Effective communication training

1. La Ville – IRD
Hazem Saleh

2. What is the communication?
Its involves getting information from someone
to anther with same contact without any
changes, also about creation and changing the
ideas.

3. What is the communication skills?
The tools we use to do effective
communication although the different
between each other (culture, language, age,
experience, different communication style(.

4. The communication process
Any communication process passing by 6channels
Sender: the source or the person who
create the massage and he is the only person
who know it 100%.

5. Encoding: because we are different
(langue, experience, ets( the source need to
convert this message by putting it in form to
the receiver to understand.

6. Decoding: it’s the receiver process to
translate the message to understand.

7. Message: is the content or what is
communicated.

8. Channel: is about the way that massage has
been translated, it can be different up to the
situation and type of the message.

9. Feedback: the observation of the receiver
response by the sender

11.
How is the good communication is important for IRD?
..………………………………………………………………………………………

12. What we can do to avoid miss communication
between us?
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13. What can you see ?