This document provides guidance for responding to colleagues' posts about business information systems. It instructs readers to respond by Day 3 of Week 2 to two colleagues in 1-2 paragraphs. It suggests examining how the systems could be used by their organization, discussing opportunities and challenges, or expanding on the role and implications of the systems. The document then shares posts by two colleagues - the first discussing HR and supply chain systems at their organization, and the second outlining how CRM, HRM, and accounting systems impact decision making and performance at their company.

1. Assignment:
Read through your colleagues' posts and by Day 3 (Week 2),
respond to two of your colleagues in one or more of the
following ways:
· Examine how the business information systems described by
your colleague could be or are being used by your organization.
Offer additional ways either organization might take advantage
of these systems.
· Examine how the business information systems identified by
your colleague would affect your professional or personal
practices or your organization. What opportunities might there
be?
· Share your insights about the business information systems
identified by your colleague, and offer additional ideas about
the impact they might have and challenges that could occur.
· Expand upon the role of the business information systems
presented by your colleague and offer other opportunities,
solutions, or implications that your colleague may not have
shared.
· Explore other ways in which the technologies shared by your
colleague could be used.
General Guidance: Your Discussion responses, due by Day 3,
will each typically be 1–2 paragraphs in length as a general
expectation/estimate.
1st Colleague to Respond to:
For this discussion, I have chosen to use the current
organization that I work for. I can honestly say that am not very
familiar of all the different formal systems that this
organization has. Yet, by reading some as listed above and by
working on my MBA I understand the importance of being
aware of these things while working at the current organization
that you're in- even if you are not personally involved with
them.

2. One of the systems I am aware of is that of the Human
Resources department. This department usually works, as with
every other organization, on matters related to employees that
may occur. Our HR also makes us aware of different programs
and such things approaching via email contact. They make sure
that employee records are kept up to date. I think having an HR
is vital within every major organization. Small
organization business do not always have this luxury, but rather,
problems are usually brought to the attention of the head
business runner. Having a Human Resource Department has
definitely assisted in keeping up to date with present matters
and being able to discuss matters we may have within and
outside of our job that has an effect on our position. I believe
that with the addition of new employees and some of the
changes made within the organization, HR has had an effect as
to the variety of subject matter handled and the extent and route
they will take to work out the matter.
Another system that I am a bit more aware of is that of the
supply chain management. This role is covered mainly by our
CFO. I have personally worked with both the CFO and the
individual in charge of purchasing. While I do not know the
full logistics of this, I recognize the importance of it just as
anything else in our organization. The supply chain is very vital
in our organizations due to all the material that is required on a
daily basis from paper to office supplies to housing material for
our residential clients. I have found that within small
organizations that do not have a CFO, this role is usually passed
to the CEO or the main individual in charge of finances. Or
organization has recently throughout the last 6 months has
faced/continues to face some changes including the addition of
new departments and in certain renovations. With this change in
processes, there comes a change and increase in the chain of
supply. More and different supplies are constantly being needed
in order to match the other changes made.
When it comes to business organization systems I have
learned the value of being educated and acquired with the

3. different types of business information systems involved in
one's current organization and what it takes to run them. This
not only assist in understanding how things are really run but
also assist in helping the individual acquire knowledge, tools,
and skills to use for the business they will run. For example, the
value of having supply chain information technologies and
organizational initiatives is that they may help with increase in
agility and thus improvement in performance (Vickery, et. al.,
2010). I agree that with the proper tools, promotion, usage and
support, that further innovation with these can certainly and has
shown to improve performance. If one os looking to invest in
and manage an organization, learning and investing on different
business organization technologies and systems will work on
helping to enable a business to grow.
References
Vickery, S. K., Droge, C. C., Setia, P. P., & Sambamurthy,
V. V. (2010). Supply chain information technologies and
organisational initiatives: Complementary versus independent
effects on agility and firm performance. International Journal
Of Production Research, 48(23), 7025-7042.
2nd Colleague to respond to:
There are three important business information systems I use in
my organization. The three systems are Customer Relationship
Management (CRM), Human Resource Management and
Accounting Information System. These three systems are
critical to the business and help maintain
operations. Information system in the company should provide
all necessary information for decision-making (Knezevic,
Stankovic & Tepavac, 2012, p.1). Each information system has
a huge impact on the decisions we make for the business.
These information systems affect my organization in a
tremendous way. The Customer Relationship Management
(CRM) helps the company keep track of the status of our

