"I see eyes in my soup": How Delivery Hero implemented the safety system for ...
Restorative practice level 1
1. Restorative Principles and Practice Level One www.hullcentreforrestorativepractice.co.uk twitter: @hullrestorative #hullrestorative
2. `Insanity is doing the same thing over and over again and expecting different results’ Albert Einstein www.hullcentreforrestorativepractice.co.uk twitter: @hullrestorative #hullrestorative
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4. What do you need to get the most from today’s training? www.hullcentreforrestorativepractice.co.uk twitter: @hullrestorative #hullrestorative Reflection in Pairs
5. E What do your values and beliefs look like in practice? www.hullcentreforrestorativepractice.co.uk twitter: @hullrestorative #hullrestorative Context A What drives you to do the do the job you do? B What do the challenging people have most in common? C What is going to make a difference in the lives of the people you work with ? D What are your values and beliefs?
8. Building, maintaining and repairing. www.hullcentreforrestorativepractice.co.uk twitter: @hullrestorative #hullrestorative Relationships,Relationships, Relationships!! Explicit Practice
9. To develop community, build relationships and connections www.hullcentreforrestorativepractice.co.uk twitter: @hullrestorative #hullrestorative Aim of Restorative Practice is to Manage conflict and tensions by repairing harm and rebuilding relationships 80% 20%
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11. “ What happened?” “Who’s to blame?” “What rule has been broken”? “What punishment is appropriate to the rule that has been broken?” www.hullcentreforrestorativepractice.co.uk twitter: @hullrestorative #hullrestorative “ What happened?”, “ What harm has resulted?” “ Who has been affected”? “ What needs to happen next?” What support do you need for this to happen? What will it look like when it improves? “ Traditional” Restorative
12. 1. Values and Beliefs www.hullcentreforrestorativepractice.co.uk twitter: @hullrestorative #hullrestorative Key Principles and Practice As Defined by the HCRP 6. Restorative Behaviours 2. Build a positive community 3. Working WITH people - Social Discipline Window 4. Fair Process 5. Restorative language
14. www.hullcentreforrestorativepractice.co.uk twitter: @hullrestorative #hullrestorative Change and People… “ I see what you want, I see why, I see how” “ I’ll do it if you tell me I have to, but..” “ I’m not changing; you can’t make me” “ I want to do it differently, I’m just not sure how”
15. Expectation Clarity - clear vision for the future www.hullcentreforrestorativepractice.co.uk twitter: @hullrestorative #hullrestorative Fair Process: The Three Principles (W Chan, Kim & Renee Mauborgne, Harvard Business Review, July – August 1997 Engagement - involving all participants in the process Explanation - shared understanding
19. Article 23 `right to active participation in the community’ www.hullcentreforrestorativepractice.co.uk twitter: @hullrestorative #hullrestorative UN Convention: Rights of the Child Article 12 ` right to express views and have due weight given to them Article 13 `freedom of expression, to seek, receive and impart information
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21. What is the common vocabulary? www.hullcentreforrestorativepractice.co.uk twitter: @hullrestorative #hullrestorative What can I say to show that someone’s actions have affected me? Everyday, informal use of affective questions and statements. What questions can I use to follow that up? Affective Statements Affective Questions Affective Language
22. 1.Observing a young person comforting another young person 2.Young person being rude to a visitor. 3.Work colleague failed to follow through on a promise. 4.Young person regularly disrupts when you are helping others. 5.Colleague arrived early to help you write your report. www.hullcentreforrestorativepractice.co.uk twitter: @hullrestorative #hullrestorative Affective statements examples exercise
23. www.hullcentreforrestorativepractice.co.uk twitter: @hullrestorative #hullrestorative Young people don’t learn the skills or confidence to make decisions The adults were right : young people can’t make decisions Adults therefore don’t help or allow them to make decisions Adults believe that young people can’t make decisions Encouraging young people to make decisions
32. www.hullcentreforrestorativepractice.co.uk twitter: @hullrestorative #hullrestorative ATTACK OTHER ATTACK SELF AVOIDANCE Adapted from NATHANSON, 1992 WITHDRAWAL Compass of Shame Self put-down masochism turning the tables Blaming the victim Lashing out verbally or physically isolating oneself running and hiding Denial Abusing drugs and alcohol Distraction through thrill seeking
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34. www.hullcentreforrestorativepractice.co.uk twitter: @hullrestorative #hullrestorative 1. What can you do in your practices to be more restorative? Implementation 2. What can you do to help your organisation to become restorative? 3. How can you develop a strong and sustainable collective approach to restorative practices? 4. What do you need from us?
