32CHAPTER 2 THE CULTURAL CONTEXT OF IHRM
According to results of the Idofstede study, the US culture is characterized more by indi-vidualist behavior. The same applies to the other Anglo Saxon countries such as Australia or the United Kingdom. The extent of power distance is classified as rather low for all these countries. In terms of the characteristics for both of these cultural dimensions, many South Asian countries can be described as the opposite. For example, Singapore, Hong Kong and Taiwan (and also many South American countries) are characterized by collectivist values and a high power distance. These clusters are culturally distant from each other according to results of the study. The countries are assigned to one duster due to statistically established similarities among them.
Some Asian cultures tend to score high on uncertainty avoidance and high on power dis-tance. Among them are Singapore and Hong Kong. On the contrary, the German speaking countries such as Germany, Austria and Switzerland build with others a cluster that can be described by a comparably strong tendency of uncertainty avoidance and a relatively low power distance.
As a result of combining the masculinity index with the uncertainty avoidance dimension, we can identify a cluster that includes predominantly German-speaking countries Germany, Austria and Switzerland. All three countries are attributed more masculine values with relatively high uncertainty avoidance tendency. The group of predominantly German-speaking countries is the second most masculine-oriented after Japan. Opposite to this is the Scandinavian cluster, includ-ing Denmark, Sweden, Norway and Finland.
In terms of the fifth dimension, long-term vs. short-term orientation of cultures, the USA, for example, is characterized by a rather low value. Therefore, it is classified more as a short-term oriented culture. This result is the opposite of the Asian countries, which demonstrate higher value for long-term orientation. Thus, the robust economic growth of the Four Asian Tigers in the 1980s - Hong Kong, Singapore, South Korea and Taiwan - is partly traced back to a strong orientation on Confucianism values.'*'' Table 2.1 presents examples of how cultural context may effect selected H R M practices.
TABLE 2.1 Examples of the impact of the cultural context on HRM practices
behavi of H o deterrr insteac Hoi derivei level, t extent the de( practic questit potent
Anc The e> try bo: compa that th culture sent th equall) nation: scholai tity an
The was CO many i characi of pers
HRM practices Recruitment and selection
Impact of the cultural context
In societies tow on In-group collectivism' individual achievements represent important selection criteria.
In societies high on 'in-group collectivism' the emphasis in the recruiting process is more on team-related skills than on individual competencies.
distorti would distinct also CO ing am dimens
t r a i n i n g and development
Compe.
1. 32CHAPTER 2 THE CULTURAL CONTEXT OF IHRM
According to results of the Idofstede study, the US culture is
characterized more by indi-vidualist behavior. The same applies
to the other Anglo Saxon countries such as Australia or the
United Kingdom. The extent of power distance is classified as
rather low for all these countries. In terms of the characteristics
for both of these cultural dimensions, many South Asian
countries can be described as the opposite. For example,
Singapore, Hong Kong and Taiwan (and also many South
American countries) are characterized by collectivist values and
a high power distance. These clusters are culturally distant from
each other according to results of the study. The countries are
assigned to one duster due to statistically established
similarities among them.
Some Asian cultures tend to score high on uncertainty
avoidance and high on power dis-tance. Among them are
Singapore and Hong Kong. On the contrary, the German
speaking countries such as Germany, Austria and Switzerland
build with others a cluster that can be described by a
comparably strong tendency of uncertainty avoidance and a
relatively low power distance.
As a result of combining the masculinity index with the
uncertainty avoidance dimension, we can identify a cluster that
includes predominantly German-speaking countries Germany,
Austria and Switzerland. All three countries are attributed more
masculine values with relatively high uncertainty avoidance
tendency. The group of predominantly German-speaking
countries is the second most masculine-oriented after Japan.
Opposite to this is the Scandinavian cluster, includ-ing
Denmark, Sweden, Norway and Finland.
2. In terms of the fifth dimension, long-term vs. short-term
orientation of cultures, the USA, for example, is characterized
by a rather low value. Therefore, it is classified more as a short-
term oriented culture. This result is the opposite of the Asian
countries, which demonstrate higher value for long-term
orientation. Thus, the robust economic growth of the Four Asian
Tigers in the 1980s - Hong Kong, Singapore, South Korea and
Taiwan - is partly traced back to a strong orientation on
Confucianism values.'*'' Table 2.1 presents examples of how
cultural context may effect selected H R M practices.
