299AN masterclass 1 September 8, 2010

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  • Climbie Baby Peter Basildon Coventry – political context. But think critically here, the report that lambasted Coventry University Hospitals was produced by Doctor Foster. Who are they? Well, they are a consultancy firm, and they seek business from the NHS. Business specialising in service improvement – smell a rat anyone? ASK QUESTIONS! Today there is a report from the Reform Group http://news.bbc.co.uk/1/hi/uk/8400790.stm which suggests one million job cuts in the public services. But who are these people? The Reform group – who don’t believe in public services. The debate about the NHS which originated in Barack Obama’s plans for Health Care in the States.
  • Climbie Baby Peter Basildon Coventry – political context. But think critically here, the report that lambasted Coventry University Hospitals was produced by Doctor Foster. Who are they? Well, they are a consultancy firm, and they seek business from the NHS. Business specialising in service improvement – smell a rat anyone? ASK QUESTIONS! Today there is a report from the Reform Group http://news.bbc.co.uk/1/hi/uk/8400790.stm which suggests one million job cuts in the public services. But who are these people? The Reform group – who don’t believe in public services. The debate about the NHS which originated in Barack Obama’s plans for Health Care in the States.
  • Climbie Baby Peter Basildon Coventry – political context. But think critically here, the report that lambasted Coventry University Hospitals was produced by Doctor Foster. Who are they? Well, they are a consultancy firm, and they seek business from the NHS. Business specialising in service improvement – smell a rat anyone? ASK QUESTIONS! Today there is a report from the Reform Group http://news.bbc.co.uk/1/hi/uk/8400790.stm which suggests one million job cuts in the public services. But who are these people? The Reform group – who don’t believe in public services. The debate about the NHS which originated in Barack Obama’s plans for Health Care in the States.
  • 299AN masterclass 1 September 8, 2010

