SlideShare a Scribd company logo
 
[object Object],[object Object],[object Object],[object Object],[object Object],Leadership Successes  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Leadership Stumbles
[object Object],[object Object],[object Object]
BEING AUTHENTIC Tapping into trendsetters
INNOVATORS EARLY ADOPTERS EARLY MAJORITY LATE MAJORITY LAGGARDS BRAND CORE To maintain its leadership, Nike realised it had to do  more than battle Adidas in the shops and on TV
INNOVATORS EARLY ADOPTERS EARLY MAJORITY LATE MAJORITY LAGGARDS BRAND CORE TREND- SETTING VANGUARD To get ahead of Adidas right from the starting line,   Nike went into skating
[object Object],[object Object],To break into the insular skate culture Nike had to make a meaningful, credible contribution
[object Object],Signalling a real  commitment to skate culture Also keeping  the brand out of the hands of poseurs
Top skaters were given signature lines to design Made the brand  credible Gave consumers a taste of what it’s like to  be their heroes
Generated  buzz Increased  premium credentials Other designs come from people like hipster artist Jeremy Fish and toymaker Kidrobot
Kept the brand consistently fresh and  ahead of the curve Generated a sense of  exclusivity All designs are limited editions: they’ve produced 150 SB Dunk editions in 5 years, none in mass quantities
[object Object],Rewarded  passion with insider access Fed  the flames
[object Object],Status symbols Cult-like  devotion
 
A small brand with a big impact
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
CREATING CULTURE DON’T BORROW FROM IT
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Ingredients
[object Object]
 
 
Red Bull refused to follow suit, as it’s not as credible – and  wouldn’t create the distance they needed
Clubs: Energy to party all night Adventure (Felix Baumgartner Base jumper) Energy to go hard
[object Object]
Every year, Red Bull throws a 24 hour party to encourage a diverse range of creative types to  share their energy.
Why do people need energy at clubs? To dance.   Red Bull has set up classes to teach street  dancing.
The only competition like it in the world: A test of  real-life wings
Really  the only competition like it in the world. Do you have wings ?
Red Bull is committed to bringing  fast, intense  F1 racing to the States – but recognises that US audiences won’t pay attention until their country has a great driver. So Red Bull is creating that driver at their F1 school.
The final sporting frontier in America? Soccer.  And Red Bull now  owns  one of the best teams in the country.
[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object]
 
[object Object],[object Object],[object Object],[object Object]
[object Object],A pioneering brand for rebels & iconoclasts: The embodiment of effortless cool
The same products that peaked in the 80s,  aimed at the same (ageing) consumers
[object Object],[object Object]
How rebellious and cool is the experience of  sorting through a giant mess at Sears or Bi-Lo?
Levi’s was communicating like a leader, but it wasn’t behaving like a leader in the world Bogan Dad jeans Bogan Mum jeans
[object Object],[object Object]
Work that captures the spirit of the brand: Cheeky rebellion
Jeans with the same quirky, stylish  touches as the ads that sell them
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Diesel’s not just a denim brand:  It’s a lifestyle brand
A brand that’s equally built on its hangtags and salesforce
Style lab may be a tiny business, but it creates a steady stream of ideas and excitement
Style lab may be a tiny business, but it creates a steady stream of ideas and excitement
The Heidies digital campaign organically positioned the brand as cutting edge
Diesel’s leadership in one area is amplified by its leadership in others
Diesel’s through-the-line integrity has turned like-minded consumers into evangelists
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
[object Object],[object Object],[object Object],[object Object]
The swill for alcoholic Russian peasants The cocktail of  choice for urban sophisticates
Harsh, nearly toxic Pure
From the evil empire From the most attractive country in the world
Cheap, foreign & old-fashioned Premium, relevant & contemporary
The usual spirits clutter Absolut  Breakthrough
Consumers collected the ads, made statements  with them, and  created their own
It activated lazily The campaign became  tired & expected It failed to  innovate first First Second
Absolut was everywhere – and that meant it was in places where it shouldn’t be, and in the hands of consumers who shouldn’t have it
One brand in particular rose to the challenge:  Grey Goose
Instead, it attacked where Absolut  was most vulnerable Uninspired  Creative work
But the price difference made Grey  Goose appear  more premium $35 $28 Spirits experts acknowledge that  all vodkas  taste the same
In an image-driven category, who wouldn’t  want to be seen drinking the best? A premium vodka must taste better, right?
No longer just top shelf, it was  bottle service
Music Film series Publishing Golf TV
25% volume growth year on year between 06-07
Once lost, leadership can be very difficult to regain
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
 