TABLE 2.1 Examples of the impact of the cultural context on
HRM practices
behavi of H o deterrr insteac Hoi derivei level, t extent the de(
practic questit potent
Anc The e> try bo: compa that th culture sent th equall) nation:
scholai tity an
The was CO many i characi of pers
HRM practices Recruitment and selection
Impact of the cultural context
3. In societies tow on In-group collectivism' individual
achievements represent important selection criteria.
In societies high on 'in-group collectivism' the emphasis in the
recruiting process is more on team-related skills than on
individual competencies.
distorti would distinct also CO ing am dimens
t r a i n i n g and development
Compensation
Task distributii
Insocietieshigti on gender egalitarianismwomen have the f same
chances for vertical career advancement as men.
In societies low on gender egalitarianism female managers are
rare.
In societies high on uncertainty avoidance employees tend to be
rather risk averse and prefer fixed compensation packages or
seniority-based pay.
In societies low on uncertainty avoidance employees tend to be
rather risk-taking and accept high income variability through
performance-based pay.
4. Societies high on collectivism tend to emphasize group
Societies high on individualism rather attribute individual
responsibilities in the work system.
Althou;
useful, study £
L
e by indi-ustralia or r all these any South Kong and values and
cording to established
power dis-n speaking hat can be itively low
lension, we ny, Austria Itively high ntries is the iter, includ-
he USA, fot
. short-term crate higher an Tigers in ; to a strong lontext may
5. asis in the i o n
ien. tagers
5S tend topackages
s tend to ility
r
CHAPTER 2 THE CULTURAL CONTEXT OF IHRM
33
A r e f l e c t i o n o n t h e H o f s t e d e
s t u d y .
The Hofstede study is an important contribution to
cross-culture management research. The
thorough execution of this comprehensive study and
6. its repetition at different points in time is very impressive. The
results enable assertions about
potential differences between
individual
cultures and could serve as guidelines of explaining
behavior at least in initial orientation. However, there has been
an ongoing debate and critique
of Hofstede's study, aside from fundamental criticism of his
concept of culture, described as
determinist and universalist,'*^ and his approach of trying to
reduce cultures to a few dimensions
instead of using more sophisticated descriptions.'*^
7. Hofstede's study is accused of lacking theory, because the
cultural dimensions were mainly
derived ex-post. As already noted earlier in the chapter,
Idofstedc's study is placed on the value
level, the intermediate level of the Schein
concept. However, the emerging question is to what
extent the standardized questionnaire method is able to reach
the unconscious and, thus, assess
the deeper motives of managers' actions. Hofstede is criticized
for not drawing
a line between
practices per se and perceived practices, in other words a sort of
wishful thinking.'^'^ Significant
questions have been raised about the lack of separation between
values and behavior^* and the
8. potential distortion of the 'Western outlook' of the research.^^
Another criticism of the Hofstede study is that countries rather
than cultures are delimited.
The example of what was once Yugoslavia in the 1990s shows
with terrible clarity that coun-
try borders by no means contain
relatively homogenous cultural groups. Kaasa et al.^^ have
compared the Hofstede data with newer data from the European
Social Survey
which
shows
that the Hofstede values should be regarded with some
skepticism, especially in terms of multi-
9. cultural societies like Belgium. It should be assumed that
Idofstede did not
adequately repre-
sent the existing ethnic groups and his study cannot classify
countries with
several relatively
equally co-existing languages
in
his country clusters. Finally,
it should
be
assumed
that
national cultures are not the only
influencing factor of behavior.^'* This is a major reason why
scholars increasingly assume a progressively lower influence of
nation states on cultural
iden-
tity and behavior.^^
10. The following points are germane in thinking about the study's
representative nature: the study was conducted in one company
(IBM) only. Hofstede himself evaluates this as positive, because
many conditions could be maintained constant. However, in the
case of an organization that is characterized by a very strong
corporate culture such as IBM it should be assumed that the
choice of personnel is based on a similar profile of requirements
around the world, which may lead to distortion of results (i.e.
selected 'IBMers' were not typical national citizens). So the
question is: would the results of random sampling of several
companies come out differently as regards the distinctions
between individual countries or country clusters? The
representative nature of data is also contested, because the I B
M study sample was mainly limited to middle-class males in
market-ing and service positions. Kirkman et al.^^ acknowledge
the significance of Hofstede's culture dimensions but note that
future research should take the following issues into
consideration:
• Realization of intra-levei studies: Along with assessing the
individual level, groups, organizations andcountry levels must
De taken Into consideration.
