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Online Community
Management
About Me
Patrick O’Keefe
Owner, iFroggy Network
www.ifroggy.com
Author, “Managing Online Forums”
www.managingonlineforums.com


Blogs: ManagingCommunities.com, BadBoyBlog.com
and patrickokeefe.com

Email: patrick@ifroggy.com
Twitter: @iFroggy
Google+: patrickokeefe.com/+
SlideShare: slideshare.net/iFroggy
What is a Community Manager?
Community:

  Yes: No:
Community Isn’t a Choice
Why You Should Care About Community Building…




… Even if You Don’t Care About Community Management
Old
Old




New
What Happens When You Have to


   Remove CNN
       From Your Twitter Handle?
Questions?
About Me
Patrick O’Keefe
Owner, iFroggy Network
www.ifroggy.com
Author, “Managing Online Forums”
www.managingonlineforums.com


Blogs: ManagingCommunities.com, BadBoyBlog.com
and patrickokeefe.com

Email: patrick@ifroggy.com
Twitter: @iFroggy
Google+: patrickokeefe.com/+
SlideShare: slideshare.net/iFroggy

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Online Community Management at CNN TechTuesdays

  • 2.
  • 3.
  • 4.
  • 5. About Me Patrick O’Keefe Owner, iFroggy Network www.ifroggy.com Author, “Managing Online Forums” www.managingonlineforums.com Blogs: ManagingCommunities.com, BadBoyBlog.com and patrickokeefe.com Email: patrick@ifroggy.com Twitter: @iFroggy Google+: patrickokeefe.com/+ SlideShare: slideshare.net/iFroggy
  • 6. What is a Community Manager?
  • 7. Community: Yes: No: Community Isn’t a Choice
  • 8. Why You Should Care About Community Building… … Even if You Don’t Care About Community Management
  • 9.
  • 10. Old
  • 12.
  • 13. What Happens When You Have to Remove CNN From Your Twitter Handle?
  • 15. About Me Patrick O’Keefe Owner, iFroggy Network www.ifroggy.com Author, “Managing Online Forums” www.managingonlineforums.com Blogs: ManagingCommunities.com, BadBoyBlog.com and patrickokeefe.com Email: patrick@ifroggy.com Twitter: @iFroggy Google+: patrickokeefe.com/+ SlideShare: slideshare.net/iFroggy