Mohamed Mahran is an experienced project manager with over 12 years of experience managing complex projects in various industries. He has managed projects involving Oracle, SAP, and Microsoft implementations. Some of his key achievements include implementing Oracle HCM systems, managing Oracle and SAP ERP maintenance projects, and establishing program management offices. He is proficient in project methodologies like PRINCE2 and Agile and holds several professional certifications including PMP, MSP, and ITIL.

1. Mohamed R. Mahran, LSSBB, MSP, PMP, ITIL Expert
Process Excellence | Projects & Program Management | Service Delivery & Support | Change Management
E-Mail Muhamed.Mahran@gmail.com | Mobile +966.53.5988.127 | Profile http://sa.linkedin.com/in/mohamedmahran
CAREER Summary
Mohamed is committed vision-led Management leader with 12 years of extensive experience combining managerial and technical expertise
in planning and execution of complex projects/Programs with full budget control in different industries with strategic vision and excellent
interpersonal skills which led to solid customer feedback.
Key Achievements
 NIC Oracle R12 HCM (Human Capital Management) Implementation: Core HR, HRSS, Payroll, Learning Management (OLM),
iRecruitment, Performance Management, Succession Planning, Compensation Workbench– Riyadh, Saudi Arabia
 MoI Oracle ERP O&M (HCM, Financial and SCM) - Riyadh, Saudi Arabia
 MoI NIC HRM (DELOITTE, KPMG, HAY GROUP and QAI)- Riyadh, Saudi Arabia
 QTel Intranet Programme (OSS & BSS) - Doha, Qatar
 Wareed Healthcare Programme - UAE
 Oil& Gas Automation (ERP Oracle & ERP SAP) for Dolphin & Honeywell - Abu Dhabi, UAE
 Wareed Service Desk – Abu Dhabi, UAE
 Enterprise Program Management Office (EPMO) for MoH, UAE and Afkar, Qatar
 Defined and Implemented Service Management Framework based on ITIL Best Practices Framework
 Engagement roadmaps for elite clients in Qatar such as QMedia, QTel
 Managed over 200 Internal and External Vendors as well as onshore and offshore Team resources with different skills, capabilities,
and seniority levels
 Trained more than 300 candidates from Gov. and Semi-Gov. entities on PMP and ITIL
Industries
 Government  Healthcare  Human Resource  Oil & Gas
 Real State  TELECOM  Call Center  Training
Key Competencies
 Communication  Leadership  Negotiation  Result Oriented
 Initiative  Stakeholder Management  Influence  Vision-led
 Risk Management & RCA  Time Management  Situation Management  Change Management
Education
 Bachelor - Computer Engineering & Automatic Control - Ain Shams University of Engineering – Egypt, 2003
 MBA – Strategic Planning – Edinburgh Business School – UK, 2014
Professional Certifications
 Managing Successful Programme – MSP  Project Management Professional – PMP
 ITIL v.3 Expert/Master (Lilac Badge)  ITIL V2 Service Manager (Red Badge)
 Master Project Manager, MPM  Certified Project Consultant, CPC
 Certified International Project Manager, CIPM  Certified Strategic Management Analyst, CSMA
 ITIL V3 Foundation with 100% Score  Microsoft Solution Framework, MSF
 Microsoft Operation Framework, MOF  Microsoft Certified Trainer, MCT
 Microsoft Certified Professional Developer, MCPD.NET  Microsoft Certified Solution Developer, MCSD.NET
CAREER HIGHLIGHTS
SBM as Program Manager, KSA June 2011 till Present
Responsibilities & Accomplishments
► Ensure robust delivery to scope, cost, time and quality constraints with solid customer feedback
► Setup and control project cost, budgets, and revenue
► Liaise effectively with stakeholders, business users, vendors, and solution providers
► Multi-national team management
► Support Management during the pre-contract phases
► Manage Projects through an established Programme Management Office (PMO)
Project: MoI NIC MOITP (Management & Operation of IT Projects)
Project Description: SAR 100 M O&M Project to provide the following:
• Work with NIC to develop, implement, and maintain NIC portfolio, programs, and project management policies and guidelines.
• Help NIC to determine, implement, and monitor adherence to the OPM methods & standards.
• Assist NIC in implementing a proactive policy with regards to satisfying user-requirements.
