Tyler & Don Smith - Select Photo Graphics

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Success Stories Track - ICON14

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Tyler & Don Smith - Select Photo Graphics

  1. 1. z @ Unlocking The Automation Tools To Hire, Train, & Retain An All-Star Team HR Automation Select Photo-Graphics www.selectphotographics.com.com
  2. 2. Select Photo- Graphics Unlocking The Tools To Hire, Train, & Retain An All-Star Team HR Automation
  3. 3. Meet The Smith Boys Overview Entrepreneurs Royals Fans Automation Junkies Infusionsoft Fanatics Midwesterners
  4. 4. @ @spgraphics •Owners of Select Photo-Graphics •Owners of Text In Church •16 Years In Business •7 Full-time Employees •40+ Seasonal Employees Who Are These Guys Anyway 2012 Infusionsoft Industry Innovator Award
  5. 5. Select Photo-Graphics 2012 Automation Champions
  6. 6. Tyler Smith #ICON14
  7. 7. @ @spgraphics My Corner Office
  8. 8. Tyler Smith #ICON14
  9. 9. @ @spgraphicsTyler Smith #ICON14 @infusionsoft The Game Plan... Application Hoops Phone Interview Group Interview Welcome To The Team Train For Success Retain Your All-Stars Feedback Loops Q&A 3 Short Answer ?s Text “ICON” to 816-482-3337
  10. 10. @ @spgraphics Build Your All-Star Team In 5 Steps HIR E Infusionsoft Webform & Next Step Sequence Application Infusionsoft Tags & Next Step Sequence Phone Interview Infusionsoft Tags & Welcome Aboard Sequences Onboard Infusionsoft Webform & Next Step Sequence Short Answer ?s Infusionsoft Tags & Next Step Sequence Group Interview
  11. 11. Tyler Smith #ICON14
  12. 12. @ @spgraphics Application Hoops 45 Complete Phone Interview 36Group Interview 73 Complete 3 Short Answer 147 Complete Application
  13. 13. Select Photo-Graphics Jump Through Hoops… Phone Interview Group Interview Application 3 Short Answer Questions
  14. 14. The Application Hoop #1 Create Webform Create Next Steps Sequence
  15. 15. Tyler Smith #ICON14 We Don’t Read Them…
  16. 16. Select Photo-Graphics The Application… Personal email Next steps Ask the right questions Formal response from HR
  17. 17. 3 Short Answer Questions Hoop #2 Create Webform Create Next Steps Sequence
  18. 18. Tyler Smith #ICON14 Yep… 3 Essays…
  19. 19. Select Photo-Graphics 3 Short Answer Questions… Personal email Next steps Ask probing questions Formal response from HR
  20. 20. Automated Phone Interview Hoop #3 Create Tags Create Next Steps Sequence Create Rejection Sequence
  21. 21. @ @spgraphics The Phone Interview •Take FOR-EV-ER •Largely Ineffective
  22. 22. @ @spgraphics Automated Phone Interview
  23. 23. Select Photo-Graphics Automated Phone Interview… Tag pass or fail Next steps or rejection Record interview questions Receive mp3 via email
  24. 24. Group Interview Hoop #4 Create Tags Create Next Steps Sequences Create Rejection Sequence
  25. 25. @ @spgraphics ____ Solo Interviews 36 Total Labor Hours 1 Interviews / Hour 36 Interviews /..
  26. 26. @ @spgraphics Group Interviews 3 Total Labor Hours 12 Interviews / Hour____ 36 Interviews /..
  27. 27. Select Photo-Graphics Group Interviews… Tag pass or fail Onboard or rejection Set dates & time fields Set clear scoring system
  28. 28. Tyler Smith #ICON14 Yep… 3 Essays…
  29. 29. @ @spgraphics Automated Hiring Process 45 Complete Phone Interview 36Group Interview 73 Complete 3 Short Answer 147 Complete Application
  30. 30. Tyler Smith #ICON14 Now the fun really begins! Finally… They’re Hired Text “ICON” to 816-482-3337
  31. 31. @ @spgraphicsTyler Smith #ICON14 @infusionsoft Building An All-Star Team Welcome Training Retention Official HR stuff Friendly welcome emails Wow them Video training Live training Test their knowledge Long-term training sequence Thank you cards Birthday gifts Feedback loop Check in via email
  32. 32. @ @spgraphics Welcome To The Team Impression 1 Official Acceptance Letter Welcome Emails Employment Forms st WOW BOX
  33. 33. Select Photo-Graphics Welcome… Personal welcome emails Wow box Make a great 1st impression Acceptance letter from HR
  34. 34. Tyler Smith #ICON14 Video training is just plain smart… Automated video training is brilliant  Highly effective  Measurable  Repeatable Training For Success Live Training Sessions Video Training Library Test Their Knowledge Long-term Training Sequence
  35. 35. @ @spgraphics Birthday Brownies Retain Your All-Stars Birthday Cards Random Thank You Cards Random Gift Cards
  36. 36. @ @spgraphics Automated Retention Plan
  37. 37. @ @spgraphics The Magic Sauce
  38. 38. @ @spgraphics Automate Your Hiring HIR E Infusionsoft Webform & Next Step Sequence Application Infusionsoft Tags & Next Step Sequence Phone Interview Infusionsoft Tags & Welcome Aboard Sequences Onboard Infusionsoft Webform & Next Step Sequence Short Answer ?s Infusionsoft Tags & Next Step Sequence Group Interview
  39. 39. @ @spgraphics Want My Rolodex? Text PLEASE to 816-482-3337 Jack can handle it…
  40. 40. Tyler Smith #ICON14 Perfection first… Automation second. Discussion Time Text “ICON” to 816-482-3337
  41. 41. Tyler Smith #ICON14
  42. 42. Tyler Smith #ICON14 Perfection first… Automation second. Discussion Time Text “ICON” to 816-482-3337
  43. 43. Select Photo- Graphics Unlocking The Tools To Hire, Train, & Retain An All-Star Team HR Automation

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