Inclusion of cross-cultural differences: Cultures should not be
considered homogenous, specificintracultural variance should
be taken Into consideration.
Inclusion of theoretically relevant moderator variables:
11. Culture should not be measured as the only
influencing factor, other variables like sex, class affiliation, etc.
should be taken into account. - .•
• Effects of interaction between culture variables: There is a
lack of empirical evidence about theinterplay of individual
culture variables, but their interaction should also be taken into
account.
Although the historical prominence of the Hofstede study makes
continuing debate on the results useful, the results must be
scrutinized from today's point of view. The results of Hofstede's
first study are from 1967-1973. Determining the scope of
validity of these results for individual
34CHAPTER 2 THE CULTURAL CONTEXT OF IHRM
countries today certainly requires a new, comprehensive study.
Although it is assumed that cul-tures do not change
fundamentally in such a time period, certain decisive changes
may have occurred like, for example, the reunification of
Germany, which could influence average values/'' In a recent
study, Kaasa et al. tested Hofstede's values once again for the
European sample and came to the overall conclusion that
Hofstede's values are relatively stable. However, changes are
seen in countries with subsequent strong economic growth (e.g.
Spain, Portugal) or after signifi-cant system changes such as a
country joining the EU.^^ Because of such changes it is not
surpris-ing that an index based on Hofstede's values and
dimensions developed by Kogut and Singh"'^ that claims to
measure cultural distance and serve as a predictor of how
challenging a specific for-eign location will be to a person has
been criticized as outdated, of limited validity, and bound to a
simplistic, static approach.*'**
12. The GLOBE Study /. I
The GLOBE study was a transnational project, initiated by
Robert J. House in 1991. The research team currently consists
of 170 researchers from 62 countries.''* GLOBE is an acronym
for Global Leadership and Organizational behavior
Effectiveness, in other words, this project concerns the
effectiveness of leadership and behavior in organizations at a
global level with spe-cial consideration given to cultural
influence factors. Three research phases were planned in total.
Phase 1 (1993/1994) consisted of the development of underlying
research dimensions (new social and organizational cultural
dimensions, and six leadership dimensions). The objec-tive of
Phase II was to gather data on these dimensions. Phase III
consists of an analysis of the effects of leadership behavior on
the performance and attitudes of employees.*'" The goal of the
GLOBE study can be illustrated with the following questions:
Are there leadership behaviors, attributes and organizational
practices that are generally accepted and effective across
cultures?
Are there leadership behaviors, attributes and organizational
practices that are accepted and effective In some cultures only?
How much do leadership attributes that are traced back to social
and organizational contexts affect the effectiveness of specific
leadership behavior and Its acceptance by subordinates?
How much do behaviors and attributes in specific cultures
influence the economic, physical and psychological wellbeing
of the members of societies researched in the study?
What Is the relationship between these socio-cultural variables
and an international competitive capacity of the various sample
societies?
The GLOBE research tries to study the complex relationships
between culture, leadership behavior, organizational
effectiveness, social co-habitation conditions and the economic
13. success of societies.
C u l t u r e d i m e n s i o n s of t h e G L O B E s t u d y . The
study is to some extent based on Hofstede's dimensions:
uncertainty avoidance and power distance. However, the
dimensions are modified and expanded, leading to some
confusion when Hofstede and GLOBE results are assessed and
compared. This may be seen as somewhat ironic, given the topic
area.'''* The Collectivism dimension is divided into social and
group/family-based collectivism, which describe two levels of
the same dimension. The above dimensions are measured on the
social and organizational level respectively. In addition, there is
a distinction in the questions between practices [as is) and
values [should be) of respective dimensions. Thus, the survey
covers practices that are assessed as common in the respective
societies or organizations. Furthermore, value dimensions deter-
mine what specific practices should be like in respective
organizations or societies. Authors of the GLOBE study are
purposefully trying to overcome the earlier critiques of the
Hofstede
s assumed that ciil-changes may have ce average valuesL''
iropean sample and )wever, changes are gal) or after signifi-ges
it is not surpris-Kogut and Singh*''* nging a specific for-idity,
and bound to
Duse in 1991. The DBE is an acronym words, this project obal
level with spe-:s were planned in :search dimensions nsions).
