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The 4 Components of an Employee-Led Lean Initiative

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Presented by Simon Murray and Benny Ausmus of Big Change Agency

In this KaiNexus webinar, you will learn four elements of Lean transformation, including how to:

Create the environment / culture
Bring in structure and systems
Implement and measure the results
Develop the people

Published in: Business
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The 4 Components of an Employee-Led Lean Initiative

  1. 1. 4 Components of an Employee-Led Improvement Initiative Mark Graban VP of Improvement & Innovation Services KaiNexus @MarkGraban Simon Murray Program Director Big Change Agency Benny Ausmus CEO & Lead Facilitator Big Change Agency
  2. 2. Webinar Logistics • Presentation (45 minutes) • Q&A (10 minutes) – Use the GoToWebinar Meeting Panel to submit a question at any time • Recording link & slides will be sent via email – Also – see the “Handouts” feature and Chat box
  3. 3. Benny Ausmus 4 Components of an Employee Led Improvement Initiative www.bigchangeagency.com CEO & LEAD FACILITATOR Presents……. Simon Murray PROGRAM DIRECTOR
  4. 4. The Ultimate Irony 80% of Companies are not achieving expected value from LEAN. The majority of improvement rollouts create more waste than they save. Even Lean has become a misapplied, misunderstood misnomer. More than 60% of Six Sigma Programs fail 70% Fail to achieve savings targets.
  5. 5. What Is An Employee Led Initiative qSponsored, Supported and Championed by the leadership team qThe employees are fully engaged and constantly push leadership to support new initiatives qDaily meetings and improvement projects are led by the employees and not supervisors or managers qEmployees at all levels have the opportunity to be leaders in their own way
  6. 6. Chobani Case Study Results Why Chobani Chose BIG Change ❏To align teams to common values and goals within the business ❏To embed CI and lean processes in the day to day business ❏To engage the staff and organise improvement initiatives ❏To provide a sustainable coaching and training framework ❏To support and accelerate the leadership team’s strategic plans ❏To enable a culture where each employee understands and believes in continuous improvement What were the results? ❏Average production line increases of 23% ❏50% Reduction in customer complaints ❏Built capability with the engaged front line workers leading the improvement initiatives Chobani - video case study https://www.bigchangeagency.com/manufacturing
  7. 7. The Engagement Puzzle PURPOSE PEOPLE PROCESS PERFORMANCE
  8. 8. The Pieces of the Puzzle - Purpose FACILITATION PURPOSE Vision Mission Values Standards BIG Important Goals Common Language Define True Cultural North in a way that everybody can connect with and make sure that the connection has taken place through daily discussion and involvement.
  9. 9. The Pieces of the Puzzle - Process CONSULTING PROCESS Daily Stand Up Improvement Teams Communication Processes Enable collaboration and momentum with a structured cycle of: ● Communication meetings ● Improvement projects ● Cross functional team initiatives
  10. 10. The Pieces of the Puzzle - Performance TRAINING PERFORMANCE Result & Action KPI Visible Dashboards A Game We Can Win Ensure that everybody in the business owns the performance measures for their area. Focus on Action KPI before the Result. Utilise the most relevant tools for real time visual display of performance.
  11. 11. The Pieces of the Puzzle - People COACHING PEOPLE Mindset Behaviour Individual Goals Skills People development and coaching is the most effective when delivered in a framework of Purpose, Process, Performance. True success through engagement happens when we align people and performance to purpose and process. We can now see if challenges are related to behaviour or systems and processes and deliver the right message in coaching sessions.
  12. 12. Putting It All Together FACILITATION PURPOSE COACHING PEOPLE CONSULTING PROCESS TRAINING PERFORMANCE Vision Mission Values Standards BIG Important Goals Common Language Daily Stand Up Mindset Behaviour Individual Goals Skills Improvement Teams Communication Processes Result & Action KPI Visible Dashboards A Game We Can Win
  13. 13. Keep Your Plates Spinning ❏Each Component Exists in all the components ❏Problems can be identified as coming from Purpose, Process, Performance or People ❏Each area requires ongoing attention ❏Nothing is set and forget ❏Develop people in each of these areas to teach others this knowledge ❏The absolute goal is Generative knowledge in the culture
  14. 14. www.bigchangeagency.com THANK YOU Thank You Simon Murray PROGRAM DIRECTOR Email: murray@bigchangeagency.com Linkedin: https://www.linkedin.com/in/simon-murray-0b157148/ Benny Ausmus CEO & LEAD FACILITATOR Email: ausmus@bigchangeagency.com Linkedin: https://www.linkedin.com/in/bennyausmus/
  15. 15. Announcements (Then Q&A)
  16. 16. Ask Us Anything! • Mark Graban & Dr. Greg Jacobson • Next Episode (#17) January 9, 1 pm ET • Register & submit questions via http://kainexus.com/webinars • Past episodes available on YouTube
  17. 17. Other Resources www.KaiNexus.com/webinars Blog.KaiNexus.com
  18. 18. KaiNexus Podcasts • www.KaiNexus.com/podcasts • Subscribe via: – iTunes – Google Play – Stitcher
  19. 19. Q&A • Web: – www.kainexus.com – blog.kainexus.com – www.bigchangeagency.com • Webinars on Demand: – www.kainexus.com/webinars • Social Media: – www.twitter.com/kainexus – www.linkedin.com/company/kainexus – www.facebook.com/kainexus Mark Graban VP of Improvement & Innovation Services Mark@KaiNexus.com @MarkGraban Simon Murray Program Director Big Change Agency murray@bigchangeagency.com Benny Ausmus CEO & Lead Facilitator Big Change Agency ausmus@bigchangeagency.com

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