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Frequently	Asked	Questions
5
CLO	Survey:	Defining	and	Mapping	
Effective	High	Stakes	Learning
6
Agenda
1.  What	is	High-Stakes	Learning?	
2.  Survey	Data	Deep	Dive	
3.  What	Method	is	the	Ideal?	
4.  What	Defines	the	Ideal?		
5.  What	is	the	Path	Forward?	
6
7
What is high stakes learning?
WE	ASKED	408	CLOs	and	1000+	Learners	
•  What	is	the	biggest,	most	important	training	topic	
your	organization	should	focus	on	in	the	coming	2	
years?	
•  What’s	the	best	modality	for	delivering	high-stakes	
learning?	
•  What	do	you	think	about	your	organization’s	current	
learning	culture?	
	
Source:	High	Stakes	Learning	Survey	(learners)	2019,	Intrepid	by	VitalSource	 7
8
Leadership	is	the	Critical,	High-Stakes	Learning	
Priority	According	to	CLOs	Surveyed	
	
•  40%	of	CLOs	chose	
Leadership	
•  Six	times	higher	than	
the	next	closest	answer	
•  Soft	skills	and	
Innovation	came	in	
around	7%	respectively
9
Best Modality for High-Stakes Learning?
Source:	High	Stakes	Learning	Survey	(learners)	2019,	Intrepid	by	VitalSource	+	Survey	by	Intrepid	and	Human	Capital	
Media	
•  82%	of	CLOS	would	choose	
Collaborative	Learning	as	
the	preferred	method	
• “Learning	with	and/or	from	
others”	is	the	most	
preferred	method	
(teamwork)	
• Connected,	social	tools	are	
key
10
What is Collaborative Learning?
MICRO	
Short bursts of content
and activities
SOCIAL	
Communities interacting and
learning together
COHORT-DRIVEN	
Personalized, moderated
experience
COHORT-DRIVEN	
Learning and applying concepts
Over time
Digital	learning	
experiences	that	enable	
learners	to	build	skills	
by	combining	engaging	
and	applied	individual	
study	with	robust	peer,	
team	and	expert	
interactions.
11
CLOs: Stuck in the Classroom
Source:	High	Stakes	Learning	Survey	2019,	Intrepid	by	VitalSource	and	Human	Capital	Media
12
CLOs: Why Increasing Impact of High-Stakes
Training is Difficult
•  42%	said	competing	priorities	
were	the	biggest	challenge	
•  Followed	by	Leadership	Buy	In	
(17%)	and	Resistance	to	
Change	(15%)
13
Organizational Readiness According to CLOs…
14
CLOs rate their own learning cultures as about
50% negative
WHAT	WORDS	DESCRIBE	YOUR	ORGANIZATION’S	LEARNING	CULTURE?	
A	BURDEN	
regulation-based	
traditional	
hierarchical	
lack	of	sharing	
fear	of	failure	
waning	
submissive	and	inhibited	
challenged	by	numerous	priorities	
non-existent	
FRAGMENTED	
sporadic	
fragmented	
unorganized	
immature	
robotic	
ADHD	
confused	
firefighting	
ad	hoc	
islands	of	excellence	
inconsistent	
as	needed	 limited	
scattered	
random	
TRANSITIONAL	
OPEN	
evolving	
disrupted	
transitioning	
just	beginning	to	awaken	
developing	
genesis	 growing	
beginner	
fluid	
wait	and	see	
on	our	way	there	
nascent	
premature	
emerging	
maturing	
collaborative	
open	to	learning	
agile	
supportive	
innovative	 rich	
critical	to	attracting	and	retaining	talent	
eager	
proactive	
performance-based	
learning	organization	
active	
progressive	
strong	
vibrant	
fun
15
What’s Stopping Leaders From Changing Their
Learning Culture?
16
CLOs Think Employees Need More Time
•  64.8%	of	CLOs	want	more	
training	time	for	staff	
•  Most	Learners	(43%)	think	
they	need	at	least	30	
minutes	to	an	hour	a	week	
but	are	only	given	about	
10-30	minutes
17
There Is A Solution
18
What Does Effective Collaborative Learning
Look Like?
19
What Functionality Drives Collaborative
Learning?
Social	Profiles,	Work	Spaces,	
Missions:	
• Drive	deeper	connections	by	sharing	
background	info	and	personal	insights	
• Provide	contextualized	spaces	for	real	
teamwork	and	collaboration	
• Search	and	share	learner	
contributions
20
What Features Enable True Collaborative
Learning?
Forums,	Peer	Reviews:	
• Easily	surfaces	new	insights	as	
Learners	interact	
• Leverage	intuitive	social	functions	and	
inspire	collaboration		
• Provide	searchable	data	about	
Learner	interest	&	activity
21
How These Features Empower Positive
Change
• Deliver	a	real	and	immediate	
impact	on	both	individuals	and	the	
organization.	
• Positively	change	organizational	
learning	culture	for	both	CLOs	and	
learners
22
Delivering Context and Connections to Move
the Needle
• Build	a	strong	connection	between	
personal	development	and	the	
company’s	bottom	line	
• Deliver	collaborative,	contextualized	
development	opportunities	that	will	
have	the	most	impact
23
Download both surveys & watch our feature
webcast
intrepidlearning.com/learning-library
24
Thank
You!
Thom Robbins
Colin Gause
www.intrepidlearning.com
Thomas.robbins@vitalsource.com
Colin.gause@vitalsource.com
@intrepidls
linkedin.com/company/intrepid-by-vitalsource
#CLOwebinar
	 	
