether or not it was originally submitted to University of the Cumberlands. SafeAssign is an international global database - meaning it checks for plagiarism across the globe. Powered by Beeline Reader course-835/week-7/Week 7 Overview_beeline.html Bright Dark
  • 54. Blues Grays Night In week 7, students will examine maturity models in IT governance and look at some risk management best practices. Additionally, students will examine ways on how to analyze and understand risk inventories. Lastly, students will examine risk from a human perspective focus and how rules govern the protection of human when participating in research.
  • 55. Powered by Beeline Reader course-835/week-7/Week 7 Preview_beeline.html Bright Dark Blues
  • 56. Grays Night Welcome to Week 7, CLASS! I trust, we had a good week! Please review the following article to know more about Enterprise Risk Management. https://www.pmi.org/learning/library/enterprise-risk- management-application-implementation-5831 The activities this week will help us to know about the role of IRB in the dissertation, which include: When conducting research, we must sometimes gain permission from the governing body. In research, we call this the Institutional Review Board (IRB). For Discussion, please ensure we respond to the prompts in our own words. If we need to quote or use content from a source, ensure that we paraphrase the information to demonstrate our
  • 57. knowledge of the content. Remember to ENGAGE the other students in the class in dialogue, as they are discussion thread. • Providing the ITS835 Final Project Assignment: Be sure to answer each question and site your work to support your position. Powered by Beeline Reader course-836/week-7/Assignments_beeline.html Bright Dark
  • 58. Blues Grays Night This week you have 1 assignment to complete. Powered by Beeline Reader course-836/week-7/course-836-discussion-page-1.txt There is much discussion regarding Data Analytics and Data Mining. Sometimes these terms are used synonymously but there is a difference. What is the difference between Data Analytics vs Data Mining? Please provide an example of how
  • 59. each is used. ===== Write 250 words. Use Scholarly articles and APA 7 format. Mandatory to site the given articles in Reading Assignments_beeline course-836/week-7/Formalizing Your Information Technology Dissertation_beeline.html Bright
  • 61. Dr. Steven Brown, PhD IT Program Director, has created a presentation on how to move on from the topic to examine the next stage in a doctoral dissertation, and where research questions will flow from. https://us- lti.bbcollab.com/recording/ec59190a6535499ca19e8466dc7d2aa 5 Powered by Beeline Reader course-836/week-7/Objectives_beeline.html Bright Dark
  • 62. Blues Grays Night By the end of this week, you should be able to:Describe data miningIdentify types of data mining toolsExplain how data mining and analytics work together Powered by Beeline Reader
  • 64. Night Buntine, W. (2020). Machine learning after the deep learning revolution. Frontiers of Computer Science, 14(6), 1. Cunha, M. N., Chuchu, T., & Maziriri, E. T. (2020). Threats, Challenges, and Opportunities for Open Universities and Massive Online Open Courses in the Digital Revolution. International Journal of Emerging Technolo gies in Learning, 15(12), 191–204. https://doi.org/10.3991/ijet.v15i12.13435 Marcu, D., & Danubianu, M. (2019). Learning Analytics or Educational Data Mining? This is the Question.. BRAIN: Broad Research in Artificial Intelligence & Neuroscience, 10, 1–14. Poudyal, S., Akhtar, Z., Dasgupta, D., & Gupta, K. D. (2019). Malware Analytics: Review of Data Mining, Machine Learning and Big Data Perspectives. 2019 IEEE Symposium Series on Computational Intelligence (SSCI), Computational Intelligence (SSCI), 2019 IEEE Symposium Series On, 649–656. https://doi.org/10.1109/SSCI44817.2019.9002996 Powered by Beeline Reader
  • 65. course-836/week-7/Week 7 Overview - Big Data Mining vs Analytics_beeline.html Bright Dark Blues
  • 66. Grays Night Data mining is the exploration and analysis of large data to discover meaningful patterns and rules. Data mining aims to predict future outcomes. Additionally, data mining techniques are used to build machine learning (ML) models that power modern artificial intelligence (AI) applications such as search engine algorithms and recommendation systems. Benefits of Data Mining:Automated Decision-MakingAccurate Prediction and ForecastingCost ReductionCustomer Insights While a powerful process, data mining is hindered by the increasing quantity and complexity of big data. Where exabytes of data are collected by firms every day, decision-makers need ways to extract, analyze, and gain insight from their abundant repository of data.
  • 67. Data mining has two primary processes: supervised and unsupervised learning. Data mining software is a tool to convert raw and unstructured data into useful information in order to optimize the decision making ability. This software offers enterprises an ability of predictive analysis which helps them forecasting marketing strategy and consumers behavior. Steps involved in data mining include data collection, data processing and then software sort the data depending on user’s result in the form of graph or table. Powered by Beeline Reader BuAd 410: Organization Change and DevelopmentTeam Assignment # 1: Reading Facilitation prepare a summary of the key points in a selected reading, present it to the class using a Powerpoint presentation and facilitate an open class discussion. The instructor will monitor the discussion and award class participation marks. The final assignment submission is to be word-processed, with a title page (to, topic/subject, from and date) and no cover. The readings used in your assignment are to include in-text sources
  • 68. and be documented in a references list at the end of your assignment. (Refer to Blackboard or the Library website for APA citation style help and adhere to the Guidelines for Writing Summaries below.) “To summarize is to extract the main message or central point of a passage. A summary does not include supporting evidence or details” (Troyka, 1998, p.44). Summarizing the key points Guidelines for writing your summaries and designing a practical tool: Identify the main points and condense them without losing the essence of the material. Use your own words to condense the message. Keep your summary short (1 or 2 pages) – be creative and present your work in a practical manner Do not plagiarize. Document carefully. You are required to give the source of any summary, just as you do for quotations and paraphrases. Conclude with a critical analysis and summary of the reading material. The article summary and a copy of the PowerPoint or other visual aid used in class is to be submitted to your professor
  • 69. (Moodle) 12 hours before the scheduled class presentation.