Success Stories Track - ICON14

1. z
@
Unlocking The Automation Tools To Hire, Train, & Retain An All-Star Team
HR Automation
Select Photo-Graphics
www.selectphotographics.com.com

2. Select Photo-
Graphics
Unlocking The Tools To Hire, Train, & Retain An All-Star Team
HR Automation

3. Meet The Smith Boys
Overview
Entrepreneurs
Royals Fans
Automation Junkies
Infusionsoft Fanatics
Midwesterners

4. @
@spgraphics
•Owners of Select Photo-Graphics
•Owners of Text In Church
•16 Years In Business
•7 Full-time Employees
•40+ Seasonal Employees
Who Are These Guys Anyway
2012 Infusionsoft
Industry Innovator Award

5. Select Photo-Graphics
2012 Automation Champions

6. Tyler Smith #ICON14

7. @
@spgraphics
My Corner Office

8. Tyler Smith #ICON14

9. @
@spgraphicsTyler Smith #ICON14
@infusionsoft
The Game Plan...
Application Hoops
Phone Interview
Group Interview
Welcome To The Team
Train For Success
Retain Your All-Stars
Feedback Loops
Q&A
3 Short Answer ?s
Text “ICON” to 816-482-3337

10. @
@spgraphics
Build Your All-Star Team In 5 Steps
HIR
E
Infusionsoft Webform
& Next Step Sequence
Application
Infusionsoft Tags &
Next Step Sequence
Phone Interview
Infusionsoft Tags &
Welcome Aboard
Sequences
Onboard
Infusionsoft Webform
& Next Step Sequence
Short Answer ?s
Infusionsoft Tags &
Next Step Sequence
Group Interview

11. Tyler Smith #ICON14

12. @
@spgraphics
Application Hoops
45
Complete Phone
Interview
36Group Interview
73
Complete 3
Short Answer
147
Complete
Application

13. Select Photo-Graphics
Jump Through Hoops…
Phone Interview
Group Interview
Application
3 Short Answer Questions

14. The Application
Hoop #1
Create Webform
Create Next Steps
Sequence

15. Tyler Smith #ICON14
We Don’t Read Them…

16. Select Photo-Graphics
The Application…
Personal email
Next steps
Ask the right questions
Formal response from HR

17. 3 Short Answer Questions
Hoop #2
Create Webform
Create Next Steps
Sequence

18. Tyler Smith #ICON14
Yep…
3 Essays…

19. Select Photo-Graphics
3 Short Answer Questions…
Personal email
Next steps
Ask probing questions
Formal response from HR

20. Automated Phone Interview
Hoop #3
Create Tags
Create Next Steps
Sequence
Create Rejection
Sequence

21. @
@spgraphics
The Phone Interview
•Take FOR-EV-ER
•Largely Ineffective

22. @
@spgraphics
Automated Phone Interview

23. Select Photo-Graphics
Automated Phone Interview…
Tag pass or fail
Next steps or rejection
Record interview questions
Receive mp3 via email

24. Group Interview
Hoop #4
Create Tags
Create Next Steps
Sequences
Create Rejection
Sequence

25. @
@spgraphics
____
Solo Interviews
36 Total Labor Hours
1 Interviews / Hour
36 Interviews
/..

26. @
@spgraphics
Group Interviews
3 Total Labor Hours
12 Interviews / Hour____
36 Interviews
/..

27. Select Photo-Graphics
Group Interviews…
Tag pass or fail
Onboard or rejection
Set dates & time fields
Set clear scoring system

28. Tyler Smith #ICON14
Yep…
3 Essays…

29. @
@spgraphics
Automated Hiring Process
45
Complete Phone
Interview
36Group Interview
73
Complete 3
Short Answer
147
Complete
Application

30. Tyler Smith #ICON14
Now the fun really begins!
Finally… They’re Hired
Text “ICON” to 816-482-3337

31. @
@spgraphicsTyler Smith #ICON14
@infusionsoft
Building An All-Star Team
Welcome Training Retention
Official HR stuff
Friendly welcome emails
Wow them
Video training
Live training
Test their knowledge
Long-term training
sequence
Thank you cards
Birthday gifts
Feedback loop
Check in via email

32. @
@spgraphics
Welcome To The Team
Impression
1
Official Acceptance Letter
Welcome Emails
Employment Forms
st
WOW BOX

33. Select Photo-Graphics
Welcome…
Personal welcome emails
Wow box
Make a great 1st impression
Acceptance letter from HR

34. Tyler Smith #ICON14
Video training is just plain smart…
Automated video training is brilliant
 Highly effective
 Measurable
 Repeatable
Training For Success
Live Training Sessions
Video Training Library Test Their Knowledge
Long-term Training
Sequence

35. @
@spgraphics
Birthday
Brownies
Retain Your All-Stars
Birthday
Cards
Random
Thank You
Cards
Random
Gift Cards

36. @
@spgraphics
Automated Retention Plan

37. @
@spgraphics
The Magic Sauce

38. @
@spgraphics
Automate Your Hiring
HIR
E
Infusionsoft Webform
& Next Step Sequence
Application
Infusionsoft Tags &
Next Step Sequence
Phone Interview
Infusionsoft Tags &
Welcome Aboard
Sequences
Onboard
Infusionsoft Webform
& Next Step Sequence
Short Answer ?s
Infusionsoft Tags &
Next Step Sequence
Group Interview

39. @
@spgraphics
Want My Rolodex?
Text PLEASE
to 816-482-3337
Jack can handle it…

40. Tyler Smith #ICON14
Perfection first… Automation second.
Discussion Time
Text “ICON” to 816-482-3337

41. Tyler Smith #ICON14

42. Tyler Smith #ICON14
Perfection first… Automation second.
Discussion Time
Text “ICON” to 816-482-3337

43. Select Photo-
Graphics
Unlocking The Tools To Hire, Train, & Retain An All-Star Team
HR Automation