Get To Know Marlabs!
Robust Growth Award-winning global provider of IT services and BPO services Founded in 1996 in the US, headquartered in Ed...
Performance
INC 500 (2002 – 2006)  Hall of Fame Deloitte Technology (2002 – 2007) Fast 50  VAR Business  (2006 – 2007) 500  Top five A...
Service Offerings Marlabs
The three M’s! Marlabs
Human Capital Strategy   Marlabs
People, Process  and Culture Our
Culture Excelling employees Our leads to
Global Training Center Managing skills
CMMI Level 3 Quality Systems Striving for excellence Process and Quality Management Team Mix of best-in-class third-party ...
Service offering Clients by
Developed  PDA data collection  system for streamlining processes towards reducing cycle times and improving productivity....
Supported  replacing of their existing Market Surveillance system . The legacy system used to experience substantial downt...
Automated and improved the clinical study management process,  electronically capturing and retaining all clinical study d...
Performance
Marlabs Corporate Office Piscataway, NJ
Marlabs Global Center of Excellence Bethlehem, PA
Marlabs Global Center of Excellence Mysore, India
Marlabs Global Delivery Center Bangalore, India
<ul><li>Marlabs has established mature processes as well as robust internal controls </li></ul><ul><li>Deliver quality pro...
 
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Get To Know Marlabs...

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  • Get To Know Marlabs...

    1. 1. Get To Know Marlabs!
    2. 2. Robust Growth Award-winning global provider of IT services and BPO services Founded in 1996 in the US, headquartered in Edison, NJ More than 1,500 professionals worldwide Presence in New Jersey, Pennsylvania, Georgia, Illinois, California, Canada, India Global Development and Training Centers in Pennsylvania and India 847% growth in revenue over the last 5 years Product Guiding Ethos US Based and Owned MCO Central – Software for Management of Workers Compensation Claims Customer Centric Engagement Model Most of Marlabs’ business from repeat/referral customers We are Who
    3. 3. Performance
    4. 4. INC 500 (2002 – 2006) Hall of Fame Deloitte Technology (2002 – 2007) Fast 50 VAR Business (2006 – 2007) 500 Top five Application Developers (2005), Fast Growth 100 (2008) Best Places to Work in NJ (2005) Deloitte Technology (2002 – 2003, 2006) Fast 500 Black Book Top 10 BPO healthcare revenue cycle mgt. companies (2007) NJ Finest (2005 – 2006) E&Y Entrepreneur Of The Year Finalist (2005 - 2006) Accolades The Software 500 (2008)
    5. 5. Service Offerings Marlabs
    6. 6. The three M’s! Marlabs
    7. 7. Human Capital Strategy Marlabs
    8. 8. People, Process and Culture Our
    9. 9. Culture Excelling employees Our leads to
    10. 10. Global Training Center Managing skills
    11. 11. CMMI Level 3 Quality Systems Striving for excellence Process and Quality Management Team Mix of best-in-class third-party tools and internally developed tools Based on industry standards such as SEI CMMI, ISO 9001:2000, ISO 27001, SAS 70, PMBOK, and PCMM Various development methods such as Waterfall, Incremental, Iterative, and Prototype
    12. 12. Service offering Clients by
    13. 13. Developed PDA data collection system for streamlining processes towards reducing cycle times and improving productivity. By replacing a cumbersome barcode reader based process with an intuitive PDA based system, the client was able to record data in real time and track clinical workflows. Solution for end to end management of Workers’ Compensation Claim Processing , from Injury Report through Case Mgt., Medical Bill Processing and Reporting Analyzed their current provider software portal and created single specification document defining all technical and business functionality - eliminating earlier system documentation gaps and making it easy to maintain and support the application in the future Successes! Client
    14. 14. Supported replacing of their existing Market Surveillance system . The legacy system used to experience substantial downtime. The new system enabled uptime of over 99%, increased performance to handle more transactions, and reduced operational costs. Built a BI solution that provided complete and accurate aggregation of domestic and international equity positions and improving system response time by over 20%. Application for managing and executing detailed media plans nation-wide eliminating manual tracking of media activity and enabling the fine-tuning of media plans for maximum ROI by factoring results from own media activity as well as competitive activity Successes! Client
    15. 15. Automated and improved the clinical study management process, electronically capturing and retaining all clinical study data, and mitigating the challenge faced in reviewing huge volumes of medical data Built a global event scheduling system that replaces disconnected departmental systems to manage worldwide events through an online web portal Successes! Client
    16. 16. Performance
    17. 17. Marlabs Corporate Office Piscataway, NJ
    18. 18. Marlabs Global Center of Excellence Bethlehem, PA
    19. 19. Marlabs Global Center of Excellence Mysore, India
    20. 20. Marlabs Global Delivery Center Bangalore, India
    21. 21. <ul><li>Marlabs has established mature processes as well as robust internal controls </li></ul><ul><li>Deliver quality products and services: </li></ul><ul><ul><li>Achieved SEI CMMI Level III Certification </li></ul></ul><ul><ul><li>On the road to SEI CMMI Level V </li></ul></ul><ul><ul><li>Institutionalized continuous process improvement…Quality is a “continuing journey” </li></ul></ul><ul><li>Safeguard customer data and mitigate risk: </li></ul><ul><ul><li>SAS-70 is an auditing standard developed by the AICPA </li></ul></ul><ul><ul><li>Our internal controls have been assessed and verified to be SAS-70 compliant </li></ul></ul>

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