JD Clarity
GIP Quality Strategy
 Because the JD is the
professional experience we
promise to the EP for their
leadership development
 Because a challeng...
The Content
Understanding the
issue of JD Clarity
in GIP
Role of Sending
and Hosting entity
in solving the JD
Clarity issu...
What Our Customers Say about the JD Clarity
Issue
EPs agree to one JD from the TN form, but actually the JD is different w...
Supervision,
training, and
support for the EP
in their role
Activities in solving the issue
Implementation of
Standards:
A...
1. Implementation of Standards:
Accurate JD
Accurate JD
What?
The EP’s JD matches the TN form JD or the
realization can be...
1. Implementation of Standards:
Accurate JD
Suggested content and criteria for checklist
Purpose of Company,
Team, and Rol...
Supervision
and
Development
What?
The EP has a supervisor who trains them, coaches them,
and supports them through their T...
2. Supervision, training, and support
for the EP in their role
Purpose of Company,
Team, and Role
JD explanation and
clari...
3. Clear Salary Process that is Always
Followed
Standards
Implementation:
First Day of Work
What?
The EP understands how, ...
3. Clear Salary Process that is Always
Followed
How much will the
EP be paid?
Clarifying the salary process
When will the ...
Role of Sending MC
Set expectations with
partner entities the
JD expectations of
EPs (supervision,
salary, work/life
balan...
Role of Sending LC
Make sure EP has
accurate expectations
about JD, ways that
salary could be paid,
and how to respond if
...
Role of Hosting MC
Ensure implementation
of first day of work
agenda, including going
through the JD from the
TN form, the...
Have first day of work
agenda for EP, including
going through the JD
from the TN form, the
plan for supervision and
traini...
Talent Capacity in JD Implementation
HOW?
STEP 1:
Plan for Capacity for
Quality and clear
education content +
messages
STEP 2:
Structure, JD and
KPI in differe...
STEP 1: Plan for Capacity for Summer
Use the TM Planning tool to plan
STEP 1: Plan for Capacity for Summer
Here enter number of
interns/EPs one member can
deliver Eg: 1 member – 3 EPs
STEP 1: Plan for Capacity for Summer
That number from slide 2
will multiply with Re goal
you enter for the quarter
so you ...
STEP 2: Create structures for quality delivery
Structures by
Volume of
Realizations the LC
does
Customize your
structures ...
STEP 2:Structure of an iGIP team to ensure quality with quantity
REFER TO CAPACITY for Quality
IMPLEMENTATION – iGIP PPT (...
Step 2: JD of members in a quality team
JD of Delivery members in the team
During Raising period During Matching period Du...
iGIP L&D for
Quality
Principles
The right
message/content
Always message quality with growth or quality driving growth
Quality is embedded into...
CONTENT PROFILE/TARGET POSSIBLE CHANNELS POSSIBLE TIMELINE
Raising with the
right JD, EP Profile
and for the right
countri...
CONTENT PROFILE/TARGET POSSIBLE CHANNELS POSSIBLE TIMELINE
EP Integration for
iGIP EPs
LCVP iGIP, TL and Team
members for ...
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GIP Quality Strategy - Job Description Clarity Issue

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GIP Quality Strategy - Job Description Clarity Issue

