Performance Management Systems

1. 5th International Conference, Athens HRM in Europe: trends and challenges Performance ManagementChallenges in motivating and steering employees to improve performance Prof. dr. Koen Dewettinck HRM Centre Vlerick Leuven Gent Management School

2. Company objectives Employee energy

3. Performance management ?

5. PM-practices in Belgianorganisations

6. N = 319

7. Study 2: Employee perspective

8. ExperiencewithPM-practices and quality of leadership

10. Objective setting

11. Link withpay

13. Objective setting

14. Link withpay

16. Focus during conversations ? % % % % Performance Improvement % What ?Balance How ?

18. Objective setting

19. Link withpay

21. Strategicrelevanceorrelevancefor the individual ?

23. Participation in target setting fostersacceptance

24. Whentop-downcascading: timing crucial

25. Balancebetweenwhat and how

28. Objective setting

29. Link withpay

31. Contra:

32. PM conversation ≈ negotiation

35. Individualor team criticalfor succes ?

36. Howsolid is the PM-systemcurrently ?

38. Objective setting

39. Link withpay

41. Through PM conversations, I have been able to improve my performance Duration conversation (minutes) Source: Re©ipe’s Bos study 2007; n = 5778

42. Employee empoweremnt Yearly Half-Yearly Monthly Weekly Daily # informal conversations Source: Re©ipe’s Bos study 2007; n = 5778

43. PM related Training

45. PM is much more thanjust a “system”

46. Link withpay: powerfulbut sensitive

47. Feedback and qualityof conversations is key