    1. 1. Leadership and Change in Healthcare Management … almost finished 299AN!
    2. 2. What this session will cover... <ul><li>it starts with you … </li></ul><ul><li>simple ways of ensuring you pass the module </li></ul><ul><li>hints on how to produce excellent work </li></ul><ul><li>Review the assessment requirements </li></ul><ul><li>outline support over the next few weeks </li></ul><ul><li>Assignment Submission date: 19 October … 41 days to go </li></ul>
    3. 3. <ul><li>keep it … </li></ul><ul><li>simple stoopid </li></ul>
    4. 4. How are you feeling as you approach the assignment? <ul><li>haven’t a clue? </li></ul><ul><li>got a vague idea </li></ul><ul><li>becoming more confident </li></ul><ul><li>it’ll be okay </li></ul>Talking Point it starts with you …
    5. 5. Why is studying leadership and management relevant to you as nurses? What’s it got to do with us? Talking Point
    6. 6. This module is about people <ul><li>www.patientvoices.org.uk </li></ul><ul><li>Mental health and LD </li></ul><ul><li>Keep the patient at the heart of the process, as the focus of the organisation and as the litmus test. </li></ul><ul><li>System failure results in harm, in death, in abuse… </li></ul>
    7. 7. my aim <ul><li>to run a successful 299AN module </li></ul><ul><li>is this a SMART objective? </li></ul><ul><li>100% pass rate for cohort 0108 on 299AN </li></ul>
    8. 8. am I being realistic? <ul><li>there is absolutely no reason for any of you to fail this module </li></ul>
    9. 9. <ul><li>This module is NOT about teaching you to become senior managers! </li></ul><ul><li>The focus is on YOU being informed to effect change in the workplace </li></ul><ul><li>Our concern is for YOU to understand how working in organisations affects you and how you can make an effect in organisations </li></ul><ul><li>The outcome is …using your ‘voice’ APPROPRIATELY in order to be heard </li></ul><ul><li>The outcome is patient-centred care </li></ul>
    10. 10. “ Leadership and management is no longer the purview of the few” (Jasper & Jumaa, 2005) it really does start with you …
    11. 11. 299AN Module Guide… <ul><ul><li>The module is designed to enable you to identify and examine skills and attributes of leadership and to explore the management of change . We will explore current leadership and organisational theory. Specific emphasis is placed on quality improvement initiatives and the patient experience . The aim is that you will be able to integrate the knowledge acquired into YOUR nursing practice. </li></ul></ul>
    12. 12. Module Structure <ul><li>Module team </li></ul><ul><ul><li>Note your seminar leader </li></ul></ul><ul><li>Lead lecture – available on moodle </li></ul><ul><li>Seminars every Wednesday </li></ul><ul><li>Team working </li></ul><ul><li>Self-directed learning </li></ul><ul><li>Resources on moodle </li></ul>
    13. 13. Vital information! <ul><li>Read the module guide! </li></ul><ul><li>Listen to your seminar leader for messages about any room changes </li></ul><ul><li>Go into CUOnline to view latest messages/updates </li></ul><ul><li>Discuss queries with your seminar leader - we are in this together! </li></ul>
    14. 14. Using moodle and getting in contact with staff <ul><li>Provides an archive of lecture materials </li></ul><ul><li>Location of additional information </li></ul><ul><li>Discussion forums </li></ul><ul><ul><li>Discussion forums for course work </li></ul></ul><ul><ul><li>Use these areas first to ask questions! </li></ul></ul><ul><li>Contact staff via E-mail or telephone, allow a minimum of two days for a response. </li></ul><ul><li>Staff will contact you via your University e-mail address </li></ul>
    15. 15. learning outcomes… <ul><li>On completion of this module you should be able to; </li></ul><ul><li>Identify theories of effective leadership and relate these to the management of change within nursing practice. </li></ul><ul><li>Demonstrate awareness of different models of team working in relation to practice settings </li></ul><ul><li>Explore the structure, culture and processes of healthcare organisations . </li></ul><ul><li>Discuss the impact of government policy on the delivery of health & social care. </li></ul><ul><li>Explain the importance of quality improvement initiatives and their impact on patient care. </li></ul>
    16. 16. learning activities… <ul><li>In your seminars you worked in small groups on a ‘live’ healthcare issue in Coventry and surrounding areas. </li></ul><ul><li>You will find additional resources in moodle </li></ul><ul><li>You may have researched policy, and theory </li></ul><ul><li>You can use the group work for your assignment </li></ul>
    17. 17. The Assignment… <ul><li>Applying your experience in the clinical setting, identify a need for change in practice that would improve the quality of patient care. Focusing upon the 5 learning outcomes for this module, develop a 2,500 word proposal to address this need for change </li></ul>
    18. 18. kissing the Assignment… <ul><li>think about something that needs changing </li></ul><ul><li>why does it need changing? </li></ul><ul><li>what will you change? </li></ul><ul><li>apply some theory </li></ul><ul><li>explain why that theory is helpful </li></ul><ul><li>how will you know that it has worked? </li></ul>
    19. 19. Course work <ul><li>Management report: Proposal for change </li></ul><ul><ul><li>Hand in date Tuesday 19 th October before 4.00pm </li></ul></ul><ul><ul><li>You must also submit online via turnitin </li></ul></ul><ul><ul><li>2500 words </li></ul></ul><ul><ul><li>Guidance on layout – see module guide </li></ul></ul><ul><ul><li>Advice on report writing is available on moodle </li></ul></ul><ul><ul><li>Assistance from the Centre for Academic Writing </li></ul></ul><ul><ul><li>Marking criteria – see module guide </li></ul></ul><ul><ul><li>Referencing = CUHarvard style </li></ul></ul><ul><li>Will be discussed in-depth within your seminars </li></ul><ul><li>Masterclasses in September </li></ul>
    20. 20. Course work <ul><li>This is a Management Report, not an essay. </li></ul><ul><li>You can use bullet points. </li></ul><ul><li>You can use headings. </li></ul><ul><li>You can use diagrams and tables. </li></ul><ul><li>Words in tables and words in appendices do not count towards the wordcount. </li></ul><ul><li>BUT remember that the text must make sense as a whole, without the tables and appendices. Tables and appendices contain additional, or contextual information. If you are in any doubt, please ask us! </li></ul><ul><li>Ask your seminar leader or ask your questions in moodle discuss! </li></ul>
    21. 21. Course work <ul><li>Plagiarism and collusion are taken seriously. </li></ul><ul><li>Remember that all your work must be your own individual work, and appropriately referenced. </li></ul><ul><li>You will be able to check your work in turnitin, and you must submit your final assignment both printed, to the AHO, and electronically via turnitin. </li></ul>
    22. 22. Management Theory: Tools for Analysis <ul><li>PEST </li></ul><ul><li>SWOT </li></ul><ul><li>5 Whys </li></ul><ul><li>Force Field analysis </li></ul><ul><li>Root cause analysis </li></ul><ul><li>Gap analysis </li></ul><ul><li>the PDSA cycle </li></ul><ul><li>Process Mapping </li></ul><ul><li>… and there are many more </li></ul>
    23. 23. Management Theories how would you USE them? <ul><li>Scientific Management </li></ul><ul><li>Human Relations </li></ul><ul><li>Lewin’s Change theories </li></ul><ul><li>Transactional Leadership </li></ul><ul><li>Transformational Leadership </li></ul><ul><li>Theory X and Theory Y </li></ul><ul><li>Team working </li></ul><ul><li>… and there are many more </li></ul>
    24. 24. checklist for the assignment <ul><li>I have written an executive SUMMARY </li></ul><ul><li>I am proposing a SMART change </li></ul><ul><li>and this is WHY </li></ul><ul><li>I have used the following management TOOL(s) </li></ul><ul><li>I have used the following THEORIES </li></ul><ul><li>I will know the CHANGE has been SUCCESSFUL because… </li></ul><ul><li>good luck and enjoy! </li></ul>45% of the mark
    25. 25. In Summary… <ul><li>it starts with you … </li></ul><ul><li>simple ways of ensuring you pass the module </li></ul><ul><li>hints on how to produce excellent work </li></ul><ul><li>Review the assessment requirements </li></ul><ul><li>outline support over the next few weeks </li></ul><ul><li>good luck and enjoy! </li></ul>
    26. 26. How are you feeling as you approach the assignment? <ul><li>haven’t a clue </li></ul><ul><li>got a vague idea </li></ul><ul><li>becoming more confident </li></ul><ul><li>it’ll be okay </li></ul>Talking Point it all comes back to you …
    27. 27. Mohandas Karamchand Gandhi <ul><li>‘ we must become the change we want to see in the world.’ </li></ul>
    28. 28. <ul><li>keep it … </li></ul><ul><li>simple stoopid </li></ul>

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