The objec-f an analysis of the
14. The goal of the
generally accepted
accepted and
Jonal contexts affect lates?
nic, pfiysical and
inal competitive
iLilture, leadership ; economic success
ised on Hofstede's sions are modified :s are assessed and The
Collectivism describe two levels md organizational ractices. (as
is) and s that are assessed dimensions deter-cieties. Authors of s
of the Hofstede
CHAPTER 2 THE CULTURAL CONTEXT OF IHRM
35
study, namely that the borders bettveen values and practices are
blurred in his study and cannot be distinguished. The different
dimensions are explained briefly below.
'Institutional Collectivism describes tfie degree to which
organizational and societal institutional practices encourage and
reward collective distribution of resources and collective
action'.
In-Group Collectivism is 'The degree to which individuals
express pride, loyalty, and cohesiveness in their organizations
or families'.®®
15. Uncertainty Avoidance includes 'the extent to which a society,
organization, or group relies on social norms, rules, and
procedures to alleviate unpredictability of future events'.**^
Power Distance is defined as 'the degree to which members of a
collective expect power to be distributed equally'.**®
Gender Egalitarianism: is 'the degree to which a collective
minimizes gender inequality'.®^
Assertiveness is 'The degree to which individuals are assertive,
confrontational, and aggressive in their relationship with
others'.^®
Performance Orientation is defined as 'the degree to which a
collective encourages and rewards group members for
performance improvement and excellence'.^*
Humane Orientation includes 'the degree to which a collective
encourages and rewards individuals for being fair, altruistic,
generous, caring, and kind to others'.
R e s u l t s of t h e G L O B E s t u d y . Quantitative collection
of data was conducted in 62 countries by the GLOBE study;
17370 people from middle management, 951 organizations and 3
indus-tries (finance, food and telecommunication services) were
surveyed. Based on a literature analy-sis by the GLOBE study
authors, the analyzed countries and cultures were separated into
ten land clusters and tested empirically.''® This resulted in the
following cultural regions: South Asia, Latin America, North
America, the Anglo cluster, Germanic and Latin Europe, Sub-
Saharan Africa, Eastern Europe, the Middle East and Confucian
Asia. These cultural regions have differ-ent characteristics
within the respective cultural dimensions. Unique profiles
emerge when com-bining cultural dimension characteristics for
different cultures.
16. A r e f l e c t i o n o n t h e G L O B E s t u d y . The GLOBE
study explicitly takes into account the me-thodical challenges of
cross-cultural comparative research and its theoretical
foundation is more comprehensive than that of the Hofstede
study. The participation of 170 scholars from around the world
helped to avoid a one-sided Western focus and there is a
distinction between organiza-tional cultures and national
cultures.®'* Furthermore, the dimensions identified in the
GLOBE study are also refined compared to other cross-cultural
management studies. In view of the em-pirical research, for
example, more branches have been included as compared to
Hofstede, who has often been criticized for limiting his sample
to I B M employees only. Among other differen-ces to the
Hofstede study is that managers were surveyed instead of
employees.
The Gf^OBE study does have some limitations. Hofstede has
criticized the GLOBE study, stating that the scales do not
measure what they should, and criticizes the further
differentiation of his original five dimensions. But this criticism
has been rejected by authors of the GLOBE study,®®
generating an ongoing debate.®*' In addition, it should be noted
that despite the expan-sion to three industries (finance, food and
telecommunications), there is limited industry focus in the
GLOBE study as well - the data is not representative for other
industries. Similar to the criticism of Hofstede, widespread
equivalence of culture to nation can be a source of concern as
well. This is yet another example of the ongoing 'level of
analysis' debate in organizational studies. Although authors of
the GLOBE study counteract this by taking into consideration
various culture levels (individual, organizational and social
levels) and further distinguish the sample in some countries
(e.g. South Africa, Switzerland and Germany), it should be
noted that
CHAPTER 2 THE CULTURAL CONTEXT OF IHRM
17. cultures may consist of various subcultures and that this is not
sufficiently reflected in the GLOBE study at the present stage.