[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Burger king McDonald’s vs. A successful #2 brand built  on a compelling core
An explosion that proved difficult to control: A cancer of success 1982: 3,500 franchises Founded in 1954 1967: 247 franchises
Source: Burger King  Case study, warc, 2005 Focus Focus Focus “ The brand had become schizophrenic with its targeting.” ,[object Object],“ Npd had become filled with products that lacked relevance to consumers.” “ The environment had become sterile and corporate, lacking any humanity or sense of fun.”
1. 2. 3. 2001 1. 2. 3. 2002 +2% +11% -21% Source: BusinessWeek, warc
 
Burger King could have tried to reinvent  itself once more to fit with the times… … Instead, however, the brand  returned to its core
“ Superfans”: young men aged 18 – 34 who  average 18% of customers but 49% of sales
Unapologetically bigger, juicier (and unhealthier) burgers
 
An in-store overhaul to connect  in all the details “ Everything from the restaurants' signs to the employee uniforms…. All those things are branded experiences, and are being reworked." –  Alex Bogusky
“ When McDonald's tries to get hip, they show us kids playing basketball on rollerblades. BK's stuff is just far more subversive – [which] its cynical consumers appreciate.” -- Slate.Com Work that’s not afraid to polarise in order to engage with its target
 
 
[object Object],[object Object],[object Object]
Rev (millions) Source: warc 1. 2. 3.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Brand Leadership - 5 Global Cases from the best brands By Dan Pankraz

