HR Management Case Study

1. -Rahul Kantak

2. SUMMARY
 Employees do the jobs in their own way.
 They do several mistakes which is costing the company
 No formal training process
 Employees don’t know to use the multipage order
form.
 Job description is out of date.

3. Q1. What do you think of Apex’s training process? Could
it help to explain why employees “do things their way”
and if so, how?
 Trainer teaches in his own way as the job description
is improper.
 Training is same at every level.
 Training period is one or two weeks.
 Employees shows lack of interest at work

4. Q2. What role do job descriptions play in training
at Apex?
 Job descriptions will help the employees to understand
the job better.
 They set the boundaries of jobs in terms of required
knowledge and skills.

5. Q3. Explain in detail what you would do to improve
the training process at Apex. Make sure to provide
specific suggestions.
 Every Level should have a proper job description, and
it should be updated.
 Proper coaching and structured on the job training
should be given.