Large population countries like China, India and the USA are
very heterogeneous and cannot really be covered by the
relatively small sample of the GLOBE study.®®
T h e T r o m p e n a a r s a n d H a m p d e n - T u r n e r s t u d
y . Trompenaars and Hampden-Turner con-ducted a survey with
employees of various hierarchical levels and various businesses
starting in the 1980s and continuing for several decades.®® The
target group was primarily participants of cross-cultural training
conducted by Trompenaars. Approximately 15 000
questionnaires were evaluated in the first study. By 2002 there
were about 30 000 questionnaires from 55 coun-tries.®^ In their
book 'Riding the Waves of Culture' Trompenaars and Hampden-
Turner differ-entiated between seven dimensions, the
characteristics of which mark the differences between
cultures.®® They grouped these seven dimensions by three
aspects: relationships between people, concept of time and
concept of nature.
Relationshipsbetween people:
Universalism vs. Particularism:Universalist thought is
characterized according to the authors bythe following logic:
'What is good and right can be defined and always applies'.®*
Particularist cultures, on the contrary, pay more attention to
individual cases, deciding what is good and correct depending
on relationship and special friendship arrangements.
Individualism vs. Communitarianism:The underlying question
here is: 'Do people regardthemselves primarily as individuals or
primarily as parts of a group?'®^ The other question is whether
18. it is desirable that individuals primarily serve group aims or
individual aims. Individualist cultures,similar to Hofstede's
explanation, emphasize the individual, who predominantly takes
care of himself.®® : ' ' / - • •
Emotional vs. Neutral:This dimension describes how emotions
are treated and whether they areexpressed or not.®" Neutral
cultures tend to express little emotion; business is transacted as
objectively and functionally as possible, in affective cultures,
an emotional cultural basis is accepted as a part of business lite
and emotions are freely expressed across many social contexts.
85
Specific vs. diffuse:indiffuse culturesa person is involved in the
business relationship, whereasspecific cultures focus more on
contractually regulated aspects. Specific cultures demand
precision, an objective analysis of circumstances and
presentation of results, whereas diffuse cultures take other
context variables into consideration.®®
Ascription vs. Achievement:In cultures focused on status
achievement, people are judged basedon what they have
achieved, in other words the goals they have fulfilled recently.
In ascrlptlvecultures, the status is ascribed from birth by
characteristics such as origin, seniority, and gender.®*'
Concept of time:
Sequential vs. Synchronic concept of timeCultures are
differentiated by the concept of timewhere they may be more
past, future or present oriented. The different concept of time is
also demonstrated by the organization of work processes.
Sequential behavior is behavior that occurs successively and
synchronous behavior is the possibility to 'multitask' and do a
number of things at the same time.®®
20. j
I
Internal vs. external controlThis dimension describes the
concept of nature and refers to theextent to which societies try
to control nature. Trompenaars and Hampden-Turner refer to the
:ted in the d the USA iple of the
urner con-starting in ticipants of naires were 55 coun-rner
differ-es between ;en people,
21. authors by ularist
and correct
gard
is whether ultures,
re ot
er they are ted as
8 isii
p, whereas and
ftuse
tged based ptive
j gender. 87
t ot time also
it occurs )t things at
5 to the )the
1CHAPTER 2 THE CULTURAL CONTEXT OF IHRM37
example ot the Sony executive Merita, who explained the
invention of the Walkman: from the love ot classical music and
the desire not to burden the world with his own music taste.
