1. Michael L. Harris
10910 Long Beach Blvd. #103 Lynwood, California 90262
831‐440‐6171 ~ harris9610@gmail.com
Experience
HOMETOWN BUFFET ~ Restaurant and Kitchen Manager ~ May 2012 ‐ February 2016
Hire and train employees with great attitudes; increased positive comments cards by 20%; maintain 90%++
health department scores; cross train 60% of employees for labor efficiency; participated in community events;
orchestrated non‐profit fundraisers; monitored recipe compliance and POS systems MICROS/CRUNCH TIME
applications. New company ownership closed restaurants across country.
CHEVY’S FRESH MEX RESTAURANT ~ Restaurant Manager ~ September 2011 ‐ December 2011
Company closed four restaurants in the San Francisco Bay Area ~ Laid Off
SALINAS VALLEY MEMORIAL HEALTHCARE SYSTEM ~ Nutrition and Environmental Services Supervisor
(Outlet Supervisor) ~ July1997 ‐ April 2011 ~ Reduction in Managers
As Outlet Supervisor oversee the daily operation of six fast paced departments throughout the 260 bed
healthcare facility. Responsibilities included guiding 70+ crew members to ensure patient food, cafeteria,
catering and STARBUCK’S food preparation, temperatures and quality were maintain SERVESAFE/HACCP
protocols and recipe compliance. Supervised Patient Care and Laundry areas of sanitation, infection control and
following JACCHO guidelines exceeding patient expectations. Monitored constantly MICROS/CBORD/EVENT
MASTER/ Bed Tracking/VST/Scheduling and other software applications reacting to real time incidents to be
delegated successfully completed in a timely professional manner. 2008 thru 2012 rated as one of the top 100
hospitals in the USA. Consistently received high scores from JACCHO.
ASSISTANT DIRECTOR OF SAFETY AND SECURITY ~ SALINAS VALLEY MEMORIAL HEALTHCARE SYSTEM ~
June 2003 ‐ September 2007
Supervised staff of 23 employees ‐ executed monthly and quarterly drills such as HazMat
containment ‐ fire drills ‐ Infant abduction ‐ practice natural disaster procedures following JACCHO and
HomeLand guidelines. Provided security, safety, escorts, parking, document shredding, logging lost and found
items, investigations throughout facility and campus.
BAGEL CORNER ~ Opening Assistant Manager ~ August 1996 ‐ June 1997
Developed Outside Sales and Marketing starting deliveries out of my car progressed to a van in four months.
BROADWAY CAFE ~ Owner/Operator ~ January 1995 ‐ August 1996
Located inside Bingo Hall for Non‐Profits of the communities ~ seating capacity 640
Bingo menu consisted of American, Italian, Asian and Mexican comfort food.

2.
Michael Harris Resume ~ page 2
RED LOBSTER RESTAURANT ~ General Manager ~ August 1990 ‐ November 1994
Exceeded forecasted annual sales of two half million dollars thru guest recognition program and encouraging
add‐on sales; Direct supervision of 43 BOH and FOH team members; they were train that their positions interact
with all positions to enhance the guest experience; maintain preventive maintenance schedule to safe cost; daily
reaction to inventory and leftovers to minimize food cost; consistently lead region in add‐on sales and positive
comment cards; 90%++ health department scores.
HOTEL NIKKO CHICAGO ~ Private Dining and Restaurant Manager ~ August 1987 ‐ July 1990
We earned and maintain FOUR STAR MOBILE HOTEL AWARD; part of opening team that selected employees
from over 12,000 applicants; Private Dining Manager develop speed and accuracy of orders to guest in a timely
manner; coordinated all Marriage ceremonies/receptions, VIP functions with oriental influences; maintain the
highest guest comment cards rating with in the F&B departments; help establish three star fine dining
restaurant; initiated VIP recognition program.
HYATT HOTELS, INC. ~ Burlingame, CA. ~ Schaumburg, and Chicago, Illinois, ~ August 1978 ‐ April 1985
Started as a Lobby Porter ‐ Bellman ‐ Bell Captain ‐ Front Desk Supervisor ‐ Banquet Supervisor ‐ Maitre’D ‐
Assistant Room Service Manager ‐ Night Club Manager ‐ Assistant Coffee Shop Manager ‐ Open two hotels as
Room Service Manager ‐ Fine Dining Manager ‐ Assistant Employment Manager ‐ Assistant Employee Relations
Manager.
EDUCATION ~
Golden Gate University ~ San Francisco, CA. ~ Public Administration ~ Human Resources
Drake University ~ Des Moines, IA. ~ Elementary Education ~ Psychology
Dowling Catholic H.S. ~ West Des Moines, IA. ~ High School Diploma
COMMUNITY SERVICE/VOLUNTEER ACTIVITIES ~
Salinas City Elementary School District Board Trustee: 2004 ‐ 2012 ~ U.S. Marine Corps ~ American Cancer
Society ~ Junior Achievement ~ California Rodeo Salinas ~ Special Olympics
​References available upon request