4. clients. It also assists with storing important documents while
we create a profile for our clients. The CRM allows us to
communicate, schedule follow-ups and send reminders to our
clients regarding their status with our organization. The CRM is
just like the Applicant Tracking System (ATS) we use to keep
track of candidates and new hires for open positions within our
company. The Human Resource Management (HRM) allows the
company keep track and store important documents regarding
internal hires. The Accounting Information System we use links
to our CRM to bill our clients for the services we provide. It
also links to our HRM system to pay our employees on time and
ensure the pay is accurate. The Accounting system we use
allows us to see our financial growth month over month and
helps our sales team improve on their goals while determining
how much new business we will need to reach the company’s
goal. Accounting information system can be viewed as a
special discipline and as part of a larger system and presents a
discipline that is oriented towards practice (Knezevic, et al.,
2012, p. 1).
IT affects industry structure and the set of business-level
strategic alternatives and value-creation opportunities that a
firm may pursue (Drnevich & Croson, 2013, p. 1). The three
systems have a huge effect on how different departments
withing the company performs, communicate and make
decisions. Our Accounting systems can show reports to our
sales team on where we are with our sales goal and where we
need to be in the next quarter. It helps the sales team create
realistic and predicted sales goal to improve the revenue of the
company. It also shows when we expect to gain more business
by the reports shown year over year. The ATS system that
relates to the CRM we have helps our recruiters and account
managers keep track of the clients and applicants we are
working with or will like to continue to work with. The HRM
system helps our Human Resources keep track of people who
are eligible and not eligible to work with our company. It keeps

5. track of any write ups and promotions of internal employees.
Without these systems, it can take days to obtain the reports
that we can obtain within the hour from our systems. It helps us
avoid making terrible mistakes due to the systems notifying us
of any inaccuracies that has been placed in the system by the
rules we created. It helps with the integrations we have today to
limit the time of transferring files, notes and critical
information.
Overall, I’ve learned how importance business information
systems are to managers and team members. I’ve learned how it
can increase or decrease the performance of individuals and the
impact the reporting has on goals managers set for their
team. Advances in computer-based information technology in
recent years have led to a wide variety of systems that managers
are now using to make and implement decisions (Alter,
1976). The systems have improved individual behaviors due to
helping with the time and individual performance. It reduces the
stress level of people.
References
Alter, S. (1976). Decision Making: How Effective managers Use
Information Systems. Harvard
Business Review. Retrieved on March 7, 2020
from https://hbr.org/1976/11/how-effective-managers-use-
information-systems
Drnevich, P. L., & Croson D. C. (2013). Information technology
and business-level strategy:
Toward an integrated theoretical perspective. MIS Quarterly,
37(2), 483-509. Retrieved on March 7, 2020 from https://web-b-
ebscohost-
com.ezp.waldenulibrary.org/ehost/pdfviewer/pdfviewer?vid=1&
sid=61e0782e-ac41-4a08-b21e-da8187721f71%40pdc-v-
sessmgr01

6. Knezevic, S., Stankovic, A., & Tepavac, R. (2012). Accounting
information system as a platform
for business and financial decision-making in the
company. Management, 65, 63-69. Retrieved on March 7, 2020
from https://web-b-ebscohost-
com.ezp.waldenulibrary.org/ehost/pdfviewer/pdfviewer?vid=1&
sid=b5b59963-9397-4fe7-8ebc-617842168663%40pdc-v-
sessmgr05