Work-based problem and how can it resolved by communicating at different management levels for an organization to sustain in the market with the development purpose.
2. INTRODUCTION
This presentation explains a work-based problem that can
be found in retail stores like Sainsbury’s and how such a
problem can be solved with maximum involvement of
managers has also been explained in the presentation. It
also attempts to understand how the problem must be
communicated to different management levels of the
organization. In the later part, it highlights the use of
effective time management strategies.
3. 4.1 Solutions to Work-Based Problems
Work-based problem within a retail store like Sainsbury’s can
majorly be an issue related with negative customer response
because of poor behavior and attitude of sales personnel. This
kind of work-based problem can be solved by providing sound
training to employees and communicating all the standards of
performance in the store effectively. There are various solutions
to the problem such as improving the appearance of sales
personnel, teaching manners to them, and enhancing their
language that they use while interacting with customers.
4. 4.2 Communicating Problem to various Levels
This problem must be communicated with a variety of styles to
different levels of management of Sainsbury’s.
The Strategic level requires a more formal approach since
management deals in developing strategic goals and objectives of
organization. Thus, communication must be clear and short.
Tactical level is responsible to devise tactics and planning in
order to direct efforts of human resource towards attainment of
organizational goals and objectives. Thus, communication must
be detailed and logical so that this level can come up with a
sound course of action.
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6. CONT.
Operational level is responsible to carry out day-to-day
activities and contribute well to the attainment of
objectives. Thus, communication to this level must be
very detailed and in the instructive format so that
employees can follow effectively all the instructions.
7. 4.3 Use of Effective Time Management Strategies
There are various time management strategies which are
discussed as under:
Setting Priorities – This involves prioritizing tasks in
order to cover up those tasks first that are important and
require immediate action.
Knowing how an individual spends time – This involves
making an effort to know how the time is being spent by a
person. This can be done by recording everything done
within 10 or 15 minutes interval weekly or monthly.
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9. CONT.
Using Planning Tools – Using planning tools involves a number
of tools that aid in managing time and completing tasks
effectively. This aids in enhancing the efficiency and output of
tasks completed by an individual. Tools involve electronic
planners, pocket diaries, index cards etc.
Most Suited Tool for Me – The most suited technique for time
management for me is using planning tools. This is because they
help me record all my tasks and priorities on the tool and further
aids me manage my time by developing insights into how certain
work must be done and within how much time.
10. CONCLUSION
This presentation has discussed a work-based problem
which can arise at a retail store. Also its solutions have
been discussed which must be considered by managers to
solve the problem. There are various levels of
management to which work-based problems must be
communicated with a variety of styles and approaches.
11. References
Yoeli, R. and Berkovich, I., 2010. From personal ethos to
organizational vision: narratives of visionary educational
leaders. Journal of Educational Administration.
Lewis, M., 2005. Professional Values and Practice: Achieving
the Standards for QTS. Psychology Press.
Skerritt, Z., 2013. Professional Development in Higher
Education: A Theoretical Framework for Action Research.
Routledge.
Hewson, W. P., 2009. Designing Professional Development for
Teachers of Science and Mathematics. SAGE.
Neapolitan, E. J., Staying the Course with Professional
Development Schools. Peter Lang.
Rhoton, J., Bowers, P. and Shane, P., 2001. Professional
Development: Planning and Design. NSTA Press.
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Contact us:
Call: +61 283 206 050
Email:
help@globalassignmenthelp.com.au
Global Assignment Help Australia is the leading assignment
writing service provider which offers online assignment help,
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students in completing their academic documents within the
submission deadline.