Overview Market Survey Social Media Behaviour - Belgium and Dutch business users
1. Research done Feb-Mar 2010
Mic Adam
Vanguard Leadership
Vanguard Leadership (c) April 2010
2. Goal of the research:
• Getting an overview on which social media used
• Getting insight on Social Media Practices and behaviours
• Confirm worldwide numbers of lack of social media policies
Overview of the study
• Over 1200 people polled over 2 surveys
• Business users
• Geography: Belgium & Netherlands
Vanguard Leadership (c) April 2010
3. Personal use only 3.20%
Business use only 34.40%
Both 64.40%
Personal use only
Business use only
Both
Vanguard Leadership (c) April 2010
6. Not participating/Do
Real name Alias/pseudonym
not know
Business Social Networks
97.50% 0.40% 2.10%
(LinkedIn, Plaxo, Xing, etc.)
Personal Social Networks
(Facebook, Bebo, Hyves, Netlog, 64.70% 4.60% 30.70%
etc.)
Communication Social Networks
26.50% 12.20% 61.30%
(Twitter, Wordpress, blogs, etc.)
Multimedia Social Networks
23.50% 21.00% 55.50%
(YouTube, Flickr, Picasa, etc.)
Collaboration Social Networks
11.80% 7.60% 80.70%
(Stumble, Digg, Wikipedia)
Review and Opinion sites
(GoogleAnswers, Yelp, 8.40% 7.60% 84.00%
Mouthshut.com)
Entertainment and Gaming
3.40% 10.10% 86.60%
(Second Life, WoW, Sims...)
Vanguard Leadership (c) April 2010
7. 100%
90%
80%
70%
60%
50%
40%
30%
20%
Not participating/Do not know
10%
Alias/pseudonym
0%
Real name
Vanguard Leadership (c) April 2010
8. Work PC 84.90%
Home PC 72.00%
Mobile platform 21.50%
Work PC
Home PC
Mobile Platform
Vanguard Leadership (c) April 2010
9. Busines Social Networking Personal Social Networking
• Business Email 57.50% • Business Email 12.10%
• Personal Email 42.50% • Personal Email 64.50%
• Not participating 23.40%
Personal Email
Personal Email
Business email
Business email
Not participating
Vanguard Leadership (c) April 2010
10. No, I just press “ACCEPT” 41.10%
Yes, I read the first line 14.50%
Yes, briefly (30 sec) 36.00%
Yes, completely 8.40%
NO, I just press "ACCEPT"
YES, but only the first line
(5 sec view)
YES, briefly (30 second
view)
YES, completely
Vanguard Leadership (c) April 2010
11. Yes 44.90%
Sometimes 23.80%
No 31.30%
Yes Sometimes No
Vanguard Leadership (c) April 2010
12. Yes 41.60%
No 58.40%
On what?
• LinkedIn
• Social media in general
• Facebook
• Twitter
• Other
Yes
No
Vanguard Leadership (c) April 2010
13. Yes 17.30%
No 82.70%
Yes
No
Vanguard Leadership (c) April 2010
14. Yes 15.1%
Partly (Blogging) 11.80%
No 62.40%
Do not know 10.80%
Yes
Partly (Blogging)
No
Do not know
Vanguard Leadership (c) April 2010
15. Social media and more specifically social
networking is popular with business people
Companies do not have rules of engagement
and open themselves up to reputation and
security risks
People are taking unnecessary risks due to
ignorance and self confidence (= I-do-not-
need-to-read-the-manual syndrome)
A social media/networking policy is the best
way to address these shortcomings!
Vanguard Leadership (c) April 2010
16. For more information contact:
Mic Adam
Vanguard Leadership
email: adammic@vanguard-leadership.be
Phone: +32 478 50 41 35
Twitter: @micadam
Skype: micvadam
Vanguard Leadership (c) April 2010