8 myths About Moving from Siebel to Salesforce

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  • SPEAKER: ALANAhiSoft has a long and unique history compared to most Chinese IT outsourcing firms. We actually got our start working with large Japanese clients almost 14 years ago. It was a difficult way to begin … I’m sure you can appreciate how demanding Japanese customers can be  … but early on it forced us to adopt a disciplined engineering model. That focus on quality and security excellence was quickly noticed by global giants like Microsoft and GE who were very early entrants into China, and our client base soon extended from Japan to the US and Europe. Today, hiSoft is by far THE MOST internationally experienced of the Chinese ITO firms, which combined with our deep Chinese roots, provides a unique value to both our global clients and our expanding Chinese customer base, who are now also seeking to drive their business globally. We have often been THE FIRST Chinese ITO to be recognized by global analyst and professional associations, as well as to adopt critical quality and security standards. We also follow global business practices such as compliance with US GAAP and ITIL standards, which includes the method by which we report revenue and full time employee numbers. With hiSoft you can count on what we claim to be true.
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  • Any purchase decisions customer make should be made based on currently available technology.
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  • SPEAKER: CHRISTINE
  • SPEAKER: CHRISTINESalesforce + AppExchange + Force.com  SiebelSince salesforce is a new product, moving to it would lose some core functionality in Siebel. Salesforce.com is not just an appSales, call center, service, marketingAPEX, visualforce, you can customize UI and develop specific functionality“More than just an app”Every 3 months new features come out to take advantage ofSure you run into things that cannot be done natively but you can leverage Apex or Integration Platforms to overcome most of them
  • Polls:How long have you been using Siebel?What version of Siebel are you using?When did you last consider Salesforce.com? Questions:Can you tell us a little bit about a project that you implemented this in?Based on your experience, how long is a typical Siebel to Salesforce migration?Which business processes are easiest to migrate?What are the key advantages that you’ve seen when customers have migrated from Siebel to SFDC?Answers:That’s a really great question, why don’t you give us a call?This really depends on whether your replacing Siebel as a whole or are you moving it in bits and piecesLead to opportunity | Account and contact management processesMore frequent releases, faster-time to deployment, user-friendly (happy users )
  • 8 myths About Moving from Siebel to Salesforce

    1. 1. 8 Myths About Moving from Siebel to Salesforce<br /> by hiSoft and Salesforce.com<br />
    2. 2. Agenda<br /><ul><li>Introduction
    3. 3. Mythbusters
    4. 4. Siebel to Salesforce.com Assessment</li></li></ul><li>About the Sponsors: hiSoft<br />
    5. 5. About the Sponsors: Salesforce.com<br />
    6. 6. Driving Forces of Moving to the Cloud<br />
    7. 7. Safe Harbor<br />Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.<br />The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-Q for the most recent fiscal quarter ended April 30, 2010. This document and others are available on the SEC Filings section of the Investor Information section of our Web site. <br />Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.<br />
    8. 8. The Shift from On Premise to the Cloud<br />1960’s<br />Mainframe<br />1980’s<br />Client/server<br />Today<br />Cloud Computing Applications<br />
    9. 9. The Cloud Computing Model<br />Multi-tenant<br />Automatic Upgrades<br />Pay-as-you-go<br />Real-time<br />5 Times Faster<br />Half the Cost<br />IDC White Paper sponsored by Salesforce.com: “Force.com Cloud Platform Drives Huge Time to Market and Cost Savings”, Doc # 219965, September, 2009<br />
    10. 10. The Journey to the Cloud Has Begun<br />> 30,000 Subscribers<br />> 10,000 Subscribers<br />> 7,000 Subscribers<br />> 5,000 Subscribers<br />
    11. 11. THE TRUTH ABOUT SIEBEL-SALESFORCE MIGRATION<br />
    12. 12. Myth # 1: <br />Data is NOT safe in the Cloud<br />
    13. 13. ISO 27001 Real-Time Security<br />The World’s Most Trusted Security<br />that Improves in Real-Time with Testing by Every Customer<br />Application Security<br /><ul><li>ISO 27001
    14. 14. SSL encryption
    15. 15. Identity confirmation
    16. 16. SAS 70 Type II; SysTrust certified</li></ul>Network Security<br /><ul><li>IP restrictions
    17. 17. Fault tolerant, multi-layered firewall
    18. 18. Intrusion detection
    19. 19. 3rd party assessments</li></ul>Facility Security<br /><ul><li>24 x 365 security
    20. 20. Biometric readers
    21. 21. Silent alarms
    22. 22. CCTV
    23. 23. Motion detection</li></li></ul><li>Myth # 2: <br />Cloud is not scalable<br />
    24. 24. Real-Time Query Optimizer<br />Query Optimization Engine<br />Fast Data Access <br />with Massive Scale<br />Web clients<br />API calls<br /><300 ms<br />Massive Scalability Across Multiple Dimensions:<br />Your Security<br />Your Sharing Rules<br />Your Search<br />Your Company<br />Your Role<br />Your Metadata<br />
    25. 25. Proven, Real-Time Scalability<br />Fast Deployment and Real-Time Scalability Proven by the Largest Enterprises<br />~65,000 Subscribers<br />~20,000 Subscribers<br />~25,800 Subscribers<br />
    26. 26. Myth # 3: <br />Salesforce.com has limited functionality<br />
    27. 27. More than just an app<br />Tools for Customization<br />You can customize UI and develop specific functionality using:<br /><ul><li>APEX code
    28. 28. Visualforce</li></li></ul><li>To download the full presentation please click here<br />
    29. 29. Thank you!<br />Salesforce.com<br />Tony Beller<br />tbeller@salesforce.com <br />hiSoft<br />Alana Kaselitz<br />alana.kaselitz@hisoft.com <br />(415) 279-1317 <br />

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