2. SALESFORCE.COM
INC.
Salesforce.com is a global cloud computing
company founded by Marc Benioff a former
Executive in Oracle in 1999
The company main HQ located in San Francisco
California.
Salesforce popular product is Customer
Relationship Management(CRM) in the form of
software as a service (SaaS) rent over the
internet.
3. HOW DOES SALESFORCE.COM USE
CLOUD COMPUTING?
Grouping products into 3 types of clouds: Sales Cloud, The
Service Cloud, and the Custom Cloud.
Sales and Service Cloud: applications that improve sales and
customer service
The Custom Cloud: customers can develop their own application
for use within the broader Salesforce network
4. WHAT ARE SOME OF THE CHALLENGES FACING
SALESFORCE AS IT CONTINUES ITS GROWTH?
HOW WELL WILL IT BE ABLE TO MEET THOSE
CHALLENGES?
Increase in the competition whether from traditional industry
leaders or from the new competitors
Salesforce still have a chance to catch up
Need to prove the customers that it is secure and reliable to
handle their corporate data from the remote area
Salesforce also need to maintain their security against security
breach
Expand the business model to the other areas
5. WHAT KINDS OF BUSINESSES COULD
BENEFIT FROM SWITCHING TO
SALESFORCE AND WHY?
A small-medium size company
Business company that are improving their
computing sophistications abilities
Businesses that rely on Smart Customer
Management
6. WHAT FACTORS WOULD YOU TAKE INTO
ACCOUNT IN DECIDING WHETHER TO USE
SALESFORCE.COM FOR YOUR BUSINESS?
If we have to decide whether to use Salesforce.com for our
business or not, we will think about some risks and benefits.
Firstly, we would like to consider about the security risk
Secondly, we should estimate the cost and the benefits for
the business.
On the other hand, we believe that using salesforce.com
has more advantages rather than the disadvantages.
7. COULD A COMPANY RUN ITS ENTIRE BUSINESS
USING SALESFORCE.COM , AND APP EXCHANGE?
EXPLAIN YOUR ANSWER.
With integrated cloud computing, the company
will have to go fully paperless
Security and privacy concern
For countries such as Indonesia, the internet
has not been fully integrated into the country