This panel will include three perspectives who will inform and inspire conference participants to rethink, re-envision and redesign a culture that produces inclusive innovation and radically inclusive voice design. In our fast-approaching “voice-first” world, are all voices being included in product design for, well, all voices, including those who are non-verbal? Attendees will be invited to consider their current inclusion strategies (are they strong or non-existent?). More so, they’ll learn how to discover and expose innovation blind spots based on implicit bias, and to imagine and implement new practices to build more inclusive, innovative voice products and services. Participants will leave empowered to use their own voice to better include all voices in their companies and products, because as E.A.T. artist and world-renowned beatboxer Harry Yeff states, “As our voices grow, we grow.” As all voices are embraced in voice product design, our companies can grow too.

1. #InclusiveInnovation
Helen Todd
@helenstravels
@sociality2
Dillan DiGiovanni
@DillanDiGi
@dillan.digiovanni
Domhnaill Hernon
@DHernonBellLabs
@hernon.domhnaill
Re-Think ‣ Re-Envision ‣ Re-Design
Best Practices for Radically Inclusive Voice Design

2. #InclusiveInnovation
radical: rad·i·cal /ˈradək(ə)l/
adjective
1. (especially of change or action) relating to or affecting the
fundamental nature of something; far-reaching or thorough.
inclusive: /inˈklo͞ osiv/
adjective
1. deliberately aiming to involve all types of people

3. #InclusiveInnovation
Re-Defining VOICE

4. #InclusiveInnovation
Is inclusion important to you?

5. #InclusiveInnovation
Do you have an inclusion
strategy or process for your
voice tech/ product/ design/
company?

6. #InclusiveInnovation
Re-Think
What is your voice and how do you share it?

7. #InclusiveInnovation

8. #InclusiveInnovation
Re-Think
• Identity Privilege(s) + Disadvantage(s)
• We all have blind spots — what are yours? See what’s missing.
• Designing for subcultures or inclusion?

9. #InclusiveInnovation
Re-Envision
What’s your vision for inclusion and voice in the future?

10. #InclusiveInnovation
Disability is part of diversity.
Accessibility should be
standard – not an afterthought.

11. #InclusiveInnovation
Re-Envision
• Get Clear + Imagine
• Commit to inclusion first. Imagine and implement new practices to build more
inclusive, innovative products and services.
• Identify
• Identify successes and failures present in the industry (e.g. alt images/alt text,
captioned videos, face recognition software etc.) + build on the successes
• Inclusion is good for business
• Diversity of voices and staff reflect good voice tech and growing bottom lines.
Hire and work with people/vendors/partners who are different than you.

12. #InclusiveInnovation
Re-Design
Consider what innovation is (and is not)

13. #InclusiveInnovation
The Engineer/Scien-st
Reduc-onist
Linear
Logical
The Ar-st/Crea-ve
Expansionist
Non-linear
Illogical
Time
Magic/illogic/awe
throughdiversity

14. #InclusiveInnovation
Re-Design
• The future of true innovation is at the intersection of
diverse disciplines and perspectives
• Embrace your opposite
• Question continuously the MALE PALE and STALE paradigm
• Innovation, creativity and design thinking are overused and
not well understood buzz words
• We are diluting the ability of technology to transform humanity

15. #InclusiveInnovation
Takeaways
• Recognize & use your voice
• Who isn’t included (process & product)?
• Build inclusion into the fabric of your business
• Don’t let fear hold you back

16. #InclusiveInnovation
Resources
• “Privilege, Power, and Difference” by Allan Johnson
• https://www.respectability.org/

17. #InclusiveInnovation
What is one action step
you'll take leaving this
conversation today?
Identify and share with your neighbor.

18. #InclusiveInnovation
Helen Todd
@helenstravels
@sociality2
Dillan DiGiovanni
@DillanDiGi
@dillan.digiovanni
Domhnaill Hernon
@DHernonBellLabs
@hernon.domhnaill
Thank you!