This document provides an overview of tag management. It discusses how tags work on websites, how to troubleshoot tags, how to conduct tag audits, how to create a tag governance policy, when to migrate to a tag management system, and how to conduct ongoing monitoring of tags. The presentation was given by Lucas Long from Tag Inspector, a company that provides web analytics, tag management, and other digital marketing services and tools.
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Tag Inspector - Tag Management, Tag Governance, Tag Quality
1. Tag Management Overview
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2. About Tag Inspector and Your Presenter
❏Tag Inspector is a product of InfoTrust, LLC
❏InfoTrust
❏ Web analytics, tag management, and product development
❏ 2,000+ sites analyzed and supported annually
❏ 30+ digital marketing and training programs a year
❏ Offices: Cincinnati, USA and Dubai, UAE
❏Presenting
❏ Lucas Long, Tag Inspector Product Manager & Tag Management Consultant
3. Agenda
❏Tags and How They Work
❏Troubleshooting Tags on a Website
❏Tag Audits
❏Creating a Tag Governance Policy
❏When to Migrate to a TMS
❏Ongoing Monitoring of Tags
❏Summary and Q&A
7. Agenda
❏Tags and How They Work
❏Troubleshooting Tags on a Website
❏Tag Audits
❏Creating a Tag Governance Policy
❏When to Migrate to a TMS
❏Ongoing Monitoring of Tags
❏Summary and Q&A
8. Toubleshooting Tags on a Website
Manual
Network Requests
Plug-ins
Tag Explorer, Ghostery, Platform-specific
Automated tools
Tag Inspector, ObservePoint, Hub’Scan
13. Agenda
❏Tags and How They Work
❏Troubleshooting Tags on a Website
❏Tag Audits
❏Creating a Tag Governance Policy
❏When to Migrate to a TMS
❏Ongoing Monitoring of Tags
❏Summary and Q&A
15. Tag Audit
Current
Tags present, loading behavior, data collected
Gaps
Areas for improvement - new tools to use, remove, data gaps
Needs of the business
Future State
17. Agenda
❏Tags and How They Work
❏Troubleshooting Tags on a Website
❏Tag Audits
❏Creating a Tag Governance Policy
❏When to Migrate to a TMS
❏Ongoing Monitoring of Tags
❏Summary and Q&A
18. Tag Governance Policy
❏What it is
❏ List of allowed, not allowed, and required tags
❏ Requirements for each tag
❏ Documentation for each tag
❏Format
❏ Tag requirements
❏ Standards for new tags
❏ Intake and approval process
19. Creating a Tag Governance Policy
❏Reviewing tags in use
❏ Tag inventory
❏ Business requirements
❏ Legal/security review
❏New tag additions & approval process
❏ Formal request process
❏ Tag documentation
20. Agenda
❏Tags and How They Work
❏Troubleshooting Tags on a Website
❏Tag Audits
❏Creating a Tag Governance Policy
❏When to Migrate to a TMS
❏Ongoing Monitoring of Tags
❏Summary and Q&A
24. Migrating to a TMS - Tips
Leverage the central data layer!
Know the strengths & weaknesses of your tool
Focus on the tags you can control (those loading directly on
your source)
Consider the other platforms you are using
25. Agenda
❏Tags and How They Work
❏Troubleshooting Tags on a Website
❏Tag Audits
❏Creating a Tag Governance Policy
❏When to Migrate to a TMS
❏Ongoing Monitoring of Tags
❏Summary and Q&A
33. Agenda
❏Tags and How They Work
❏Troubleshooting Tags on a Website
❏Tag Audits
❏Creating a Tag Governance Policy
❏When to Migrate to a TMS
❏Ongoing Monitoring of Tags
❏Summary and Q&A