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Research done Feb-Mar 2010
                                            Mic Adam
                                  Vanguard Leadership




Vanguard Leadership (c)                        April 2010
Goal of the research:
            • Getting an overview on which social media used
            • Getting insight on Social Media Practices and behaviours
            • Confirm worldwide numbers of lack of social media policies


        Overview of the study
            • Over 1200 people polled over 2 surveys
            • Business users
            • Geography: Belgium & Netherlands




Vanguard Leadership (c)                                       April 2010
Personal use only    3.20%
      Business use only   34.40%
      Both                64.40%




                                   Personal use only

                                   Business use only

                                   Both




Vanguard Leadership (c)            April 2010
LinkedIn             97.80%

     Facebook             60.00%

     Plaxo                49.50%



     Blogs                31.20%

     Youtube              24.70%
                                   100%
     RSS feeds            24.70%   90%
     Twitter              22.60%   80%
                                   70%
                                   60%
     Flickr                5.40%
                                   50%
     Podcasting            4.30%
                                   40%
     Gaming                2.20%   30%
                                   20%
     Virtual worlds        1.10%   10%
                                    0%




Vanguard Leadership (c)                   April 2010
Daily      Weekly   Monthly
      Business (e.g. LinkedIn)   39.20%      42.70%   18.10%
     Personal (e.g. Facebook)    33.30%      33.30%   33.30%
    Multimedia (e.g. YouTube)    15.40%      43.80%   40.70%
  Communication (e.g. Twitter)   26.50%      22.40%   51.00%
    Blogging (e.g. Wordpress)    12.20%      34.40%   53.30%
  Gaming (e.g. Farmville, WoW)   11.30%      13.20%   75.50%

                                          100%
                                          90%
                                          80%
                                          70%
                                          60%
                                          50%
                                          40%
                                          30%                                Monthly
                                          20%
                                                                             Weekly
                                          10%
                                           0%                                Daily




Vanguard Leadership (c)                                         April 2010
Not participating/Do
                                                        Real name   Alias/pseudonym
                                                                                           not know

                          Business Social Networks
                                                         97.50%         0.40%                2.10%
                       (LinkedIn, Plaxo, Xing, etc.)
                         Personal Social Networks
                  (Facebook, Bebo, Hyves, Netlog,        64.70%         4.60%               30.70%
                                             etc.)
                  Communication Social Networks
                                                         26.50%         12.20%              61.30%
                  (Twitter, Wordpress, blogs, etc.)

                       Multimedia Social Networks
                                                         23.50%         21.00%              55.50%
                     (YouTube, Flickr, Picasa, etc.)

                    Collaboration Social Networks
                                                         11.80%         7.60%               80.70%
                       (Stumble, Digg, Wikipedia)
                           Review and Opinion sites
                             (GoogleAnswers, Yelp,       8.40%          7.60%               84.00%
                                   Mouthshut.com)
                          Entertainment and Gaming
                                                         3.40%          10.10%              86.60%
                          (Second Life, WoW, Sims...)




Vanguard Leadership (c)                                                                                  April 2010
100%
                          90%
                          80%
                          70%
                          60%
                          50%
                          40%
                          30%
                          20%
                                 Not participating/Do not know
                          10%
                                 Alias/pseudonym
                           0%
                                 Real name




Vanguard Leadership (c)                            April 2010
Work PC             84.90%
      Home PC             72.00%
      Mobile platform     21.50%




                                   Work PC

                                   Home PC

                                   Mobile Platform




Vanguard Leadership (c)            April 2010
Busines Social Networking                Personal Social Networking
    • Business Email        57.50%           • Business Email        12.10%
    • Personal Email        42.50%           • Personal Email        64.50%
                                             • Not participating     23.40%



                                                                       Personal Email
                            Personal Email
                                                                       Business email
                            Business email
                                                                       Not participating




Vanguard Leadership (c)                                              April 2010
No, I just press “ACCEPT”    41.10%
      Yes, I read the first line   14.50%
      Yes, briefly (30 sec)        36.00%
      Yes, completely               8.40%



                                            NO, I just press "ACCEPT"


                                            YES, but only the first line
                                            (5 sec view)

                                            YES, briefly (30 second
                                            view)

                                            YES, completely




Vanguard Leadership (c)                             April 2010
Yes                 44.90%
      Sometimes           23.80%
      No                  31.30%




                                   Yes   Sometimes    No




Vanguard Leadership (c)                  April 2010
Yes                    41.60%
      No                     58.40%

      On what?
      • LinkedIn
      • Social media in general
      • Facebook
      • Twitter
      • Other
                                                   Yes

                                                   No




Vanguard Leadership (c)               April 2010
Yes                 17.30%
      No                  82.70%




                                                Yes

                                                No




Vanguard Leadership (c)            April 2010
Yes                 15.1%
      Partly (Blogging)   11.80%
      No                  62.40%

      Do not know         10.80%




                                      Yes

                                      Partly (Blogging)

                                      No

                                      Do not know




Vanguard Leadership (c)            April 2010
   Social media and more specifically social
         networking is popular with business people
        Companies do not have rules of engagement
         and open themselves up to reputation and
         security risks
        People are taking unnecessary risks due to
         ignorance and self confidence (= I-do-not-
         need-to-read-the-manual syndrome)

        A social media/networking policy is the best
         way to address these shortcomings!