This is an example ot external control, ot how people adapt
22. heavily to the environment. In Western societies, the mindset is
different; music is heard in the headphones not to be bothered
by the environment. Another example is wearing a tacemask
during the cold/tlu season. According to Trompenaars, in
external control cultures masks are used because one does not
want to infect others, whereas in internal control cultures masks
are used to protect one's self from outside sources ot
infection.®®
An explicit rationale for the operationalization and the genesis
of the seven dimensions by Trompenaars and Hampden-Turner
remain unclear. The authors use single aspects of other studies,
like Kluckhohn and Strodtbeck, Parsons, and Hofstede - without
in-depth justification for their selection - and leave out others,
also with no justification. To date, Trompenaars and Hampden-
Turner have not demonstrated the validity or reliability of their
dimensions, or justi-fied their classification schema. An
empirical basis for their characterization of differences in
national characteristics is also not presented. However, this
model is quite often used in execu-tive education programs as a
practical template to monitor behavior and to draw conclusions
for interaction with foreign business partners. L "
T h e c u l t u r a l d i m e n s i o n s by Hall a n d Hall . Based
on their own experiences as government and corporate advisors
and various qualitative studies, anthropologist Edward Hall and
his wife Mildred HalL® have presented four dimensions that
differentiate cultures. They do not claim that their model covers
all possibilities pointing out that other dimensions may also
exist. The relationship between culture and communication is
emphasized in particular, as one would not be possible without
the other. The dimensions mainly involve cultural differences in
communi-cation forms and time and space concepts.
High vs. Low Context Communication:Cultures differ in the
23. way their members communicatewith each other. In High
Context cultures, a more indirect form ot expression is common,
where the receiver must decipher the content ot the message
from its context, whereas in so-called Low Context cultures the
players tend to communicate more to the point and verbalize
all-importantinformation. Examples ot High Context cultures
are Japan as well as France. Germany is more ot a
Low Context culture.
Spatial orientation: The focus ot this dimension is on the
distance between people ot variouscultures when
communicating. Distance that is adequate for members ot one
culture, may feel intrusive tor members of another culture.
Monochrome vs. polychrome concept of time:Amonochrome
concept of timeisdominated by processes, where one thing is
done after the other, whereas in the polychrome concept these
actions occur at the same time.
Information speed: This dimension focuses on whether
information flow in groups is high or lowduring communication.
Thus, in the USA people tend to exchange personal information
relatively quickly, while in Europe such a rate of information
exchange would require a more extended
acquaintance.®*
As already mentioned, the classification of cultural dimensions
by Hall and Hall came about in an inductive way and does not
claim to be complete. In addition, the dimensions are closely
related and overlapping and cultural regions are represented in a
macro sense such as the USA and Europe. Intracultural
differences are not touched upon, but personal differences are
referred to. The works by Hall and Hall, similar to that of
Trompenaars and Hampden-Turner, focus on offering a practical
template, allowing individuals to perceive and handle cultural
24. differences.
38CHAPTER 2 THE CULTURAL CONTEXT OF IHRIvl
A reflection of cross-cultural management Studies
Cross-cultural studies are generally subject to the problem of
not doing justice to a dynamic, context-sensitive concept of
culture/^ This criticism has been widely recognized in recent
years. However, intercultural interactions contain their own
momentum and new aspects become more salient, that cannot be
explained with the existing culture dimensions. In this context,
qualitative research is increasingly called on to assess these
dynamic changes.^® In addition, some authors find it important
to consider culture in the context of task or role specific situa-
tions and not just on the values level, which is the perspective
of many studies.^"* The limits of the explanatory power of the
results of cross-cultural management studies for explaining the
influence of the cultural context are demonstrated by Gerhart''®
using the example of organiza-tional cultures. According to
Gerhart, in the GLOBE study 23 per cent of the variance is
explained by country-specific differences, however, only 6 per
cent of which is actually due to cultural differences.
Nevertheless, Gerhart agrees that cultural differences are
important but notes that these differences do not have as great
an influence as it is frequently assumed. He identifies a need for
action with respect to theoretical and empirical research.'® The
static-dynamic nature of culture is increasingly discussed by
practitioners and researchers alike. The next section will focus
on how cultures may develop and change.
THE DEVELOPMENT OF CULTURES / ;
25. So far, this chapter has primarily dealt with how culture can be
defined and conceptionalized and some results of cross-cultural
management research have been reported. Most explanations
and concepts were based on a somewhat static outlook. We now
will discuss the extent to which cultures may undergo changes
over time. This discussion is closely related to the issue of
whether organizations and their management practices are
similar due to increasing international inter-connectedness and
the coordination of the global economy (convergence) or still
exhibit specific cultural characteristics. For example, culture
convergence between European countries is often imputed given
the development of the European Union, and attendant
harmonization of laws and regulations. Thus, increasing
convergence of the cultures of individual countries within the
EU is assumed. As a result, the meaning of cultural differences
may be safely given little consider-ation. If the opposite is true
and we assume a long term stability in cultural differences
(cultural divergence), their investigation may be a decisive
success factor in international business activ-ities for the
foreseeable future. In terms of activity within the European
Community, this would mean that pan-European standardization
of management practices would not be easily achieved and
adaptation of practices to underlying local conditions would be
required.
