2. US Based Award-winning global provider of IT services and BPO services
and
Founded in 1996 in the US, headquartered in Edison, NJ
Owned
More than 1,500 professionals worldwide
Presence in New Jersey, Pennsylvania, Georgia, Illinois, California,
Canada, and India
Global Development and Training Centers in Pennsylvania and India
Robust 847% growth in revenue over the last 5 years
Growth
MCO Central – Software for Management of Workers Compensation Claims
Product
Customer Centric Engagement Model
Guiding
Ethos
Most of Marlabs’ business from repeat/referral customers
3. Deloitte Technology
INC 500 (2002 – 2006)
(2002 – 2003, 2006)
Hall of Fame
Fast 500
Black Book Top 10
Deloitte Technology
BPO healthcare
(2002 – 2007)
revenue cycle mgt.
Fast 50
companies (2007)
VAR Business
NJ Finest
(2006 – 2007)
(2005 – 2006)
500
CRN top five E&Y Entrepreneur
Application Of The Year Finalist
Developers (2005) (2005 - 2006)
Best Places
to Work in NJ
(2005)
7. Client
Successes!
Developed PDA data collection system for streamlining processes
towards reducing cycle times and improving productivity. By
replacing a cumbersome barcode reader based process with an
intuitive PDA based system, the client was able to record data in real
time and track clinical workflows.
Solution for end to end management of Workers’ Compensation
Claim Processing, from Injury Report through Case Mgt., Medical Bill
Processing and Reporting
Analyzed their current provider software portal and created single
specification document defining all technical and business
functionality - eliminating earlier system documentation gaps and
making it easy to maintain and support the application in the future
8. Client
Successes!
Supported replacing of their existing Market Surveillance system. The
legacy system used to experience substantial downtime. The new
system enabled uptime of over 99%, increased performance to
handle more transactions, and reduced operational costs.
Built a BI solution that provided complete and accurate aggregation
of domestic and international equity positions and improving system
response time by over 20%.
Application for managing and executing detailed media plans nation-
wide eliminating manual tracking of media activity and enabling the
fine-tuning of media plans for maximum ROI by factoring results
from own media activity as well as competitive activity
9. Client
Successes!
Automated and improved the clinical study management process,
electronically capturing and retaining all clinical study data, and
mitigating the challenge faced in reviewing huge volumes of medical
data
Built a global event scheduling system that replaces disconnected
departmental systems to manage worldwide events through an online
web portal
19. Marlabs has established mature processes as well as robust internal controls
Deliver quality products and services:
Achieved SEI CMMI Level III Certification
On the road to SEI CMMI Level V
Institutionalized continuous process improvement…Quality is a “continuing
journey”
Safeguard customer data and mitigate risk:
SAS-70 is an auditing standard developed by the AICPA
Our internal controls have been assessed and verified to be SAS-70 compliant