  • 1.  
  • 2.
  • 3.
  • 4. BEING AUTHENTIC Tapping into trendsetters
  • 5. INNOVATORS EARLY ADOPTERS EARLY MAJORITY LATE MAJORITY LAGGARDS BRAND CORE To maintain its leadership, Nike realised it had to do more than battle Adidas in the shops and on TV
  • 6. INNOVATORS EARLY ADOPTERS EARLY MAJORITY LATE MAJORITY LAGGARDS BRAND CORE TREND- SETTING VANGUARD To get ahead of Adidas right from the starting line, Nike went into skating
  • 7.
  • 8.
  • 9. Top skaters were given signature lines to design Made the brand credible Gave consumers a taste of what it’s like to be their heroes
  • 10. Generated buzz Increased premium credentials Other designs come from people like hipster artist Jeremy Fish and toymaker Kidrobot
  • 11. Kept the brand consistently fresh and ahead of the curve Generated a sense of exclusivity All designs are limited editions: they’ve produced 150 SB Dunk editions in 5 years, none in mass quantities
  • 12.
  • 13.
  • 14.  
  • 15. A small brand with a big impact
  • 16.
  • 17. CREATING CULTURE DON’T BORROW FROM IT
  • 18.
  • 19.
  • 20.  
  • 21.  
  • 22. Red Bull refused to follow suit, as it’s not as credible – and wouldn’t create the distance they needed
  • 23. Clubs: Energy to party all night Adventure (Felix Baumgartner Base jumper) Energy to go hard
  • 24.
  • 25. Every year, Red Bull throws a 24 hour party to encourage a diverse range of creative types to share their energy.
  • 26. Why do people need energy at clubs? To dance. Red Bull has set up classes to teach street dancing.
  • 27. The only competition like it in the world: A test of real-life wings
  • 28. Really the only competition like it in the world. Do you have wings ?
  • 29. Red Bull is committed to bringing fast, intense F1 racing to the States – but recognises that US audiences won’t pay attention until their country has a great driver. So Red Bull is creating that driver at their F1 school.
  • 30. The final sporting frontier in America? Soccer. And Red Bull now owns one of the best teams in the country.
  • 31.
  • 32.
  • 33.  
  • 34.
  • 35.
  • 36. The same products that peaked in the 80s, aimed at the same (ageing) consumers
  • 37.
  • 38. How rebellious and cool is the experience of sorting through a giant mess at Sears or Bi-Lo?
  • 39. Levi’s was communicating like a leader, but it wasn’t behaving like a leader in the world Bogan Dad jeans Bogan Mum jeans
  • 40.
  • 41. Work that captures the spirit of the brand: Cheeky rebellion
  • 42. Jeans with the same quirky, stylish touches as the ads that sell them
  • 43.
  • 44. A brand that’s equally built on its hangtags and salesforce
  • 45. Style lab may be a tiny business, but it creates a steady stream of ideas and excitement
  • 46. Style lab may be a tiny business, but it creates a steady stream of ideas and excitement
  • 47. The Heidies digital campaign organically positioned the brand as cutting edge
  • 48. Diesel’s leadership in one area is amplified by its leadership in others
  • 49. Diesel’s through-the-line integrity has turned like-minded consumers into evangelists
  • 50.
  • 51.  
  • 52.
  • 53. The swill for alcoholic Russian peasants The cocktail of choice for urban sophisticates
  • 55. From the evil empire From the most attractive country in the world
  • 56. Cheap, foreign & old-fashioned Premium, relevant & contemporary
  • 57. The usual spirits clutter Absolut Breakthrough
  • 58. Consumers collected the ads, made statements with them, and created their own
  • 59. It activated lazily The campaign became tired & expected It failed to innovate first First Second
  • 60. Absolut was everywhere – and that meant it was in places where it shouldn’t be, and in the hands of consumers who shouldn’t have it
  • 61. One brand in particular rose to the challenge: Grey Goose
  • 62. Instead, it attacked where Absolut was most vulnerable Uninspired Creative work
  • 63. But the price difference made Grey Goose appear more premium $35 $28 Spirits experts acknowledge that all vodkas taste the same
  • 64. In an image-driven category, who wouldn’t want to be seen drinking the best? A premium vodka must taste better, right?
  • 65. No longer just top shelf, it was bottle service
  • 66. Music Film series Publishing Golf TV
  • 67. 25% volume growth year on year between 06-07
  • 68. Once lost, leadership can be very difficult to regain
  • 69.
  • 70.  
  • 71.
  • 72.
  • 73. An explosion that proved difficult to control: A cancer of success 1982: 3,500 franchises Founded in 1954 1967: 247 franchises
  • 74.
  • 75. 1. 2. 3. 2001 1. 2. 3. 2002 +2% +11% -21% Source: BusinessWeek, warc
  • 76.  
  • 77. Burger King could have tried to reinvent itself once more to fit with the times… … Instead, however, the brand returned to its core
  • 78. “ Superfans”: young men aged 18 – 34 who average 18% of customers but 49% of sales
  • 79. Unapologetically bigger, juicier (and unhealthier) burgers
  • 80.  
  • 81. An in-store overhaul to connect in all the details “ Everything from the restaurants' signs to the employee uniforms…. All those things are branded experiences, and are being reworked." – Alex Bogusky
  • 82. “ When McDonald's tries to get hip, they show us kids playing basketball on rollerblades. BK's stuff is just far more subversive – [which] its cynical consumers appreciate.” -- Slate.Com Work that’s not afraid to polarise in order to engage with its target
  • 83.  
  • 84.  
  • 85.
  • 86. Rev (millions) Source: warc 1. 2. 3.
  • 87.