Systems analysis project 7: can you answer the 4 questions at the task section, thanks. Personal Trainer, Inc. owns and operates fitness centers in a dozen Midwestern cities. The centers have done well, and the company is planning an international expansion by opening a new “supercenter” in the Toronto area. Personal Trainer’s president, Cassia Umi, hired an IT consultant, Susan Park, to help develop an information system for the new facility. During the project, Susan will work closely with Gray Lewis, who will manage the new operation. Background During data and process modeling, Susan Park developed a logical model of the proposed system. She drew an entity-relationship diagram and constructed a set of leveled and balanced DFDs. Now Susan is ready to consider various development strategies for the new system. She will investigate traditional and Web-based approaches and weigh the pros and cons of in-house development versus other alternatives. Before you begin, you should review the background information and facts contained in Chapters 2, 4, and 5 of the case study. Info from chapter 2: Continuing Case: Personal Trainer, Inc. Personal Trainer, Inc. owns and operates fitness centers in a dozen Midwestern cities. The centers have done well, and the company is planning an international expansion by opening a new “supercenter” in the Toronto area. Personal Trainer’s president, Cassia Umi, hired an IT consultant, Susan Park, to help develop an information system for the new facility. During the project, Susan will work closely with Gray Lewis, who will manage the new operation. Background At their initial meeting, Susan and Gray discussed some initial steps in planning an information system for the new facility. The next morning, they worked together on a business profile, drew an organization chart, discussed feasibility issues, and talked about various types of information systems that would provide the best support for the supercenter’s operations. Their main objective was to carry out a preliminary investigation of the new system and report their recommendations to Personal Trainer’s top managers. After the working session with Gray, Susan returned to her office and reviewed her notes. She knew that Personal Trainer’s president, Cassia Umi, wanted the supercenter to become a model for the company’s future growth, but she did not remember any mention of an overall strategic plan for the company. Susan also wondered whether the firm had done a SWOT analysis or analyzed the internal and external factors that might affect an information system for the supercenter. Because the new operation would be so important to the company, Susan believed that Personal Trainer should consider an enterprise resource planning strategy that could provide a company-wide framework for information management. After she finished compiling her notes, Susan listed several topics that might need more study and called Gray to arrange another meeting the following day..

1. Systems analysis project 7: can you answer the 4 questions at the task section, thanks.
Personal Trainer, Inc. owns and operates fitness centers in a dozen Midwestern cities. The
centers have done well, and the company is planning an international expansion by opening a
new “supercenter” in the Toronto area. Personal Trainer’s president, Cassia Umi, hired an IT
consultant, Susan Park, to help develop an information system for the new facility. During the
project, Susan will work closely with Gray Lewis, who will manage the new operation.
Background
During data and process modeling, Susan Park developed a logical model of the proposed
system. She drew an entity-relationship diagram and constructed a set of leveled and balanced
DFDs. Now Susan is ready to consider various development strategies for the new system. She
will investigate traditional and Web-based approaches and weigh the pros and cons of in-house
development versus other alternatives. Before you begin, you should review the background
information and facts contained in Chapters 2, 4, and 5 of the case study.
Info from chapter 2:
Continuing Case: Personal Trainer, Inc. Personal Trainer, Inc. owns and operates fitness centers
in a dozen Midwestern cities. The centers have done well, and the company is planning an
international expansion by opening a new “supercenter” in the Toronto area. Personal Trainer’s
president, Cassia Umi, hired an IT consultant, Susan Park, to help develop an information system
for the new facility. During the project, Susan will work closely with Gray Lewis, who will
manage the new operation. Background At their initial meeting, Susan and Gray discussed some
initial steps in planning an information system for the new facility. The next morning, they
worked together on a business profile, drew an organization chart, discussed feasibility issues,
and talked about various types of information systems that would provide the best support for the
supercenter’s operations. Their main objective was to carry out a preliminary investigation of the
new system and report their recommendations to Personal Trainer’s top managers. After the
working session with Gray, Susan returned to her office and reviewed her notes. She knew that
Personal Trainer’s president, Cassia Umi, wanted the supercenter to become a model for the
company’s future growth, but she did not remember any mention of an overall strategic plan for
the company. Susan also wondered whether the firm had done a SWOT analysis or analyzed the
internal and external factors that might affect an information system for the supercenter. Because
the new operation would be so important to the company, Susan believed that Personal Trainer
should consider an enterprise resource planning strategy that could provide a company-wide
framework for information management. After she finished compiling her notes, Susan listed
several topics that might need more study and called Gray to arrange another meeting the
following day.