  1. 1. JD Clarity GIP Quality Strategy
  2. 2.  Because the JD is the professional experience we promise to the EP for their leadership development  Because a challenging JD is critical for the outer journey of the EP
  3. 3. The Content Understanding the issue of JD Clarity in GIP Role of Sending and Hosting entity in solving the JD Clarity issue Key Activities in solving the issue Talent Capacity to ensure JD Clarity
  4. 4. What Our Customers Say about the JD Clarity Issue EPs agree to one JD from the TN form, but actually the JD is different when they begin working, and not something they would have agreed to do The salary the EP receives is different than they agreed or consistently paid late EPs’ JDs are not challenging enough or do not include enough working hours, so the EP is not learning and developing
  5. 5. Supervision, training, and support for the EP in their role Activities in solving the issue Implementation of Standards: Accurate JD Clear salary process that is always followed
  6. 6. 1. Implementation of Standards: Accurate JD Accurate JD What? The EP’s JD matches the TN form JD or the realization can be broken and the EP fully compensated Who? EP buddy ensures the EP’s JD matches the TN form. MC monitors NPS comments to see where JD is an issue How? EP buddy attends the first day of work with the EP to ensure a clear JD. MC responsible is proactive when EPs complain about JD
  7. 7. 1. Implementation of Standards: Accurate JD Suggested content and criteria for checklist Purpose of Company, Team, and Role JD explanation and clarification Timeline of Activities Goals of the Company and Team Area of Responsibilities Key Activities Agenda of activities during the internship Working Condition and HR Policies Working Hours Vacation Policy Compensation process Meeting Supervisor and Team At this meeting on the first day of realization, go through the TN form with the company and the EP to show how each point of the JD will be lived by the EP
  8. 8. Supervision and Development What? The EP has a supervisor who trains them, coaches them, and supports them through their TN Who? TN Manager ensures this while raising, and EP buddy ensures this upon realization How? At the first day or work meeting, the EP buddy ensures the EP is clear on their supervisor and what support and training will be provided 2. Supervision, training, and support for the EP in their role
  9. 9. 2. Supervision, training, and support for the EP in their role Purpose of Company, Team, and Role JD explanation and clarification Timeline of Activities Goals of the Company and Team Area of Responsibilities Key Activities Agenda of activities during the internship Working Condition and HR Policies Working Hours Vacation Policy Compensation process Meeting Supervisor and Team At this meeting on the first day of realization, the EP should meet their supervisor(s) and clarify: • What weeks of the TN they will receive training in • How often they will receive coaching and support
  10. 10. 3. Clear Salary Process that is Always Followed Standards Implementation: First Day of Work What? The EP understands how, when, and who will pay them their salary, and this is always followed Who? TN Manager clarifies this while raising, EP buddy ensures it happens during realization How? Determine in AIESEC or the company will pay salary and when exactly it will be paid
  11. 11. 3. Clear Salary Process that is Always Followed How much will the EP be paid? Clarifying the salary process When will the EP be paid (monthly, bi- monthly, etc)? Who will pay the EP their salary (AIESEC or the company)? LCs should have a minimum salary that allows the EPs to afford basic necessities and decent accomodation Salary CANNOT be paid late If AIESEC is paying the salary, the LC must keep enough financial reserves to pay their EPs’ agreed salaries for at least the next month. These should be treated as restricted funds that cannot be accessed for anything else.
  12. 12. Role of Sending MC Set expectations with partner entities the JD expectations of EPs (supervision, salary, work/life balance, etc)
  13. 13. Role of Sending LC Make sure EP has accurate expectations about JD, ways that salary could be paid, and how to respond if there’s an issue with the JDetc If the home LC hears about an issue related to JD, working with the EP buddy of the host LC to fix the issue
  14. 14. Role of Hosting MC Ensure implementation of first day of work agenda, including going through the JD from the TN form, the supervision and training plan for the EP, and how salary will be paid
  15. 15. Have first day of work agenda for EP, including going through the JD from the TN form, the plan for supervision and training for the EP, and the salary process Role of Hosting LC Have clear salary process for every EP, keep enough money to always pay the salary, and never be late After realization, ensure the EP is satisfied with their JD, receiving the training the company promised, and being paid correctly
  16. 16. Talent Capacity in JD Implementation
  17. 17. HOW? STEP 1: Plan for Capacity for Quality and clear education content + messages STEP 2: Structure, JD and KPI in different LC Volumes in iGIP STEP 3: Deliver education and measure progress
  18. 18. STEP 1: Plan for Capacity for Summer Use the TM Planning tool to plan
  19. 19. STEP 1: Plan for Capacity for Summer Here enter number of interns/EPs one member can deliver Eg: 1 member – 3 EPs
  20. 20. STEP 1: Plan for Capacity for Summer That number from slide 2 will multiply with Re goal you enter for the quarter so you know how many members are needed for delivery in each programme
  21. 21. STEP 2: Create structures for quality delivery Structures by Volume of Realizations the LC does Customize your structures for the fruit peak if needed
  22. 22. STEP 2:Structure of an iGIP team to ensure quality with quantity REFER TO CAPACITY for Quality IMPLEMENTATION – iGIP PPT (For structures by LC Volume)
  23. 23. Step 2: JD of members in a quality team JD of Delivery members in the team During Raising period During Matching period During Realization • Ensure clear and high quality JD in a specific product • Clear expectation setting with company about role of EP, salary and duration of internship • Visa Support (The key issue is Eps want MORE and ACCURATE information about the process and documents related to visa) • As soon as matches are confirmed start working on accommodation • By now accommodation should be confirmed and ready • Arrange for EP Pick up and integration into the LC and city • Trainee Buddy assigned for EP • Induction meeting with EP and company
  24. 24. iGIP L&D for Quality
  25. 25. Principles The right message/content Always message quality with growth or quality driving growth Quality is embedded into all stages of exchange flow (not just realized) Quality education is given to all exchange teams however every member in the entity is aware of this and wants to deliver it
  26. 26. CONTENT PROFILE/TARGET POSSIBLE CHANNELS POSSIBLE TIMELINE Raising with the right JD, EP Profile and for the right countries Focus LCs for iGIP – Customize by sub product LCVPs – knowledge TLs and team members – training of how to sell Virtual trainings, GIP Newsletters and videos Weekly calls with focus LCs VPs and TLs MAY!! How to use AND measure NPS – Link it to KPI of delivery teams For LCVPs and Team Leaders of ALL LCs Virtual channels, conferences, LC Visits May Detractor issues – how to eliminate them, who is involved, what synergy is needed, what action steps to take Focus LCs for iGIP, LCVP iGIP, LCVP TM Virtual channels, LC Coaching visits, conferences May and June Quality delivery at realized stage – Same as above Same as above June and July
  27. 27. CONTENT PROFILE/TARGET POSSIBLE CHANNELS POSSIBLE TIMELINE EP Integration for iGIP EPs LCVP iGIP, TL and Team members for iGIP Virtual and Physical June and July Effective AIESEC support to EP for anything to do with logistics or JD/with the company LCVP iGIP, TL iGIP Virtual and Physical June and July Visa information and support LCVP iGIP, LCVP Finance Virtual May-July iGIP side should be aware of oGIP process and how to prepare Eps virtually (As a start of EP Integration even before the realization)

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