Vanguard Leadership (c)                         April 2010
For more information contact:

                Mic Adam
                Vanguard Leadership
                email: adammic@vanguard-leadership.be
                Phone: +32 478 50 41 35
                Twitter: @micadam
                Skype: micvadam




Vanguard Leadership (c)                         April 2010

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Overview Market Survey Social Media Behaviour - Belgium and Dutch business users

  • 1. Research done Feb-Mar 2010 Mic Adam Vanguard Leadership Vanguard Leadership (c) April 2010
  • 2. Goal of the research: • Getting an overview on which social media used • Getting insight on Social Media Practices and behaviours • Confirm worldwide numbers of lack of social media policies Overview of the study • Over 1200 people polled over 2 surveys • Business users • Geography: Belgium & Netherlands Vanguard Leadership (c) April 2010
  • 3. Personal use only 3.20% Business use only 34.40% Both 64.40% Personal use only Business use only Both Vanguard Leadership (c) April 2010
  • 4. LinkedIn 97.80% Facebook 60.00% Plaxo 49.50% Blogs 31.20% Youtube 24.70% 100% RSS feeds 24.70% 90% Twitter 22.60% 80% 70% 60% Flickr 5.40% 50% Podcasting 4.30% 40% Gaming 2.20% 30% 20% Virtual worlds 1.10% 10% 0% Vanguard Leadership (c) April 2010
  • 5. Daily Weekly Monthly Business (e.g. LinkedIn) 39.20% 42.70% 18.10% Personal (e.g. Facebook) 33.30% 33.30% 33.30% Multimedia (e.g. YouTube) 15.40% 43.80% 40.70% Communication (e.g. Twitter) 26.50% 22.40% 51.00% Blogging (e.g. Wordpress) 12.20% 34.40% 53.30% Gaming (e.g. Farmville, WoW) 11.30% 13.20% 75.50% 100% 90% 80% 70% 60% 50% 40% 30% Monthly 20% Weekly 10% 0% Daily Vanguard Leadership (c) April 2010
  • 6. Not participating/Do Real name Alias/pseudonym not know Business Social Networks 97.50% 0.40% 2.10% (LinkedIn, Plaxo, Xing, etc.) Personal Social Networks (Facebook, Bebo, Hyves, Netlog, 64.70% 4.60% 30.70% etc.) Communication Social Networks 26.50% 12.20% 61.30% (Twitter, Wordpress, blogs, etc.) Multimedia Social Networks 23.50% 21.00% 55.50% (YouTube, Flickr, Picasa, etc.) Collaboration Social Networks 11.80% 7.60% 80.70% (Stumble, Digg, Wikipedia) Review and Opinion sites (GoogleAnswers, Yelp, 8.40% 7.60% 84.00% Mouthshut.com) Entertainment and Gaming 3.40% 10.10% 86.60% (Second Life, WoW, Sims...) Vanguard Leadership (c) April 2010
  • 7. 100% 90% 80% 70% 60% 50% 40% 30% 20% Not participating/Do not know 10% Alias/pseudonym 0% Real name Vanguard Leadership (c) April 2010
  • 8. Work PC 84.90% Home PC 72.00% Mobile platform 21.50% Work PC Home PC Mobile Platform Vanguard Leadership (c) April 2010
  • 9. Busines Social Networking Personal Social Networking • Business Email 57.50% • Business Email 12.10% • Personal Email 42.50% • Personal Email 64.50% • Not participating 23.40% Personal Email Personal Email Business email Business email Not participating Vanguard Leadership (c) April 2010
  • 10. No, I just press “ACCEPT” 41.10% Yes, I read the first line 14.50% Yes, briefly (30 sec) 36.00% Yes, completely 8.40% NO, I just press "ACCEPT" YES, but only the first line (5 sec view) YES, briefly (30 second view) YES, completely Vanguard Leadership (c) April 2010
  • 11. Yes 44.90% Sometimes 23.80% No 31.30% Yes Sometimes No Vanguard Leadership (c) April 2010
  • 12. Yes 41.60% No 58.40% On what? • LinkedIn • Social media in general • Facebook • Twitter • Other Yes No Vanguard Leadership (c) April 2010
  • 13. Yes 17.30% No 82.70% Yes No Vanguard Leadership (c) April 2010
  • 14. Yes 15.1% Partly (Blogging) 11.80% No 62.40% Do not know 10.80% Yes Partly (Blogging) No Do not know Vanguard Leadership (c) April 2010
  • 15. Social media and more specifically social networking is popular with business people  Companies do not have rules of engagement and open themselves up to reputation and security risks  People are taking unnecessary risks due to ignorance and self confidence (= I-do-not- need-to-read-the-manual syndrome)  A social media/networking policy is the best way to address these shortcomings! Vanguard Leadership (c) April 2010
  • 16. For more information contact: Mic Adam Vanguard Leadership email: adammic@vanguard-leadership.be Phone: +32 478 50 41 35 Twitter: @micadam Skype: micvadam Vanguard Leadership (c) April 2010