2. Info from chapter 4:
• A typical center has 300–500 members, with two membership levels: full and limited. Full
members have access to all activities. Limited members are restricted to activities they have
selected, but they can participate in other activities by paying a usage fee. All members have
charge privileges. Charges for merchandise and services are recorded on a charge slip, which is
signed by the member. • At the end of each day, cash sales and charges are entered into the
BumbleBee accounting software, which runs on a computer workstation at each location. Daily
cash receipts are deposited in a local bank and credited to the corporate Personal Trainer account.
The BumbleBee program produces a daily activity report with a listing of all sales transactions. •
At the end of the month, the local manager uses BumbleBee to transmit an accounts receivable
summary to the Personal Trainer headquarters in Chicago, where member statements are
prepared and mailed. Members mail their payments to the Personal Trainer headquarters, where
the payment is applied to the member account. • The BumbleBee program stores basic member
information, but does not include information about member preferences, activities, and history.
• Currently, the BumbleBee program produces one local report (the daily activity report) and
three reports that are prepared at the headquarters location: a monthly member sales report, an
exception report for inactive members and late payers, and a quarterly profitand-loss report that
shows a breakdown of revenue and costs for each separate activity. During the interviews, Susan
received a number of “wish list” comments from managers and staff members. For example,
managers want more analytical features so they can spot trends and launch special promotions
and temporary discounts. Managers also want better information about the profitability of
specific business activities at their centers, instead of bottom-line totals. Several managers want
to offer computerized activity and wellness logs, fitness coaching for seniors, and various social
networking options, including e-mail communications, fitness blogs, Facebook, and Twitter
posts. Staff members want better ways to handle information about part-time instructors and
trainers, and several people suggested using scannable ID cards to capture data
Info from chapter 5:
Personal Trainer, Inc. owns and operates fitness centers in a dozen Midwestern cities. The
centers have done well, and the company is planning an international expansion by opening a
new “supercenter” in the Toronto area. Personal Trainer’s president, Cassia Umi, hired an IT
consultant, Susan Park, to help develop an information system for the new facility. During the
project, Susan will work closely with Gray Lewis, who will manage the new operation.
Tasks:
1. What options does Personal Trainer have for developing a new system? What are some
specific issues and options that Susan should consider in making a decision?

3. 2. Susan has been asked to prepare a system requirements document and deliver a presentation to
the management team. What should be the main elements of the system requirements document?
3. Based on the suggestions in Part A of the Systems Analyst’s Toolkit, what visual aids should
Susan use during her presentation?
4. Susan wants to prepare a presentation that will calculate the total cost of ownership for the
system. What financial analysis tools are available to her, and what are the advantages (and
possible disadvantages) of each tool?
Solution
1. The personal trainers have the different options like in-house development or to give the
project to the outside consultant's. And also for the system they have different options like ERP
system , Transaction Processing System, User information systems etc. Like this,but based on
the susan recommendation ERP system is best suited for that business.
While making the decision to develop a system susan should consider the several operational
processes need to implement in system those are that personal trainer in every Location need to
send daily as well as monthly reports to the main centre and also they need to access the
customers information, and also they need to access the goods information which they sold or
stock etc. These things are very much easy to maintain and manage using the ERP system as
suggested by the susan.
2. The main elements need to be in the presentation is
First element would be the proposed system suggested to develop.
Then DFD diagram of the proposed system with the business operations which are going to
implement
Then what are the resources needed to implement the system.
Then what is the budget needed and how much time it is required to develop and setup the
complete system .
And how many resources more needed to complete the project.
3.During her presentation she can use power point presentation with different slides to show the
DFD's and also she may use the board also to represent ER diagrams et.
4.There are different types of financial analysis tools available out there. Some of those are.
Balenced score card :- this is one type of tool which is mainly helpful in the subjective and
objective maintenance of the process. These also gives the operatioal and maintenance costs for
the company.
The main disadvantage is it fails in fully implementing the needs of the company.

4. -- Benchmarking is the another tool for the financial analysis it gives the strengths and
weaknesses of the proposed system or process wanted to develop.
The main disadvantages is lack of understanding, it has lot of dependency and it also doesn't
have the sufficient information.
-- Ratio analysis, financial statement analysis, comparative analysis and etc these are all the other
financial analysis tools.