The document discusses InfoMC's Model of Care solution for Special Needs Plans (SNPs). The solution is a care coordination and quality improvement platform that ensures the unique needs of members are identified and addressed through integrated strategies. It promotes a collaborative approach for risk assessment, care planning, and care monitoring. At the core is an integrated Care Plan that is generated using real-time data. The solution also includes a Care Team portal that allows real-time communication and coordination between the care team and members.

1. INFOMC MODEL OF
CARE SOLUTION
QUALITY-DRIVEN STRATEGIES TO
SUPPORT SPECIAL NEEDS PLANS
Special Needs Plans (SNPs) require resources and technologies to successfully manage population health
coordination and clinical outcomes. InfoMC’s Model of Care solution for Special Needs Plans (SNPs) is a care
coordination and quality improvement platform that ensures the unique needs of all member are identified and
addressed. The success of SNPs depends on integrated strategies and approaches
to care management. This is achieved by improving care coordination, mitigating
gaps in care, proactively managing utilization, and ensuring compliance with
NCQA, federal, state, and other mandates. This model of care requires a single
software platform with real-time information sharing and seamless workflow
integration across multiple providers and stakeholders.
InfoMC’s Model of Care solution promotes a collaborative approach for the
identification and stratification, risk assessment, care planning, coordination of
services, and care monitoring of complex and chronically ill members. The solution
is designed to support compliance with NCQA’s Model of Care, providing
Interdisciplinary Care teams (ICTs) with rules-based workflows and proactive
automation for optimal care planning. Through guided workflows, the solution
provides the ICT with the tools to efficiently and effectively collaborate and
coordinate the necessary care, services, and community resources to meet the
comprehensive medical, behavioral health and social needs of the SNP member.
At the center of InfoMC’s Model of Care solution is the integrated Care Plan. Using
real-time data, the system generates pre-populated Care Plans based on the individual member’s physical
and behavioral health conditions, psychosocial factors, and social needs. The integrated Model of Care
workflows guide the ICT through the necessary steps to engage the member, establish and empower the care
team, and ensure coordination of quality-driven care and services throughout the care planning process.
InfoMC’s Care Team portal, Incedo CareConnect,
provides online and mobile access for all ICT members
who share responsibilities for SNP members. Incedo
CareConnect promotes real-time ICT communication,
collaboration and coordination of care while
engaging both the member and caregiver throughout
the process. Incedo CareConnect provides the ICT,
including member and caregiver, access to real-time
data, care plans, assessments and measures,
messaging, task management, scheduling, and care
team alerts.
TO SCHEDULE A DEMO OF THE INFOMC MODEL OF CARE
SOLUTION, PLEASE CONTACT US AT SALES@INFOMC.COM.
INFOMC INC.
101 WEST ELM STREET, SUITE G10, CONSHOHOCKEN, PA 19428
484-530-0100 | SALES@INFOMC.COM | WWW.INFOMC.COM
KEY FEATURES:
 Identification and
Stratification
 Integration with HRAs
 Auto-generated
Care Plans
 Rules-based MoC
Workflow
 Care Team Portal
 Interoperability