1. Fiona Stewart
44 Mandeville Street Liverpool L4 5TL
07460036557 fionastewart.uk@hotmail.co.uk
Personal Profile
I am an energetic, ambitious individual who has developed a mature and responsible
approach to any tasks undertaken. I have excellent customer service skills and the
ability to deal with stressful situations n a calm and professional way. I am a
proactive person and have an excellent attitude to the work environment, willing to
be flexible on working hours. I am confident and friendly and able to get on well with
people. This enables me to develop positive working relationships within a team. I
believe I have the skills and abilities you are looking for and would like the
opportunity to demonstrate these at interview.
Skills and Abilities
 Excellent customer service skills
 an organized approach and excellent time management skills
 good communication skills
 the ability to work well as part of a team
 computer literacy and good keyboard skills
 accuracy and attention to detail
 the ability to use own initiative
Work Experience
Pen & Wig Barworker/Event Organiser 2012 - 2016
 Customer service
 Event management
 Ordering supplies/organising entertainment
 Dealing with challenging situations
 Occasionally supervising staff including organising staff rotas
William Gladstone Barworker 2009 – 2010
 Customer service
 Housekeeping
 Dealing with customer complaints
 Key holder responsibility
Previously to these roles I have worked in hospitality gaining up to level 3 NVQ in
Hospitality and Catering

2. Education and Training
Top Valley Comprehensive School Nottingham
Educated to GCSE standard
Excellent references are available on request