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  1. 1. Welcome to the Real-Time Cloud Michael Minihane Account Executive
  2. 2. Safe Harbor Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services. The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of, inc. is included in our annual report on Form 10-K for the fiscal year ended January 31, 2009 and our other filings. These documents are available on the SEC Filings section of the Investor Information section of our Web site. Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available., inc. assumes no obligation and does not intend to update these forward-looking statements.
  3. 3. Agenda Cloud Computing Introduction Why use Salesforce? Customer Success in the Cloud
  4. 4. What is Cloud Computing?
  5. 5. Our Mission: Cloud Computing Driver, Catalyst & Evangelist Forecast for software: cloudy. 1960’s Mainframe 1980’s Client/server Today Enterprise Cloud Computing
  6. 6. Applications Moving to the Cloud Today Cloud Computing Applications 1960’s Mainframe 1980’s Client/server No software? Just point & click. Cloud Computing is running your company on our secure already built architecture. Access your data just like you access your online banking or your Gmail. Safe & Secure!
  7. 7. The Cloud Computing Model Subscription Based Automatic Upgrades Customizable Real-time Reporting 5 Times Faster Half the Cost
  8. 8. The Cloud Model Delivers Fast Time to Value Software Upgrade Expense Large Capital Expense & High Risk Automated Upgrades Value Time Cloud Computing Average 51% ROI within 12 Months 2 53% of software projects cost 189% of original estimate 1 Cloud Computing Value Value 1 Standish Group, Chaos Report 2006 2 Third-Party CustomerSat Research on 3,500 customers, December 2009 Large Operating Expenses No Capital Expenses
  9. 9. Why use Salesforce today?
  10. 10. Affordable Model: Proven, Real-Time Scalability ~65,000 Subscribers ~20,000 Subscribers ~25,800 Subscribers Fast Deployment and Real-Time Scalability Proven by our smallest start-up customers Proven by the largest enterprise customers
  11. 11. The World’s Most Complete Sales Application Accounts & Contacts Integrated Content Library AppExchange Email & Productivity Real-Time Approvals & Workflow Partners Forecasting & Analytics Opportunities Leads & Campaigns Real-Time Mobile Deployment
  12. 12. Generate More Leads and Align Marketing with Sales <ul><li>Grow the Sales Pipeline </li></ul><ul><li>Attract leads with Google AdWords </li></ul><ul><li>Manage multi-channel campaigns </li></ul><ul><li>Capture and route leads automatically </li></ul><ul><li>Measure return on marketing spend </li></ul>Leads & Campaigns
  13. 13. Turn Opportunities Into Closed Business <ul><li>Close Deals Faster </li></ul><ul><li>Integrate your sales methodology </li></ul><ul><li>Track products, pricing, and discounts </li></ul><ul><li>Track competition and win-loss ratios </li></ul><ul><li>Track deal stages effectively </li></ul>Opportunities Opportunity Stage
  14. 14. Forecast and Analyze Your Sales with Dashboards <ul><li>Maximize Forecast Accuracy with customizable dashboards! </li></ul><ul><li>Gain Real-Time Visibility into performance, pipeline, revenue, win rates, and activities </li></ul>Forecasting & Analytics
  15. 15. Work Seamlessly with Office Productivity Apps Microsoft Outlook Lotus Notes Google Apps Spend More Time Selling Integration with Email All your desktop apps working together! Email & Productivity
  16. 16. Real-Time Mobile Deployment Have us show you how Salesforce uses Mobile Salesforce Mobile Run Everywhere Avoid the hassle of developing apps across multiple devices Run your mobile and desktop apps on one platform Real-Time mobile deployment Available for all major mobile devices Access database anytime 24/7
  17. 17. Heard it before…how is Salesforce different? <ul><li>Online Community … </li></ul><ul><li>Transparent … </li></ul><ul><li>Salesforce User Events … </li></ul>
  18. 18. Who is using Salesforce today?
  19. 19. 100,000 + Customers Worldwide Our ANZ Installed Base Doubled in Last 12 Months
  20. 20. Dell Manages a Global Organization in the Sales Cloud 15,000 Successful Sales Users Across 20 Countries 10% Increase in Sales Productivity $1 Billion in Approved Partner Deal Registrations One Global CRM - Michael Dell
  21. 21. Customers Succeed in the Sales Cloud Source: Customer Relationship Survey conducted June 2009, by an independent third-party MarketTools Inc on 6,000+ Customers randomly selected.
  22. 22. How do I get more information?
  23. 23. Start Today with Our Free Trial Prospective Customers: Start your 30-Day Trial Today Ask your Salesforce AE and SE to work with you in real-time Existing Customers: Extend Salesforce to Your Customer Service Organization Sign-up for a Free Developer Account
  24. 24. Thank you! For more info email: [email_address]