		
Register for the next webinar!
“GROW YOUR OWN” – TACKLING
MEDICAL ASSISTANT, NURSING, AND
HEALTHCARE TALENT SHORTAGES
Tuesday, August 27, 2019
Webinars start at 2 p.m. Eastern / 11 a.m. Pacific
Register for all upcoming Chief Learning Officer Webinars at
clomedia.com/webinars

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CLO SURVEY: DEFINING & MAPPING EFFECTIVE HIGH-STAKES LEARNING

  • 1. #CLOwebinar The presentation will begin at the top of the hour. A dial in number will not be provided. Listen to today’s webinar using your computer’s speakers or headphones. Welcome to the webinar!
  • 2. #CLOwebinar Tools You Can Use Audio Control –  A dial in number will not be provided. –  The audio will stream through your headphones or computer speakers. –  Also check your computer’s volume for external speakers or headsets.
  • 4. #CLOwebinar 1. May I receive a copy of the slides? YES! Click on the handouts located on the right portion of your screen. 2. May I review the webinar recording at a later date? YES! You may log in again using today’s link to review the presentation on-demand. 3. Is this webinar HRCI or SHRM certified? YES! The HRCI and SHRM certification codes will be sent in the follow up email. Frequently Asked Questions
  • 6. 6 Agenda 1.  What is High-Stakes Learning? 2.  Survey Data Deep Dive 3.  What Method is the Ideal? 4.  What Defines the Ideal? 5.  What is the Path Forward? 6
  • 7. 7 What is high stakes learning? WE ASKED 408 CLOs and 1000+ Learners •  What is the biggest, most important training topic your organization should focus on in the coming 2 years? •  What’s the best modality for delivering high-stakes learning? •  What do you think about your organization’s current learning culture? Source: High Stakes Learning Survey (learners) 2019, Intrepid by VitalSource 7
  • 9. 9 Best Modality for High-Stakes Learning? Source: High Stakes Learning Survey (learners) 2019, Intrepid by VitalSource + Survey by Intrepid and Human Capital Media •  82% of CLOS would choose Collaborative Learning as the preferred method • “Learning with and/or from others” is the most preferred method (teamwork) • Connected, social tools are key
  • 10. 10 What is Collaborative Learning? MICRO Short bursts of content and activities SOCIAL Communities interacting and learning together COHORT-DRIVEN Personalized, moderated experience COHORT-DRIVEN Learning and applying concepts Over time Digital learning experiences that enable learners to build skills by combining engaging and applied individual study with robust peer, team and expert interactions.
  • 11. 11 CLOs: Stuck in the Classroom Source: High Stakes Learning Survey 2019, Intrepid by VitalSource and Human Capital Media
  • 12. 12 CLOs: Why Increasing Impact of High-Stakes Training is Difficult •  42% said competing priorities were the biggest challenge •  Followed by Leadership Buy In (17%) and Resistance to Change (15%)
  • 14. 14 CLOs rate their own learning cultures as about 50% negative WHAT WORDS DESCRIBE YOUR ORGANIZATION’S LEARNING CULTURE? A BURDEN regulation-based traditional hierarchical lack of sharing fear of failure waning submissive and inhibited challenged by numerous priorities non-existent FRAGMENTED sporadic fragmented unorganized immature robotic ADHD confused firefighting ad hoc islands of excellence inconsistent as needed limited scattered random TRANSITIONAL OPEN evolving disrupted transitioning just beginning to awaken developing genesis growing beginner fluid wait and see on our way there nascent premature emerging maturing collaborative open to learning agile supportive innovative rich critical to attracting and retaining talent eager proactive performance-based learning organization active progressive strong vibrant fun
  • 15. 15 What’s Stopping Leaders From Changing Their Learning Culture?
  • 16. 16 CLOs Think Employees Need More Time •  64.8% of CLOs want more training time for staff •  Most Learners (43%) think they need at least 30 minutes to an hour a week but are only given about 10-30 minutes
  • 17. 17 There Is A Solution
  • 18. 18 What Does Effective Collaborative Learning Look Like?
  • 19. 19 What Functionality Drives Collaborative Learning? Social Profiles, Work Spaces, Missions: • Drive deeper connections by sharing background info and personal insights • Provide contextualized spaces for real teamwork and collaboration • Search and share learner contributions
  • 20. 20 What Features Enable True Collaborative Learning? Forums, Peer Reviews: • Easily surfaces new insights as Learners interact • Leverage intuitive social functions and inspire collaboration • Provide searchable data about Learner interest & activity
  • 21. 21 How These Features Empower Positive Change • Deliver a real and immediate impact on both individuals and the organization. • Positively change organizational learning culture for both CLOs and learners
  • 22. 22 Delivering Context and Connections to Move the Needle • Build a strong connection between personal development and the company’s bottom line • Deliver collaborative, contextualized development opportunities that will have the most impact
  • 23. 23 Download both surveys & watch our feature webcast intrepidlearning.com/learning-library
  • 25. #CLOwebinar Register for the next webinar! “GROW YOUR OWN” – TACKLING MEDICAL ASSISTANT, NURSING, AND HEALTHCARE TALENT SHORTAGES Tuesday, August 27, 2019 Webinars start at 2 p.m. Eastern / 11 a.m. Pacific Register for all upcoming Chief Learning Officer Webinars at clomedia.com/webinars