This document discusses orientation and physical working conditions. It defines orientation as a systematic introduction of employees to their jobs, coworkers, and organization. Orientation typically conveys general work information, company history, and policies. The document also discusses objectives of orientation and who should conduct it. It then covers potential orientation problems. Physical working conditions discussed include fatigue, monotony, boredom, industrial accidents, health, safety, security, and ensuring employee morale. Grievance handling procedures are also outlined.
1. Module 8
Orientation and Physical Working Conditions
MPA 212 Human Resource Development
and Management
2. ORIENTATION
“Orientation is a systematic and planned
introduction of employees to their jobs, their co-
workers and the organization.”
Typically orientation conveys 3 types of information.
General information about daily work routine.
A review of the organization’s history.
A detailed presentation , perhaps in a brochure of he
organization’s policies, work rules and employee
benefits.
3. Objectives
• To help new staff form
positive first impressions,
that he/she belongs to the
company, feels welcome
and supported;
• To assist in understanding
the culture and values;
• To improve staff
efficiency, work
standards, revenue and
profits;
• To improve staff morale.
4. • Members of HR
• Members of management
• Experts in Specific fields
involved in an employee orientation?
Who should conduct or actively
5. How to Orient Successfully?
• A systematic plan should be
followed.
• A check list of points to be included
in orientation should be prepared.
• An orientation booklet should be
provided.
• Anyone who is promoted or
transferred from one job to
another should be oriented.
• The aim should be to convey a
clear picture of the working of the
organization.
6. Problems of Orientation
• Busy or Untrained supervisor
• Too much information
• Overloaded with paperwork
• Given menial tasks
• Employee thrown into
action soon
• Wrong perceptions of
employees
7. Working Conditions
• The conditions in which an individual or staff
works, including but not limited to such
things as amenities, physical environment,
stress and noise level, degree of safety or
danger and the like.
8. Fatigue
• It is define as a state of being tired. It can be caused
by lone hours of work, long hours of physical or
mental activity, inadequate rest, excessive stress and
combination of these factors.
• Fatigue is defined as a decrease in the capacity of a
person to carry out the work because of the previous
work.
9. Monotony and Boredom
• It is defined as a varying
uniformity, means dislike of
work mainly due to repetition
of work. One becomes
uninterested or bored and it
manifests as a lessening
desire to perform optimally
to the best of their
capabilities.
• Monotony means dull.
Monotonous means dry,
unvarying, tedious and
uninteresting. The terms
monotony and boredom are
usually used to indicate the
undesirable effects of
repetitive work.
10. Boredom
• The term boredom is more
inclusive and refers to
unfavorable attitude and
feeling the worker may have
for the task he is performing.
Monotony can be one of the
causes of boredom.
• Monotony and boredom are
subjective phenomena in the
sense they are caused by the
way a person views his task
from time to time, causing
the output to fluctuate and to
decline progressively.
11. Industrial Accidents
Meaning
•Industrial disasters or accidents occur either
by accident, negligent or incompetence. They
cause great damage to property, injury or loss
of life.
Causes of Accidents
1.Unsafe conditions
2.Unsafe Acts
3.Other causes
Prevention
1.Design a safe work
environment
2.Guards, handrails
3.Safety goggles, helmets
4.Warning light
5.Automatic shutoffs
12. The terms health, safety and security
are closely related to each other.
Health is the general state of well
being. It not only includes physical
well being, but also emotional and
mental well being.
Safety refers to the act of
protecting the physical well being of
an employee. It includes the risk of
accidents caused due to machinery,
fire or diseases.
Security refers to protecting
facilities and equipment from
unauthorized access.
Employee Safety
13. Importance of
Employee
Safety
1. Higher productivity
2. Increased efficiency and quality
3. Reduced medical and insurance
costs
4. Lower worker’s compensation
rates and payments
5. Improved reputation as an
employer of choice
14. Ensuring Employee Health
1. Cleanliness (sewerage and
sanitation)
2. Air ventilation and
temperature
3. Good lighting
4. Safe drinking water
5. Clean toilets
6. Safety of building
equipment and other
infrastructure
15. Morale
Flippo has described morale “as
a mental condition or attitude
of individual and groups which
determines their willingness to
co-operate.”
Good morale is evidenced by
employee enthusiasm,
voluntary confirmation with
regulations and orders, and a
willingness to cooperate with
others in the accomplishment
of an organization’s objective.
17. Grievances According to International
Labor Organization
“A grievance is a complaint of
one or more workers in
respect of wages, allowance,
conditions of work and
interpretation of service
stipulations, covering such
areas as overtime, leave,
transfer, promotion, seniority
job assignment and
termination of services.”
18. Grievances Handling
1. To enable the employee to air his/her
grievances
2. To clarify the nature of the grievances
3. To investigate the reasons for dissatisfaction
4. To obtain where possible, a speedy resolution
to the problem
5. To take appropriate actions and ensure that
promises are kept
6. To inform the employee of his or her right to
take the grievance to the next stage of the
procedure, in the event of an unsuccessful
resolution