• Provide training and expertise in their area of business.
Project: MoI NIC ERP Maintenance (Oracle e-Business Suite O&M)
Project Description: SAR 10Moperation and maintenance support services for Oracle EBS modules (HCM, Finance and SCM) at MOI
Headquarter.
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2. Project: HR Consultancy, NIC, KSA
Project Description: SAR 10 M Extent of detailed appropriate drilled-down organizational structures across all its functions, prepare its HR
Functions for transformation that is in-line with 2010-2012 Strategic Roadmap and develop certain identified critical HR functional processes /
solutions.
Project: IBM Tivoli Service Request Manager - Cassidian, KSA
Project Description: Implementation of Service Desk, Self Service, Request Fulfillment, Incident Management, Problem Management, Service
Level Agreements, and Reporting
Project: Skills Development - SWCC (Saline Water Conversion Corporation), KSA
Project Description: O&M Project, Change Management consultancy project
Project: MoWE - Ministry of Water and Electricity (Phase IV)
Project Description: FileNet Intranet e-Service portal for Hail, Gizan and Dammam
Project: EGOV Portal - MCIT (Ministry of Communication and Information Technology, KSA
Project Description: O&M Project, E-Gov. Portal for Kingdom of Saudi Arabia
AFKAR as Programme Manager, Qatar October 2010 till May 2011
Responsibilities & Accomplishments
► Engagement road-maps for strategic accounts such as QTel, QMedia and Qatari Diar
► Setup, implement and audit a Project Management Office ‘PMO’ and its governance system
► Plan, direct, manage and control Information and Communications Technology ‘ICT’ programs
► Apply best practices on project management to ensure robust delivery to cost, time and quality constraints with solid customer feedback.
► Setup and control project cost, budget, and revenue
► Liaise effectively with stakeholders, business users and vendors
Project: PMO Setup
Project Description: Established AFKAR PMO, its governance system, and implementing it on EPM 2010.
Program: QTEL Intranet Phase II – QTEL, Qatar
Program Description: Enterprise program for the telecom leader in Qatar “Qtel” to deliver 3 projects:
- Intranet Portal “QTEL Family”: Serving 7 Business Units and Generic Qtel services.
- Migration: migrating 2 old systems (ECM and Al-Silah intranet portal) to the new QTELFamily intranet portal.
- Fast: Enterprise Search.
Project: Lusail (www.lusail.com) – Qatari Diar, Qatar
Project Description: Lusail is Share Point portal Qatari Diar subsidiary with high focus on the new Lusail city.
iCapital as Senior Projects Manager, U.A.E Aug 2009 till Sep 2010
Responsibilities & Accomplishments
► Apply best practices on project management to ensure robust delivery to cost, time and quality constraints with solid customer feedback.
► Setup and control project cost, budget, and revenue.
► Improvement of iCapital PMO by defining R&R, Knowledge Areas, templates and processes
► Developing requirements, specifications and project plans for infrastructure and technology Projects.
Project: Amanat (MoJ Case Management System) - UAE
Project Description: ASP.NET Accountant Management System used to serve ministry of justice in UAE which will track any case from opening
till closing it. This system will be used for all courts within UAE.
Program: Wareed - Ministry of Health-UAE
Program Description: It’s 365 Million Dirham Program. Hospital information end-to-end solution for the Ministry of Health UAE to link 15
hospitals and 85 clinics shredded all over the Northern Emirates. The Project includes:
► Building the IT infrastructure for the hospitals and clinics
► Deployment of Microsoft Applications (Active Directory, Exchange, SharePoint,... etc)
► Development of Wareed Portal (SharePoint Customization)
► Customizing Cerner Millennium for MOH
► Customizing Microsoft Dynamics AX to build an inventory system
Project: Wareed Service Desk, Ministry of Health-UAE
Project Description: It is Infrastructure project to act as single point of contact for all Wareed users.
Design Incident management, problem management as well as service desk processes based on ITIL best practices.
Project: ITIL V2 Service Manager training, Ministry of Health-UAE
Project Description: Deliver ITIL V2 Service Manager training to Wareed agents and technical support to help them to apply the best practices
of ITIL at the service desk.
Project: Wareed Portal (www.Wareed.ae), Ministry of Health-UAE
Project Description: Share Point portal provides internal e-Services which will serve all MoH departments.