Both of these two conflicting positions on cultural convergence
continue to generate contro-versy in the academic literature.'''
Child'® analyzed a multitude of cross-cultural studies and dis-
covered that there are as many researchers who came to the
conclusion that cultures are similar, as studies that claimed just
the opposite. Upon detailed analysis he determined that studies
posi-tioned on the macro level (e.g. analyses of organizational
structure) tended to find evidence for convergence, while
studies positioned on the micro level, e.g. dealing with the
analysis of behav-ior of employees, reached more divergence-
oriented conclusions. As a result, it can be concluded that
26. organizations around the world are becoming more similar in
their processes and technolo-gies, because they are embedded in
institutions that are also subject to convergence," but real and
meaningful differences in the behavior of employees remain,
and these differences are enduring. This is also underlined by
Schein, who assumes that the influences operating from the
surface artifact level to the underlying assumption level are
much weaker than the influence on deep assumptions on surface
level artifacts.*"®
A new combination of various cultural elements is taking place,
which results in new ways of distinguishing otherness and
hybridization of what were once distinct cultures.*"' Recently,
CHAPTER 2 THE CULTURAL CONTEXT OF IHRM
39
transnational regions have been investigated. These are regions
in which country borders are
27. progressively superseded by cultures. Due to growing
interdependence and a high flow of migra-
a dynamic,
tion, culture is not confined to a territorially limited area. This
represents new challenges for
ecent years,
H R M , but at the same time, it also offers new opportunities.
cts
become
Intracultural changes must also be considered by HR managers.
In this context, dernographic
bis
context,
changes are an example where there has been considerable
discussion on the extent of value shift
in
addition,
between generations.*"^ Generation
Y is mentioned as an example
28. in this context, because it is
lecific sitLia-
distinguished by different demands
when it comes to professional
relationships and employee
'he limits
of
retention.'"® Since this generation was born into an information
society and grew up
with the
Dlaining
the
computer, these people are described as fast, self-organized
learners. This generation
is highly
DI organiza-
flexible when it comes to multitasking and demonstrates high
potential for scrutinizing decisions
variance
is
due to a high level of awareness. This makes members of
Generation Y attractive but somewhat
iially due to
self-absorbed employees with
29. distinct preferences such as distinct work-life balance
preferences.
,nt but notes
This phenomenon should be
observed beyond cultural borders. The aging of entire societies,
; identifies a
and hence their workforces (for example in Japan and Italy) also
represents a form of this gen-
amic nature
erational phenomenon.
section will
SUMMARY;
_
;
30. ;
In the preceding sections, we outlined how the cultural
environment may influence H R M . In
summary, it can be concluded that an
adequate understanding of the cultural context, as it
eptionalized
impacts the behavior of organization's
employees, is of decisive importance. Thus, results of
;xplanations
cross-cultural comparative research may provide valuable hints
to managers about how to cope
ent to which
with employees of foreign cultures.*"' Furthermore, they can
form the basis for the development
e of whether
of intercultural training measures. These results could also be of
great use to H R M in an inter-
tional inter-
national firm because it could assist a structured analysis about
the transferability of specific ele-
bibit specific
ments of the parent firm's existing HR policy to foreign
subsidiaries. In this context,
it would be
tries is often
conceivable to decide whether incentive systems for groups or
for individuals would
be
effective
tion of laws
in a specific culture.*"®
31. ;s within the
Table 2.1 summarizes these ideas about
the cultural context and gives examples
of envi-
tie consider-
ronmental differences
which could lead to problems when MNEs attempt to introduce
world-
ices (cultural
wide-standardized H R M practices.*"®
Within this context, it is important to recall the
isiness activ-
discussion on the convergence and divergence
of IflRM and work practices, as mentioned in the
/, this would
first chapter.
sily achieved
;rate contro-dies and dis-s are similar, studies posi-evidence for
sis of behav-be concluded nd technolo-;e," but real fferences are
ting from the influence on
32. new ways of *°* Recently,
, - . 1 1 : , :if:,!.