AvanSys as Projects Manager, U.A.E August 2008 – July 2009
Responsibilities & Accomplishments
► Apply best practices on project management to ensure robust delivery to cost, time and quality constraints with solid customer feedback.
► Setup and control project cost, budget, and revenue.
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3. ► Form and manage on site and offshore teams.
Program: MoEW, Ministry of Environment and Water - UAE
Program Description: The program is consisting of 3 projects:
Project: MoEW Portal (www.moew.gov.ae), Ministry of Environment and Water - UAE
Project Description: Share Point portal provides e-Complain system, Suggestions system and a lot of other services that automated all of the
ministry processes.
Project: MoEW eServices - Ministry of Environment and Water - UAE
Project Description: Share Point portal e-Services Applications provide Agriculture, Cites, Animal Wealth, Fisheries, and Fishermen services
which automated all of the processes at those departments.
Project - MoEW Data Warehousing - Ministry of Environment and Water - UAE
Project Description: ASP.NET Data Warehousing Application migrate old ministry data to act as the primary source for all e-services provided
by the ministry.
Trust as Integration Projects Manager, U.A.E March 2006 – July 2008
Responsibilities & Accomplishments
► Apply best practices on project management to ensure robust delivery to cost, time and quality constraints with solid customer feedback.
► Meet with clients to discuss project requirements, specifications, phases, time-lines and plans.
► Form and lead a team of engineers to implement, operate, and administer the solution.
Project: PAA (Plant Automation Applications)/PAS (Pipelines Automation Systems) - Dolphin Energy, Qatar
Project Description: Provide services and consultants for major ERP projects in Qatar, mostly oil and gas through local Qatari companies. The
services covered Integration between most SAP & Oracle modules, including integration using SAP XI with other systems. The integration of
the various standalone applications requires a solution that is flexible in terms of databases and communication protocols, but also offers
robustness, performance. The PAA&PAS project is based on integrating commercial-off-the-shelf applications into one integrated solution
using BizTalk 2006 and Honeywell System Bus.
- Oracle Modules: Oracle Financials, Oracle HRMS, Oracle Mobile Supply Chain Applications, Oracle Order Management, Oracle Procurement,
Oracle Project Portfolio Management, Oracle Warehouse Management Systems, Oracle Inventory, Oracle Enterprise Asset Management.
- SAP Modules: SAP PM (Plant Maintenance), SAP MM (Materials Management), SAP HR (Human Resource), SAP FICO (FINANCE &
CONTROLS), SAP SD (Sales and Distribution), SAP XI (Exchange Infrastructure), SAP PP (Production Planning), SAP SM (Service Management)
Project: TruAnalyzer, ADVS (Analyzer Data Verification System) - Dolphin Energy, Qatar
Project Description: TruAnalyzer is a Sample Quality measurement application using for measuring the sample quality came from the pipes
using PI Database (Real Time Database) using EJB and Oracle 10G.
Generic Visions as Technical Project Manager, Egypt February 2001 – February 2006
Title: Technical Projects Manager, April 2004 till Feb 2006
Title: Project Lead, March 2003 till April 2004
Title: Senior Software Engineer, March 2002 till March 2003
Title: Software Engineer, Feb 2001 till Feb 2002
Responsibilities & Accomplishments
► Setup the detailed design documents of an IT solution based on customer and end user requirements.
► Use case Realization (Sequence and Class Diagrams).
► Manage the user acceptance testing.
► Lead the design teams to build a web based collaborative e-learning platforms.
► Deliver project training and consultations.
Project: Billing System
Project Description: CRM Application used to provide the required information of any electrical bill.
Project: School Management System
Project Description: ASP.Net E-Learning System is a feature-rich, multilingual and complete content management system. it brings the
education stakeholders (management, administration, parents, teachers and students) together on a common interactive platform.
Project: Mega Pharmacy Management System
Project Description: ASP.Net E-Pharmacy Healthcare System is multilingual and complete content management system to manage the
pharmacy daily operations such as Stock, payment... Etc.
PERSONAL INFORMATION
Date of Birth: 11.07.1980
Marital Status Married with 2 Children
Nationality: Egyptian
Languages: English and Arabic
Driving License: Yes
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